“J’ai eu en Chat Mathew merci à lui pour son professionnalisme, son écoute et sa patience, je recommande le site, j’ai l’habitude de commander, j’ai rencontré début décembre des soucis de livraisons suite à la fermeture des frontières liées à la pandémie, tout est résolus mes deux commandes sont bien arrivées ! 👍 recommande à 100% !”
“Over all im very disappointed with the printerpix service. The original print quality was poor and very dark. I emailed several times to try and sort the issue with no response and my mobile network was unable to connect me to their number. After two weeks I finally had a live chat with Mathew who was very helpful and prompt and has hopefully sorted a replacement. He did what I wanted doing in the first place.”
“Lost my saved photoalbum (100 pages) en my voucher ends in one week.
I called the helpdesk for help via the Chat.
Had contact with Kayla on the helpdesk to help me.
They could not help me with the restore of an older version , but they could extend the expiration day for 5 months.
I have enough time to redo the album.
Thanks for Your help Kayla !!”
“Mathew, HA SIDO MUY AMABLE Y ME HA SOLUCIONADO EL PROBLEMA. HA COMPROBADO CUAL ERA LA CAUSA Y ME HA DADO EL NUMERO DEL NUEVO ENVIO. ESPERO QUE LLEGUE PRONTO. OJALA TODO EL MUNDO FUERA COMO EL, QUE SE HA MOLESTADO EN COMPROBARLO Y NO COMO OTROS QUE ME DICEN QUE ES DEBIDO AL COVID.”
“I had a slight issue with a voucher code going through Groupon. Hen i asked them for help they told me i would have to wait a week. I got answers in minutes going to you guys myself. I appreciate all of the help!!!! Amazing!”
“I had a slight issue with the product however on call the customer service team using chat I was assisted by Kayla. The matter was resolved quickly and professionally.”
“I enquired about delivery of my order and had an online chat with Mathew who was a great help .... he quickly checked my order and could tell me exactly the position with it .... so a great big thanks to Mathew for his help”
“The photos in one of my books came out rather pink... Patrick Jane was really helpful sorting out the problem and ordering a reprint for me. Thanks Patrick for your time and patience.”
