Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.97

4.0 Rating 746 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

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Metrics

4.0

Based on 746 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 4bars delivered every 2weeks.I love the chocolate.fruit and nut is the best but they are all delicious.I recommend this brand to everyone that will listen!”

Helpful Report

Posted 3 years ago

“Customer service is excellent the home grown business exudes friendliness and fun yet is professional at the same time. Any communication I’ve had has received a very quick response and any problems resolved immediately. The chocolate keeps me sane! Having been diagnosed with cancer in 2017 I was looking for a healthy treat and discovered Pure Heavenly I haven’t looked back since”

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Posted 3 years ago

“Love the dark chocolate. Product is well packaged and arrived quickly. I buy regularly, it suits my taste as I don't like things too sweet. I like the fact that it is only 1% sugar. Few pieces go a long way.”

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Posted 3 years ago

“Delicious chocolate treat with a healthy kick as It’s not full of sugar and nastys and also tastes really great, especially if you have allergies, but don’t compare it to a bar of your normal chocolate because it ain’t....My favourite is Cherry Dark or Raspberry Dark... but hey I just love dark chocolate! The membership means it’s delivered to your door with no hassle!”

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Posted 3 years ago

“Very quick service, extremely quick and professional customer service. My daughter cannot eat “normal” chocolate due to allergies but these cause zero issues with her and they are absolutely delicious. I cannot recommend this company highly enough. I’ve never had to ask for a refund because I’ve always been very happy with the service and products but any problems are sorted very quickly and efficiently.”

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Posted 3 years ago

“I am so happy with the service I receive from Pure Heavenly! The products are very competitively priced, and as I am both diabetic and lactose intolerant was difficult to find a product that catered for both these conditions. Customer service is excellent queries are answered swiftly. I always know when my VIP PACKAGE is being delivered as I am kept well informed by email, and it fits nicely through letterbox so no need to be home!”

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Posted 3 years ago

“We love your chocolate and so do my friends who cant do dairy or eating less sugar . I love it as food can be my enemy. I cant eat gluten wheat sugar or dairy. I also have had a massive flare up of my ibs because of vegies. So yes we all love your chocolate Celia Lebbon”

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Posted 3 years ago

“Pure Heavenly is fantastic ! Who doesn’t love chocolate....... Being lactose intolerant I have struggled to find nice chocolate, but now I look forward to my little box of goodies arriving through the post each month 🤩👏👌 Even my husband likes it and he’s not dairy free so you must be doing something right because he’s a chocoholic ! Thank you Mrs Hudson, Wakefield”

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Posted 3 years ago

“'Heavenly by name, heavenly by taste'.”

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Posted 3 years ago

“Pure Heavenly Chocolate is just that, heavenly. Diagnosed as pre diabetic 2 years ago I had to overhaul my diet and although I’m a size 8 I still needed to cut out the sugar and sweet things. Heavenly chocolate allows me to have a treat without putting my health at risk, well done you’re amazing.”

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Posted 3 years ago

“I am gf and df so I struggled to find a nice chocolate that wasn’t too bitter. This chocolate tastes so good and they have a wide range of flavours. They are quick to send it out and the packaging is good to keep it from getting broken.”

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Posted 3 years ago

“I was given a bar of heavenly chocolate by my daughter when I visited her in England. I am Vegan and have a lot of allergies... I am also a migraine sufferer since I was 12 and now am 55. Since the age of 12 I have not eaten chocolate as it brought on my migraines. After years of balancing my diet I have had less headaches over the years. My daughter told me to try the chocolate. I was skeptical but agreed to try it. I flew back to California with my bar of chocolate. In a week that I had not a lot planned I tried the chocolate. A couple of squares the first day. The second day another couple of squares. Well you could imagine how I felt. No headaches.. no allergy reactions. I was sold. I now buy in bulk my Heavenly chocolate. My fav is the hazelnut... my second fav the mint. It reminds me of eating After Eight mints at Christmas as a kid. I feel blessed to have found Heavenly chocolate and that it works for my body. I now how a mini fridge in my house with my chocolate stash and family know it’s mine don’t touch. If you are in doubt about this brand don’t be. Buy it. I have tried Hu vegan chocolate in the States. It’s good but not a touch on Heavenly. Well done Heavenly team. Please keep producing clean food. It’s just marvelous for allergy folks! God Bless 😘🙏”

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Posted 3 years ago

“Heavenly chocolate is so delicious and there is no guilty feeling when you eat it. The customer service is amazing they make you feel like a friend not just a customer.”

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Posted 3 years ago

“Delicious chocolate and always helpful at the end of the phone, use website regularly with ease.”

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Posted 3 years ago

“I have been buying this chocolate for a long time now. It’s lovely! I’d pick a favourite but I love all the little bars. A great treat with no nasty side effects.”

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Posted 3 years ago

“Love Love your chocolate - it makes me feel I can be “ naughty” & eat chocolate Always great communication and news about new flavours & offers”

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Posted 3 years ago

“This chocolate is delicious, and I can't recommend it highly enough. Being vegan it can be difficult to find dairy free chocolate in the rural areas, so the fact I can order this online and get it delivered to my door is perfect. Try it, you won't regret it.”

Helpful Report

Posted 3 years ago

“I’ve been a VIP PH customer for several years now. I love the range. They’re unique flavours, banana, raspberry, orange which as far as I’m aware, no one else does. Their customer service is first class, and they always strive to do better. Always asking opinions, ie. new flavours to try, advent calendars, gift boxes etc. I’d say it’s almost a family experience. I enjoy all of their products, and recommend them 100% it’s healthy, very tasty, they have a subscription service (so you never have to run out!!) Perish the thought. I’m awaiting my next box right now, looking forward to trying some more new flavours. Can’t wait!! Have a try..... you won’t be disappointed..... I promise A* 10/10”

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Posted 3 years ago

“Amazing company, family friendly and lovely tasting chocolate with many flavours available.”

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Posted 3 years ago

“Yummy choccy for Vegans and those that are allergic or intolerant to cows milk, like me. So yummy... you just have to give it a try...”

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Posted 3 years ago

Pure Heavenly Chocolate is rated 4.0 based on 746 reviews