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Prep Expert Reviews

4.7 Rating 5,193 Reviews
96 %
of reviewers recommend Prep Expert
4.7
Based on 5,193 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Phone:

8773457737

Email:

support@prepexpert.com

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Anonymous
Anonymous  // 01/01/2019
My instructor's name is Miguel Chavira. What I liked about this course is how he taught and how caring he seemed.
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Posted 1 month ago
My tutors names was Miguel Chavira. He's great loved interacting with him. Very helpful in answering questions. I do think my testing skill have improved.
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Posted 1 month ago
My tutors names was Miguel Chavira. He's great loved interacting with him. Very helpful in answering questions. I do think my testing skill have improved.
Helpful Report
Posted 1 month ago
Customer service is bad and not clear on what to do. Lack of support. When their website went down, they have no proper protocols or policy in place to handle it. This was 10 mins before class started. So I reached out to support which is via sms text. They gave the generic reply and after an hour we were able to connect. They said a makeup would be in place. And an email will be sent out on what to do next. But no email. So my kid is just sitting there with no next step. They assume we know to watch the recording. Glenda their director of enrollment said they will reach out by the next day of outage. But none was made. Not professional at all in addressing the issue and aftermath. All I expected is Communication!! At this point it is no different then watching a YouTube video about SAT and taking the practice from a book. Their exam is not digital like the real test, that will adjust the difficulty level as you answer right or wrong. Will not recommend this product.
Helpful Report
Posted 1 month ago
Hi Kevin, We sincerely apologize for the inconvenience you experienced during the website outage. While technical issues are rare, we regret that our communication did not meet your expectations. We understand how frustrating it is to miss a class, and we are reviewing our protocols to ensure better support in such situations. Our team did intend to send makeup class details, and we apologize if there was a lapse in follow-up. We appreciate your feedback and will work to improve our outreach to affected students. Additionally, our SAT practice exams are digital/adaptive and designed to reflect key test strategies. We value your experience and would love the opportunity to address any remaining concerns. Please reach out to us directly, and we’ll do our best to make things right.
Posted 1 month ago
I had Taylor Trautwein as my instructor, and it was an amazing experience! She was patient, responsive, and actively engaged with all the questions, even outside class time. The strategies and resources provided helped me feel more prepared and confident going into my SAT and resulted in a 60-point score improvement. I highly recommend this prep course to anyone looking to boost their score :)
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Posted 1 month ago
Tessa was my instructor and my score has already improved by 120 points. She is a very good instructor and got people engaged even though there aren’t any cameras or mics.
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Posted 1 month ago
My instructor was Mr. Jameson and he was really helpful! He had a very positive and fun attitude in class so it created and extremely exciting atmosphere to be in. He joked around many times and it made it an enjoyable class. I also felt his explanations were really good especially with Science and Math. Mr. Jameson also helped us just get a lot of background info and how the ACT would benefit us in college applications too which was really really helpful. Overall, I really enjoyed the class and feel more confident about taking the ACT.
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Posted 1 month ago
My instructor was Taylor Trautwein and she was such a good instructor! She was very clear in her explanations, and always made sure to answer any questions I had and made sure I understood everything, if I was ever confused. I saw significant improvement in my practice tests going from a 1340 on the first one to a 1520 on the fifth. She made the lessons very engaging and I never found myself bored. She was also kind enough to give us her email so we could ask her any questions we had on the homework, which showed how dedicated she was to make sure we were as prepared as we could be. Overall I think that prep expert helped me so much, as I feel more confident leading up to my SAT. I continuously find myself answering questions with more ease and confidence. Prep expert strategies have also helped me improve my overall studying for school and AP exams, and I will definitely take these with me to college and beyond to help ensure my academic success!
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Posted 1 month ago
Prep experts review helped me improve on the sat and I feel prepared for taking the sat next week. It provided ways for me to improve my test taking and I see improvement due to this course. My instructor Taylor Trautwein was extremely nice and she always answered our questions and made sure we asked us all the time if we understood what we were learning. She made sure we learnt all the strategies properly and was always there for us. I am very grateful for her and prep expert.
Helpful Report
Posted 1 month ago
My instructor was Taylor Trautwein and she was such a good instructor! She was very clear in her explanations, and always made sure to answer any questions I had and made sure I understood everything, if I was ever confused. I saw significant improvement in my practice tests going from a 1340 on the first one to a 1520 on the fifth. She made the lessons very engaging and I never found myself bored. She was also kind enough to give us her email so we could ask her any questions we had on the homework, which showed how dedicated she was to make sure we were as prepared as we could be. Overall I think that prep expert helped me so much, as I feel more confident leading up to my SAT. I continuously find myself answering questions with more ease and confidence. Prep expert strategies have also helped me improve my overall studying for school and AP exams, and I will definitely take these with me to college and beyond to help ensure my academic success!
Helpful Report
Posted 1 month ago
My instructor was Taylor Trautwein and she was such a good instructor! She was very clear in her explanations, and always made sure to answer any questions I had and made sure I understood everything, if I was ever confused. I saw significant improvement in my practice tests going from a 1340 on the first one to a 1520 on the fifth. She made the lessons very engaging and I never found myself bored. She was also kind enough to give us her email so we could ask her any questions we had on the homework, which showed how dedicated she was to make sure we were as prepared as we could be. Overall I think that prep expert helped me so much, as I feel more confident leading up to my SAT. I continuously find myself answering questions with more ease and confidence. Prep expert strategies have also helped me improve my overall studying for school and AP exams, and I will definitely take these with me to college and beyond to help ensure my academic success!
Helpful Report
Posted 1 month ago
Prep experts review helped me improve on the sat and I feel prepared for taking the sat next week. It provided ways for me to improve my test taking and I see improvement due to this course. My instructor Taylor Trautwein was extremely nice and she always answered our questions and made sure we asked us all the time if we understood what we were learning. She made sure we learnt all the strategies properly and was always there for us. I am very grateful for her and prep expert.
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Posted 1 month ago
I loved my instructor Taylor Trautwine she helped me so much and improved my score substantially. Definitely recommend she was great!! 💓💓☺️
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Posted 1 month ago
I had Miguel Chavira and he was an amazing instructor. He taught me so many ways to improve on the SAT in all aspects. Not only did he teach me concepts and strategies, he taught me life skills that I will use throughout the rest of my life. He taught more than just an SAT course, he helped learn a little bit about life that I did not know before. I saw almost a 100 point increase on my practice SATs and I could not be happier with myself. I loved this course and will hopefully do very well on the SAT with all of the hard work and preperation that I put in.
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Posted 2 months ago
I was fortunate enough to recieve Miguel as an instructor, he has taught me alot not only about the SAT but also studying and general test taking strategies. At first I was very unsure about taking a prep class as they are fairly expensive but finally I was convinced to enroll in prepexpert's SAT program. Miguel explained everything thoroughly and answered all questions. Overall, I am glad i took prepexpert and ever more glad I got Miguel as my instructor.
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Posted 2 months ago
My instructor was Miguel Chavira I personally thought he was a great instructor. He is very smart and intelligent and I feel as though I have leanred a lot about reading and writng and math from during this six week class. He is also very kind open to questions we have and can be a little funny sometimes here and there. I think the class has helped me trmeedously for studying for the SAT to the homeworks and practice test.
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Posted 2 months ago
Prep expert kept a strong but manageable pace, kept me working and improving throughout the course. My instructor Miguel Chavira was extremely thourough, he was always prepared with an answer for any question and explained questions very well. This course was great! I've yet to take my next SAT but I've grown over 200 points on practice exams!
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Posted 2 months ago
I thoroughly enjoyed every class. My teacher, Miguel Chavira, made it easy to pay attention and follow along. The ten minute break during every class was very useful to re-energize. The homework was an oppurtunity to pracitice the strategies we learned in class, it was often a good place to replicate test day or enviroment.
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Posted 2 months ago
This was an coutstanding class. I have truly improved so much, thanks to Mr. Miguel Chavira. Going into this class I didnt have a very good previous score on my PSAT and practice tests i took, but due to this class I have become more confident in my abilities. Thank you.
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Posted 2 months ago
Miguel Chavira was a wonderful teacher! I have learned so much from this prep course and it has been such a wonderful experience!! Honestly, the homeowrk was stressufl in the very beginning... but about halway through I noticed that I wasn't struggling! I have much better time management skills and so much knowledge that I can apply not just to the SAT, but to school, college, and life in general. I'm so happy that I decided to take the Prep Expert course! Although I haven't taken my official SAT yet, I have seen an average of 390 point increase!! I feel so much more confident! Thank you Prep Expert and thank you Mr. Miguel Chavira!!!
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Posted 2 months ago
Prep Expert is rated 4.7 based on 5,193 reviews