Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,026 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

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“Great job! Just in time for Christmas”

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Posted 2 years ago

“I sent an email to you guys as the board I received for Roger and Sandi was not correct. The last letter in Sandi looks like a J. The script is not what I remember should be. Please advise how can I return or what resolution we have?”

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Posted 2 years ago

“I was sent the wrong collar with wrong name. I have tried to cal several time but number is always busy. I sent email and have received no response.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Product delivered and marked with care. Was exactly what I expected from the picture online”

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Posted 2 years ago

“Love their personalized products! Good quality and very reasonable prices”

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Posted 2 years ago

“All I can say is, I am very disappointed in my experience so far. I purchased items that even with delayed delivery, they would have been delivered before Christmas. It stating that my items were delivered two days ago and there are no sign of them.”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“The quality is good. The time from purchase to receiving was fast, especially around the holidays.”

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Posted 2 years ago

“Simply amazing! Exactly what I was expecting!”

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Posted 2 years ago

“I have ordered twice from here. The first time everything was good. Nice quality of products and awesome sale prices. This time however I received an order with two things I did not even order, messed up initialing and colors, and then missing things. I have contacted them and they’re supposed to be fixing this issue”

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Posted 2 years ago

“Everything was just as I ordered. I didn't think I'd receive until after Christmas, but you went above and beyond and I received it BEFORE Christmas. Thank you for that !!”

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Posted 2 years ago

“I placed 3 orders. Only one has arrived. The other very large order placed 2 weeks ago for o er $400 still has not arrived. This order doesn’t even have a tracking number yet. I have called multiple times and emailed your company over several days and still have not received a response. I need these gifts for Christmas and they have still not arrived and today is 12/23/22. Very frustrating to not even receive a response. The mo et has been withdrawn from my bank account too !!”

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Posted 2 years ago

We are sorry to hear that your order was delayed. We already made a follow up on this it was already shipped. You should be receiving your order soon. We apologize for the inconvenience.

Posted 2 years ago

“The items I ordered, turned out really nice and were as pictured. The only problem was getting them. I ordered December 6th but was panicked when I still didn't have them with less than a week to go.”

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Posted 2 years ago

“Missing the cord link for one of the luggage tags took over a month to get the order.”

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Posted 2 years ago

“Great quality items for great prices!! It took a few weeks (I’m guessing due to it being the holiday season) but once it processed, shipping was fast! Will likely use again for a 3rd time 🙂”

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Posted 2 years ago

“Most items I get here I love. The Christmas ornaments I ordered said it came with a cord to hang it but the five ornaments I received had no cords. All other items I received are wonderful”

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Posted 2 years ago

“Too much longer to arrive than stated when purchase. Characters on pillows seemed fuzzy/ not clear. P”

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Posted 2 years ago

“Loved everything I ordered. Disappointed 1 item had a small scratch on it & very noticeable since it’s wood and personalized. Shipping was HORRIBLE! Would have given 5 stars except for scratch & shipping!”

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Posted 2 years ago

“Love the practicalness with a personalized gift.”

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Posted 2 years ago

“Hello, I loved the pillows however, I paid for 3 inserts and only got one.”

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Posted 2 years ago

“The personalized photo ornaments I ordered look terrible. They look like a homemade hodgepodge craft. I am extremely disappointed in them! I’m too embarrassed to give them as gifts! I had ordered them for three wedding gifts as well as a memorial to my siblings after my dad‘s passing this year. I have ordered items from Cultry before and have always been very pleased with them. This is this is embarrassing and I should be able to get my money back. I would’ve never spent money on the quality of these ornaments.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

Qualtry is rated 4.0 based on 2,026 reviews