“Mathew est très patient et à l'écoute. Il a réglé mon problème. Par contre il est très dommage que le site ne permette pas de déplacer une seule page ...”
“I was not satisfied with the result of my album. In my opinion it was too dark. After a chat with Matthew it was sorted out in a short time. The way he understood my problem and the action that was taken, was for me a sign that I as a customer, was taken seriously. No waiting to see if his action, leads to a better album. Thanks, Matthew”
“I had a problem with my order and went onto the live chat where I spoke with Kayla who was very helpful and I believe did everything they could to help me. Hopefully my problem will be solved soon”
“After receiving an broken product and having an bad experience with costumer services. I was able to speak to Rodge who was realy helpful and polite and was able to help me with the refund process”
“I had trouble getting my codes to work. Mathew was on the ball. Once I emailed back my vouchers-he had my problem sorted :) Looking forward to receiving my photo books.”
“Ho avuto un problema con l'acquisto di un buono per due fotolibri. Fortunatamente ho avuto la preziosa collaborazione di Mathew che pazientemente mi ha aiutato a risolvere il problema.
Per il futuro, mi guarderò bene di acquistare due libri insieme.
Grazie ancora a Mathew per la sua cortese e indispensabile collaborazione a risolvere il problema”
“Très satisfaite du service chat avec Kayla. Elle a su répondre à mes besoins suite à une mauvaise impression de mon livre. Elle a rapidement trouvé une solution, s'est occupée de tout et je vais recevoir bientôt mon nouvel album. Vraiment satisfaite de ce service. Merci à Kayla.”
