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Prep Expert Reviews

4.7 Rating 5,193 Reviews
96 %
of reviewers recommend Prep Expert
4.7
Based on 5,193 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Phone:

8773457737

Email:

support@prepexpert.com

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Anonymous
Anonymous  // 01/01/2019
The books and practice questions were good. My instructor was Isabella.
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Posted 1 week ago
This course helped me improve my mindset toward standardized test taking and gave my helpful strategies. This course kept me on track and focused for my overall goal. My only set back was going on hard math review, when both the instructor and I didn't know how to answer the question and it was confusing.
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Posted 1 week ago
Isabella Raicu. It helped so much to improve my sat score! I loved abour the course that I had a wide variety of tools to help me improving!
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Posted 1 week ago
Prep Expert is really cool and Isabella Raicu my instructor was really helpful.
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Posted 1 week ago
It helped me so much to get all my goals!!
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Posted 1 week ago
This was extremely helpful in preparation for the test, I haven’t taken it yet but i am confident that my score will improve and I will meet my personal goal!
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Posted 2 weeks ago
I enjoyed taking this course, I felt Miguel was a great teacher who was able not just to read off the slides but to explain the material further. I thought the tips and tricks were very straightforward as opposed to other testing tips, which can be convoluted. I am excited to take the SAT again, and I feel much more prepared than before.
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Posted 2 weeks ago
The website advertises a “200-point improvement or your money back” guarantee, but in reality it is riddled with artificial technicalities. I purchased the unlimited plan, and my child completed two full SAT prep courses, did assignments, watched the lectures, solved over 900 questions (!), and took their six full-length practice tests—scoring consistently between 1430 and 1540. Then came the official SAT: a 1280 (only 170 above his PSAT). That’s absurdly below what the practice tests predicted. When I applied for a refund (which they advertise is “as easy as 1-2-3”), I was told we didn’t qualify. Why? Because assignments were submitted after tight deadlines (but still weeks prior to the SAT) and he watched recordings of some meetings which fell around holiday travel even though all the work was done weeks before the SAT. What about the second course he took to make sure he did not miss anything the first time around - that's another 6 weeks of lectures, assignments, etc.? They took care of that too. The score improvement guarantee only applies to the first course taken—even if you paid for multiple classes or bought the unlimited plan. That restriction is buried deep in the terms and is not pointed out when you are being upsold on the unlimited plan and boxed into a short time frame to make your decision. So even if your child were to do everything perfectly in the second course, it wouldn't count. Bottom line: the refund policy is filled with technicalities that make it impossible to actually qualify. Practice tests and assignments are way too easy and underprepare you for the official test. Read the fine print. Proceed with caution.
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Posted 3 weeks ago
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your frustration with the SAT preparation and the refund process. We understand how important this is, and we take your concerns seriously. It’s always our goal to set our students up for success, and we absolutely want to ensure that our courses live up to the expectations we set. That said, our guarantee is designed to support students who follow the structure we recommend, which includes specific guidelines for deadlines and assignments. I understand that there were extenuating circumstances in your case, but these policies are in place to ensure every student gets the full benefit of the courses. Regarding the refund policy, we certainly don’t want to mislead anyone. While the guarantee applies to the first course, we strive to be transparent about our terms. I apologize if this wasn’t made clear during the enrollment process, and we’ll absolutely review how we communicate these details moving forward. I understand your frustration with the practice tests not aligning with the official SAT results. We continually work to ensure our materials reflect the real exam as closely as possible, and we’ll take your feedback into account as we improve our offerings. Again, I’m sorry for the experience you’ve had, and I hope you know that your feedback is being heard. If you'd like, we’d be happy to discuss further and explore any additional ways we can support you moving forward.
Posted 2 weeks ago
I greatly enjoyed my time during my 6 week SAT course. My instructor Ilia Kolmagorov was awesome. He brought great energy to the lesson with the way he teaches and interacts with us. His jokes and style of teaching make the learning process fun. I noticed improvements in my SAT score and expect greater improvements following the end of the course through more studying. I loved my instructor and the style of the course was great.
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Posted 4 weeks ago
Ilia is such an amazing instructor! He is so engaging, funny, and educational! My score raised a lot because of the PrepExpert methods and Ilia's teaching!
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Posted 4 weeks ago
Ilia Kolmagorov. He was good at teaching and gave jokes sometimes to not make the course boring.
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Posted 4 weeks ago
professor ilia was an amazing teacher. i feel like i learned a lot of helpful skills that i have and will utilize on the SAT and other tests. I like the refocusing exercises he does before class and his sense of humor. Overall this class has brought my SAT score up and i feel more confident taking the SAT which is very good.
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Posted 4 weeks ago
Ilia is such an amazing instructor! He is so engaging, funny, and educational! My score raised a lot because of the PrepExpert methods and Ilia's teaching!
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Posted 4 weeks ago
My instructor Miguel Chavira was absolutely amazing. He explained everything we needed and went above and beyond what was provided to him by prep expert even. I couldn’t have asked for a better teacher. Before his class I was slated to be a very unlikely student to receive more than 150 points on my Sat on top of what I’ve gotten before, but with what I was able to learn with Miguel, I’ve gained a total of 260 points additional points on practice tests. The short time I’ve shared with him over just zoom call has the potential to completely turn my life around with the knowledge I know posses because of him. I genuinely jumped out of my seat when I got my first score over my target of 1400, with it being a 1530. Just this number has made my parents that much more proud of me coming from my past of mediocrity in academic areas and changed completely how I view myself personally in how much potential I perceive myself to posses and the tangibility of scoring anywhere above a 1300. I will talk about this class and Miguel Chavira as one of the fundamental factors in my life that will hopefully lead to an incredible future (It’s hasn’t been THAT long yet) starting with admittance to my college of preference. A school that was my dream reach 3 months ago, now feeling firmly within my likelihood of attending thanks to this class primarily. I can’t thank Miguel and PrepExpert enough for the incredible change and confidence they have imbued me with in just the 12 weeks I’ve participated. I will not soon forget what has transpired. Miguel Chavira should, like, totally also get a huge raise. Or like a reallly big Christmas bonus. Or a Porsche. (I’m really sorry I’m submitting this review twice, I put my email in wrong the first time 😬)
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Posted 1 month ago
My instructor Miguel Chavira was absolutely amazing. He explained everything we needed and went above and beyond what was provided to him by prep expert even. I couldn’t have asked for a better teacher. Before his class I was slated to be a very unlikely student to receive more than 150 points on my Sat on top of what I’ve gotten before, but with what I was able to learn with Miguel, I’ve gained a total of 260 points additional points on practice tests. The short time I’ve shared with him over just zoom call has the potential to completely turn my life around with the knowledge I know posses because of him. I genuinely jumped out of my seat when I got my first score over my target of 1400, with it being a 1530. Just this number has made my parents that much more proud of me coming from my past of mediocrity in academic areas and changed completely how I view myself personally in how much potential I perceive myself to posses and the tangibility of scoring anywhere above a 1300. I will talk about this class and Miguel Chavira as one of the fundamental factors in my life that will hopefully lead to an incredible future (It’s hasn’t been THAT long yet) starting with admittance to my college of preference. A school that was my dream reach 3 months ago, now feeling firmly within my likelihood of attending thanks to this class primarily. I can’t thank Miguel and PrepExpert enough for the incredible change and confidence they have imbued me with in just the 12 weeks I’ve participated. I will not soon forget what has transpired. Miguel Chavira should, like, totally also get a huge raise. Or like a reallly big Christmas bonus. Or a Porsche.
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Posted 1 month ago
Michael Chavira was my tutor for the 6 week course. He went over amazing strategies which boosted my scores and taught me lessons that I found I could use not only on the SAT test, but also in the real world. My comprehension on algebra has improved greatly, and now im completely acing my reading and writing questions! thank you so much, prepexpert!
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Posted 1 month ago
Both of my instructors, Olivia Owens and the other were really great in explaining each topic and going through the examples! I would definitely recommend to others!
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Posted 1 month ago
Miguel Chavira was someone I would like to have as a personal tutor. His way of teaching really helped me understand most the lessons and whenever I had any questions. He always read my questions and he did his best to answer it in a way I understand it. I don't believe he ever missed one questions because he is that type of tutor. A tutor that cares for his students and wish the best. As one of his students, I wish him the best. Thank you Miguel, I won't let you down.
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Posted 1 month ago
The advice for the ACT was very helpful. Thank you to Miguel Chavira,
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Posted 1 month ago
Prep Expert was indeed very helpful. I feel like I couldn't have been better prepared for the ACT without Prep Expert. I really liked my instructor Miguel Chavirra and how he was really helpful and talked through the lessons and always asked us to ask questions.
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Posted 1 month ago
Prep Expert is rated 4.7 based on 5,193 reviews