Prep Expert Reviews

4.7 Rating 4,563 Reviews
96 %
of reviewers recommend Prep Expert
4.7
Based on 4,563 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
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Anonymous
Anonymous  // 01/01/2019
I had a great time learning from Prep Expert! I went into the course knowing very little about the ACT, causing me to struggle a little at the beginning. As the course went on, I gained confidence and the skills to take the test efficiently. If I were to have any complaints it would be that the course gets repetitive and the math review is a little spotty with them not covering complex enough topics while driving easy ones into the ground. My instructor Will York was very good at giving in-depth explanations, which were especially helpful in difficult math problems
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Posted 5 years ago
Prep Expert genuinely helped a lot with my score and I am grateful to my instructor Nishi Patel for that. I always felt that although I was able to get good grades in school, my SAT scores were simply not reflecting my intelligence and capability. However, Prep Expert taught such easy and helpful strategies, especially for the reading and writing section, and I feel that I am so much more confident after the 6 week course and seeing tremendous improvement.
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Posted 5 years ago
Customer Service was the worst I have ever dealt with. I would never deal with this company again, even if they offered the services for free. For a company that is highly publicized, I am very unhappy. Upon asking questions, I feel I was talked down upon, and then when I finally had enough, I was told they would only refund 1/2 of my payment. I definitely would not buy into the hype of this company. It will be a very costly mistake!!!
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Posted 6 years ago
Worst SAT Prep you can ever take. They are just into money making. They are hiring incompetent college students. My daughter;s scores were 1310 before taking their classes and it went down after taking the classes with them.
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Posted 6 years ago
The proctor pressured the students to finish the practice tests to fit her personal schedule. Even though in person class size was great with only 4 students yet my daughter could not be given opportunity to ask enough questions. It was pure business once you registered and paid the money it was a done dealI gave 2 stars because of good class size and nice location for the classes but that's about it.Honestly my daughter's scores were better before taking this course. I would recommend that you can study and take practice tests on your own far better way.
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Posted 6 years ago
The process was long and boring, with the class being too expensive. The website is hard to use, impossible to find essay prompts and vocab words. It's nearly impossible to gauge how well you'll do on the SAT with these classes, and throughout the practice exams my own scores have not improved. If you are already a high performing student, it's best to not waste the thousand dollars on this six weeks of pure boredom.
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Posted 6 years ago
Ilia Kolmagorov was my instructor. The class was good but the homework is pretty extreme and the class is fast, but I was able to take some test-taking strategies from the course.
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Posted 10 months ago
Our student's online experience with Prep Expert did not yield the results expected. Prep Expert could definitely be a better partner with the parents by providing automated emails of the student's weekly progress. Their login website is geared toward the curriculum not toward updates on progress. A crisp automated email would keep the parent informed rather than in the dark, which is what I experienced. Prep Expert should also consider being honest about the amount of time needed to succeed in their course. The website should say 72 hours of class time. It does not mention the work required outside of the class time. I believe an additional 144 hours of outside of class study is necessary. The time commitment is definitely a summer course only. It asks too much of child during the school year. Our other student had a much better success with a local in-person class with Comprehensive College Prep in Laguna Hills, CA.
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Posted 1 year ago
Daniel Lee and Marina Luo were amazing. I learned so many things and this really helped me with my SAT. I would recommend this class to literal-lee ;) anyone.
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Posted 2 years ago
I had Sophia Fitzsimonds as my tutor. Prep Expert is AMAZING for students who want to score in the range of 1350-1450. But for students who are looking to earn score higher than that, the course is NOT WORTH IT. Some of the strategies are not usefull. My teacher spent 90% of the class going over math and made many errors which some of the students had to correct and teach her. The practice tests and homework which they give are directly from collegeboard so its not any new practice. Majority of the time is spent reviewing uneeded tips such as take breaks, get rest before test etc. There are two breaks for around 10-15 minutes each. If I needed to evaluate, we would have spent around 1.5 hours of qualitative instruction time in the 3 hour class. Customer Service at prep expert is really amazing though.
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Posted 2 years ago
Hello! Thank you for taking the time to provide us with feedback about the course and instructor. This is great information our test prep team can use to improve our courses even more! Thanks for the customer service shout out too! If you would like to provide us with more details about your experience, please reach out to support@prepexpert.com.
Posted 2 years ago
I thought maybe that this thing wouldn't really be worth it because I though I was already good with the topics and knowledge of the SAT, but there are a lot of little tips and tricks that make a great deal of difference. It also helps that the instructor, harsh patel, is a very fun teacher and very easy to learn from.
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Posted 2 years ago
Instructor: Tim Prunyi I really enjoyed Tim's class. Tim makes it super fun and enjoyable in class. After taking this course I feel a lot better about taking the ACT now. And Tim is the GOAT.
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Posted 2 years ago
I expected more tips on how to improve. It may just be me, but I don't learn very well from going over what I got wrong. Over half of each class we went over homework and tests when I was looking for tips on how to improve specific strategies and how to think out of the box. I strictly completed everything and only went up about 60 points when 200 is guaranteed. We will be getting our money back, hopefully. The teacher was very nice and was willing to go over any questions we had. It is also a very strict time framed class which made it hard with my schedule but, I guess we all have our own personal problems. Hopefully if you decide this class will most likely be right for you, you get more out of it than I did.
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Posted 2 years ago
Hi Bethany, Thank you for taking the time to provide us with some very detailed feedback about your experience with Prep Expert. I'm sorry to hear your test scores only went up by 60 points. If you like, I'd love the chance to speak with you about how you can use the course materials moving forward to help you on your upcoming official exam. Please reach out to support@prepexpert.com and we can set up a time to chat!
Posted 2 years ago
Harsh Patel would prefer a zoom meeting over a webinar since it's more engaging/interactive and I'd rather talk into a mic than type in chat would like more focus on other reading/writing/science rather than math otherwise really great, learned a lot, had as much fun as one could in an ACT prep class
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Posted 3 years ago
I think this class was really helpful in the parts I struggled in. I know my parents were worried about a big class but it wasn't a problem because my instructor (Olivia Owens) was very attentive to the chat and was able to answer all the questions I asked.
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Posted 3 years ago
Tim Prunyi is a great instructor, who is flexible and really engages with you and your success. He listens to any questions you might have and feedback for him or the course.
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Posted 3 years ago
Mrs. Celina Paudel was a great instructor she is very knowledgeable!
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Posted 3 years ago
Jacob Harrison made my SAT review class very enjoyable. He is one of a few teachers who I could ever think would make someone look forward to a 3 hour long SAT review class but he is so raw that I look forward to class every time. He helps me when I ask and makes sure nobody is left behind. He very raw. We love Shaan Patel.
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Posted 3 years ago
Before Prep Expert, I was unconfident and scored below average on my practice tests. Once I started with Prep Expert, my score began to increase so much I became more confident in myself and my abilities to do well. Clay Cooper was my teacher and he is the best because he is so interactive and knowledgable. So far, I have made a 400+ increase and I could have NEVER done it with Prep Expert! Thank you so much!!!
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Posted 3 years ago
Prep Expert is an eccentric and resourceful prep course that allowed me to progress as a student. I had Daniel Lee as my instructor and Kevin Parrish as my TA. My instructor and TA were extremely helpful in explaining key concepts as well as every detail in a question. I overall improved over 250 points from the start to the end of the course (in my overall SAT score) and I went from a 20 to achieving a 24 (perfect score) on the SAT essays. I would definitely recommend this course to anyone who is willing to strive for their desired score along with the help of the most compelling and potent strategies. I am beginning tenth grade this year, and I already feel confident enough to continue studying and improving my score while utilizing all of the strategies that Prep Expert provides! There is no doubt that Prep Expert has a rigorous and enriching SAT prep course.
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Posted 3 years ago
Prep Expert is rated 4.7 based on 4,563 reviews