“After receiving an broken product and having an bad experience with costumer services. I was able to speak to Rodge who was realy helpful and polite and was able to help me with the refund process”
“I had trouble getting my codes to work. Mathew was on the ball. Once I emailed back my vouchers-he had my problem sorted :) Looking forward to receiving my photo books.”
“Ho avuto un problema con l'acquisto di un buono per due fotolibri. Fortunatamente ho avuto la preziosa collaborazione di Mathew che pazientemente mi ha aiutato a risolvere il problema.
Per il futuro, mi guarderò bene di acquistare due libri insieme.
Grazie ancora a Mathew per la sua cortese e indispensabile collaborazione a risolvere il problema”
“Très satisfaite du service chat avec Kayla. Elle a su répondre à mes besoins suite à une mauvaise impression de mon livre. Elle a rapidement trouvé une solution, s'est occupée de tout et je vais recevoir bientôt mon nouvel album. Vraiment satisfaite de ce service. Merci à Kayla.”
“Couldn't figure out how to order order 2 separate books with my groupon voucher. Phoned printpix spoke to a guy called Roger Edward he sent me wee email explaining. Job done”
“I had a groupon voucher for a photo book . I made the book,then lost it and had to start again. I then tried to pay for it but was being charged £39 ish for the book . I tried several times then entered a live chat .The first person said it was solved and cut off ..it wasnt . The second person went through the steps again .I couldn't find the book anymore and wanted to preview it .She said she could see it her end . She didnt help me see it my end. Another half an hour and I managed to check out but still couldn't see the book and the adviser had cut the call. The book has arrived and my favourite photo isnt in it and I have duplicate photos back to back. They say there s nothing they can do .Please dont use.”
