“Vincenzo did an excellent job. Thank you so much! He understood my problem and got it fixed right away while being on the phone. From the beginning till the end, he was so kind, courteous, helpful and understanding. Without pressure, Vincenzo could handle my request efficiently. I greatly recommend him. Keep up the good job! :)”
“kayla est excellente conseillère , elle a su être gentille, car j'avais un problème avec mon bon et elle a répondu parfaitement à mon problème
magnifique”
“I was very frustrated as it took me a while to sort out photographs for my canvases. When they arrived I was mortified that they didn’t turn out how I expected so I rang the customer services and was pleasantly surprised how they were so friendly, put me to ease calmed my fears and helped to put things tight. I can hand in heart say when they write 100% satisfaction guaranteed they mean it. They go out of their way to ensure you are happy with your purchase. I would definitely recommend everything choose printerpix as their first choice as they are definitely mine.”
“The printed albums were great but I had issues with vouchers and delivery costs. It took several emails to elicit a response. (I was fed up with hanging on the line listening to the recorded message about representatives being busy dealing with other customers "with their passion for photos".)
Eventually, I made contact with Debra Vincenzo who sorted everything out in a polite and professional manner. Without her, I would never consider using Printerpix again. The company needs to brush up its customer service skills big time! I think that Debra should be in charge of that!”
