Pure Heavenly Chocolate Reviews

4.0 Rating 746 Reviews
74 %
of reviewers recommend Pure Heavenly Chocolate
4.0
Based on 746 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023
SMW
Pure Heavenly Chocolate 1 star review on 7th September 2022
Chris Visk
Anonymous
Anonymous  // 01/01/2019
Just the BEST chocolate, great friendly company, delivery is efficient. So many lovely flavours, healthy also, much lower calorie chocolate. Once you try it you won’t look back. Also some great offers, and lovely for a present.
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Posted 3 years ago
We both love chocolate My husband is diabetic and I am diary intolerant The Heavenly chocolate is beautiful and makes you feel you are having a treat but it's not adversely affecting your health
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Posted 3 years ago
This is the first vegan chocolate I found that works with all my dietary requirements, whilst still remaining tasty! I’m a HUGE fan of the nut and orange flavours. It’s a little on the expensive side but you are paying for a quality niche product!
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Posted 3 years ago
I am so happy to finally find a healthy chocolate with an amazing taste and great choice of flavours . I am impressed with the packaging , all bars are well packed and not broken. I would highly recommend.
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Posted 3 years ago
We have been buying Heavenly Chocolate regularly since we first saw it on Dragons Den. It is an excellent product at a good price and we enjoy trying new flavours. The company communicates with its customers well and delivery is tracked and has been reliable. We have not had a problem with our order and never needed to send an order back or request a refund. We would recommend this chocolate. It’s lush!
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Posted 3 years ago
Although it’s not the same as traditional chocolate and I think the “milk” versions are quite bland, I do rather like the dark versions as they are more flavoursome. My husband and grandchildren however, love the flavours we buy.....raspberry, banana, coconut, fruit and nut and hazelnut. I find two squares is always enough to satisfy my chocolate cravings and I love the new dark raspberry and dark sea salt. I would prefer that there were no artificial sweeteners and hope to see a natural sweetener used in the future. All in all, I am a happy customer with a four weekly subscription.
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Posted 3 years ago
I’m a VIP customer and I absolutely Love this chocolate my new favourite is the new dark sea salt, then the dark raspberry, for someone who is dairy and gluten intolerant this company is brilliant, highly recommend 👍😍
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Posted 3 years ago
Excellent choc and service , once had a mix up with order and another was sent straight out . Always email updates for delivery and any offers or delays . I have a regular monthly delivery better than any supermarket dairy and gluten free choc
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Posted 3 years ago
I am a bit of a chocoholic, My favourite is Divine (from the Oxfam shop) I have tried others from time to time but, Heavenly so far is the only one that matches it.
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Posted 3 years ago
I’ve been buying the chocolate since it was on dragon’s den and have enjoyed all of the flavours. As someone who suffers from diabetes I am very strict with my sugar intake but allow myself 2 squares a night!
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Posted 3 years ago
This chocolate is amazing! The service is brilliant! Have not had to return anything for a refund but I’m sure if I had to the service would be just as brilliant! Try it, you won’t be disappointed!! ❤️
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Posted 3 years ago
Great taste fruit & nut chocolate with low sugar 4g per 85g bar and being a diabetic is the best choice yet! Discount if you become a VIP customer with a regular orders. Thank you Pure Heavenly for getting chocolate back into my life! ❤
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Posted 3 years ago
As a diabetic with lactose intolerance this type of chocolate is the best flavour i have found that i can eat. I prefer the darker flavours but all are good and would recommend to anyone .
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Posted 3 years ago
Beautuful chocolate. Lots of different flavours to choose from.
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Posted 3 years ago
I absolutely adore this chocolate and can eat it guilt free...I always have a little stock of it in the house. I have a regular order each month and have been introducing friends and family to it too. I recently gave some to my mum and dad. Mum, who is on slimmers world can have a little of this every day if she wants...The small bars are only 3 syns, if I remember rightly, and dad who is diabetic can have it too! Regardless of being a healthy option it is really scrummy 😋💕
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Posted 3 years ago
Really nice chocolate. Never had a problem with delivery. I have been a customer for a while now and am always very happy when my parcel arrives
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Posted 3 years ago
I have been buying for a long while and I can say I enjoy the whole experience, buying, taking prompt delivery and consuming the delicious chocolate. Plenty of choice and the freedom to take as much or as little as needed, not being obliged to keep to a subscription. If at any time you need to contact them you tend to get a prompt reply so you feel you are a valued customer. Well done to the team.
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Posted 3 years ago
This is the first dairy free chocolate I have really enjoyed, it is also palm oil free. The coconut is my favourite, it’s taste is amazing. Orange is my second favourite and mint my third. I recommend this so much... YUM!!!
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Posted 3 years ago
Been subscribing for about a year now and I can't get enough. Recent new flavours I've tried are very good, particularly the cherry. This is now in my top 3 with Raspberry and Ginger. These bars are now a staple in my house and have really helped me reduce my sugar intake without feeling like I'm depriving myself. Communication and delivery is good.
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Posted 3 years ago
My great grandchildren are allergic to dairy and soya so heavenly chocolate is the perfect answer and the variety of flavours makes them very happy
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Posted 3 years ago
Pure Heavenly Chocolate is rated 4.0 based on 746 reviews