Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would not buy from Qualtry. Their customer support is non-existent. I received a street sign with printing only on one side. Why would someone make a street sign with printing only on one side? I contacted customer support and heard nothing from them.”

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Posted 1 year ago

We are sorry to hear that your experience with the product you received was not up to your standards. Our Personalized Aluminum Street Signs are use as a home decor which are ideal for hanging on the wall that is why only one side is printed.

Posted 1 year ago

“The items I ordered turned out great! I'm sure I'll order more items in the near future!”

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Posted 1 year ago

“My hammer that I ordered for a married couple was messed up at the top! I took a video of it right when I opened it! So disappointed”

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Posted 1 year ago

“I have ordered “wood items” in the past and they were first rate. This past order I ordered mugs and photo ornaments and the quality was very poor.”

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Posted 1 year ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 1 year ago

“I purchased my items through Groupon. 2 Caribeners, including engraving. After my purchase, I placed my order, and was charged an additional $6 for shipping, which is exorbitant. When I received my order, I only received 1 Caribener, and when I complained, I was told that I placed my order incorrectly, and that I should re-order the 2nd item. When I attempted to do this, I found that I would have to pay ANOTHER $6 for shipping. Nope, I'm done. I am very dissatisfied with my purchase”

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Posted 1 year ago

“There’s nothing good to say.”

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Posted 1 year ago

May we know what seems to be the problem with your order so that we can properly assist you? You may send an email to support@qualtry.com or call us at (385)786 8564 .

Posted 1 year ago

“High quality products, great customer service and quick turnaround and shipping!”

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Posted 1 year ago

“Product-coffee mug, picture was smaller on mug than I thought. Promised shipping date wasn’t accurate and took an extra 2 days. Very disappointed.”

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Posted 1 year ago

“Fast service and good product. Being able to personalize the gift, except how much more special.”

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Posted 1 year ago

“Bought the personalized luggage tags. Nice product. The leather cases to put them in are a little hard to work with and color selections really don't match up with the tag colors. All in all though I would buy them again.”

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Posted 1 year ago

“My gift was well-accepted. Thank you”

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Posted 1 year ago

“I ordered 14 of the mason jars personalized and they did not look like the pictures as advertised. The writing and design was much smaller and couldn't read some of the writing including the names. These were gifts and I was not able to use them. I reached out to customer service and they wouldn't help me. I asked for them to be redone or refunded. They refunded me for 2 because I only sent 2 photos -- but they were all done the same!! I have ordered other items from Qualtry and they turned out great, but these were a HUGE disappointment. DO NOT order these. Customer service is horrible if something goes wrong, as it did with my order. I had to trash all 14. I will be contacting the Better Busines Bureau.”

Helpful Report

Posted 1 year ago

We are sorry to hear that the items you received were not up to your standards. For quality and production purposes, The photo of the affected item that shows the issues that you mentioned will help so that we can have it checked and process a replacement or a refund. Kindly send us the photos of the rest of the items that you mentioned. You may send it to our support email support@qualtry.com

Posted 1 year ago

“Items arrived quickly and were done perfectly. The items looked even better in person.”

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Posted 1 year ago

“The product was sold out despite a Groupon being offered which required extra hurdles and I could’n’t get the design I wanted even though it was the same price. The wood was blotchy where the engraving was.”

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Posted 1 year ago

We are sorry to hear that you did not find the board that you received to your liking. Since we use 100% natural wood we can’t guarantee how the grain of the wood will affect the product. Due to the nature of wood products, the actual shade and color of our engraving may vary slightly from lighter to darker.

Posted 1 year ago

“Surprised at quality always skeptic on line purchase..but very Happy with all...”

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Posted 1 year ago

“Great quality, great price!”

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Posted 1 year ago

“Arrived quickly and is beautiful 😍 I would order again from this company.”

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Posted 2 years ago

“Good Quality”

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Posted 2 years ago

“Always a nice personalized gifts!”

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Posted 2 years ago

“The serving boards that I got personalized were great. But I bought through Groupon and haven’t been able to get the last two because you’re constantly sold out but I’m glad I got the ones I did. Thank you.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews