Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,027 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not what I was expecting and the pillow was suggested for the pillow case I bought didn’t work was too small”

Helpful Report

Posted 2 years ago

“Due the ratings because of the Quality of Products in pictures and reality is not what we expected.”

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Posted 2 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“One purchase was good but the other one, they never responded.”

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Posted 2 years ago

“The tote bag is perfect, exactly what I thought it would be like. The wallet/money clips however were a bit disappointing. In the picture (the blind) appears the monogram is a darker brown. When they came I was surprised to see only embossed without any darker brown coloring. My son like it so I just ordered him one and one other this time with gold embossing. Prices are also reasonable.”

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Posted 2 years ago

“Very pleased with the quality, but so disappointed with customer service. I have called multiple times and left messages for someone to cal me back, because you only get a recording. I have a problem with one item and I can't get thru to anyone”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“End of phone number not readable”

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Posted 2 years ago

We are sorry to hear that there was a problem with the item that you received. We have already requested for a replacement to be processed and the tracking information will be sent to you through email once your replacement has been shipped.

Posted 2 years ago

“We've got 1 wrong name on a product.... not sure what to do? The rest was all good with GREAT prices.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Quality of products are great but I didn’t receive everything I ordered. Ordered 7 total pillow inserts add on and only two came. Support had not been replying my email yet. I was going to say great quality and fast shipping based on my other orders and this had disappointed me. Update: phone call to support was not working. It was always busy. After 2 days of waiting, support emailed back and they would ship ASAP.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you are missing some pillow inserts from your order. We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Posted 2 years ago

“Disappointed with shipping packaging. Some items have scratches due to not having packing between items.”

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Posted 2 years ago

“Ordering was easy, as usual with Qualtry. Engravings on cutting boards are clean, deep, and look great. Engravings on mugs are much smaller than I would expect. I mean, much much smaller -- difficult to see unless held closely. That's disappointing. I wouldn't order these mugs again because of the small size of the engraving.”

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Posted 2 years ago

“I love your products but unfortunately my purchase of the special delivery Santa box was smashed into pieces when it arrived. Someone packed most of my other items in the box & when it arrived the box itself was in pieces from being over loaded. I need a refund”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“I didn’t receive my inserts but I paid for them”

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Posted 2 years ago

Hello Connie, We are sorry to hear that you are missing the two pillow inserts from your order. We will request for it to be sent as soon as possible. Kindly bear with us as we take care of this for you.

Posted 2 years ago

“The edging is so shallow and light . All the boards use to be darker wording on the multi colored board. It's a Christmas gift so it's to bad.”

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Posted 2 years ago

“Two of my items wasn't of my like. Being trying to reach someone in customer service.”

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Posted 2 years ago

“The writing on the boards was not centered.”

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Posted 2 years ago

“Hit or miss on product quality le”

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Posted 2 years ago

“The cutting board I ordered looks like the last name was a squished b/t the and little h b”

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Posted 2 years ago

“Aside from taking a long time to receive PART OF MY ORDER, when it was delivered, one of the items is misspelled. It shows ELMMA instead of EMMA. EMMA is the correct name. Then, I have tried to contact by phone and email to request a replacement and unable to do that. No order form or packing slip in envelope. Other part of order not received yet.”

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Posted 2 years ago

“The board was nice but there was sticky residue left around the outline of the Letter.”

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Posted 2 years ago

“The knives came out beautifully and received very fast. Only thing 2as the Groupons i bought I was supposed to get 3 personalized knives and o ly 2 of the three I received.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,027 reviews