Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,026 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter and son in law enjoyed their sarcasm trivets so much! Very handy and very nicely crafted!!! Thank you!”

Helpful Report

Posted 2 years ago

“Communication has been horrible. Still have not received all my orders and no response to my emails regarding my orders. I received some items late on Christmas Eve and still have no clue if i will receive the order I placed in November . I do love the items I received but good luck receiving .”

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Posted 2 years ago

We are sorry to hear that there were some concerns regarding your order. We will have our customer service team reach out to you so that we can assist you regarding the matter

Posted 2 years ago

“Very happy!”

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Posted 2 years ago

“Have bought several items from Qualtry and have loved every one of them!!”

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Posted 2 years ago

“This lantern was a great purchase. It was super cute, holds a large candle, and the price was great!”

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Posted 2 years ago

“I ordered several things for Christmas. Personalized gift bags, pillow covers, growlers (a huge hit with my sons), glasses and photo ornaments. I was happy with all but 1 item. One of the photo ornaments came out really dark and it’s hard to make out the picture. I would recommend Qualtry but if you order an ornament be careful about choosing a picture. Both the ornaments I ordered turned out darker than the original pictures. Like I said luckily only 1 was hard to see the picture.”

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Posted 2 years ago

“Horrible missing items from delivery, can not contact customer service poor printing quality!! Never again”

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Posted 2 years ago

Thank you for your feedback and we are sorry to hear about your experience. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“Wonderful Quality and excellent price. Especially appreciate the delivery on 12/23. Merry Christmas and Happy New Year to your staff and family.”

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Posted 2 years ago

“Qualtry never fails! Everything I ordered for Christmas 2022 came out great!!! I will definitely be ordering again!”

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Posted 2 years ago

“Ordered items Nov 28 didn’t receive till Dec 24, paid $30 for priority shipping.”

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Posted 2 years ago

Thank you for your feedback and we are sorry to hear about your experience. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“This last spoon I ordered is not of the same quality as the previous spoons I ordered. I am highly disappointed.”

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Posted 2 years ago

“Item looks really nice. Now our baby boy has his own placemat.”

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Posted 2 years ago

“I ordered two personalized aprons on December 2nd. The order was somehow overlooked. On December 19th, I contacted Qualtry Support since I had still not received my order. I texted with Kirvy Alcalde who went out of her way to help expedite my order so that I might get it before Christmas. I didn't hold out much hope, but as I was leaving to go to our Christmas Eve celebration, the mailman delivered my package. I want to acknowledge this excellent customer service by Kirvy Alcalde.”

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Posted 2 years ago

“Great quality products at a very fair price.”

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Posted 2 years ago

“This has been the worst experience I’ve ever had with Qualtry online order. I have placed the order on December 7, 2022. Just received it on December 24th at 5:45pm. After opening it up, all of my order is not in the package???? I still need the rest and f my order that I already paid you for…None of the 8 Leather Cases that I paid for were in the package.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some missing items from your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“This experience has not been good. Received my order, well only part of my order late on Christmas Eve. I submitted an inquiry to the support email asking about if/when the rest of my order with family Christmas gifts will be received. This experience has not been near as smooth or good as when I have ordered in years past. I really hope I’m able to get the remaining pieces of my order to give the gifts. I am missing the personalized tote bag, the cookie jar, and the 2 pillow inserts from my original order.”

Helpful Report

Posted 2 years ago

We are sorry to hear that there were some concerns regarding your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Working with Qualtry was easy. I had an issue and it was quickly resolved.”

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Posted 2 years ago

“It was a Christmas present for my husband of 36 years”

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Posted 2 years ago

“My biggest issue with them is lack of communication. I reached out twice regarding my order. They never responded.”

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Posted 2 years ago

“Very nice!”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,026 reviews