Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,257 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd October 2026

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service "online". I called the store previously and left a message, nobody called me back. Went online and I spoke to someone very knowledgeable. I am very happy with my purchase which was the Thule Outway hanging 2 bikes”

Helpful Report

Posted 5 years ago

“Placed order for parts that we’re not in stock at the Chicago store. Arrived in a couple of days!!!! The guys at the store were awesome even though they we’re very busy!!!! Thank You!!!!”

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Posted 5 years ago

“Products were easily found to match my vehicle. Ordered and shipped next business day! I had a question about my order and they responded quickly.”

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Posted 5 years ago

“I had an excellent purchasing experience with Rack Attack. They shipped my bicycle rack immediately after purchase and I received it within days. I definitely recommend them.”

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Posted 5 years ago

“Great rack, super fast delivery. 5 stars.”

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Posted 5 years ago

“These guys are amazing. They had what I need, the purchase online was seamless. Delivery was fast!”

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Posted 5 years ago

“Product was in stock and arrived on time!”

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Posted 5 years ago

“Alex helped me with this order over the phone. He was SUPER helpful and really went out of his way to see to it that this order shipped and was going to arrive the following day as I was heading to Mexico. He personally took the order to the UPS store for me. I'm just really grateful for what he did. This is the type of person I want helping my customers!”

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Posted 5 years ago

“Great selection of products, easy to order and reasonable prices. Would definitely order from them again.”

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Posted 5 years ago

“Item was in stock and shipped and arrived quickly. Was as described. Website is easy to use. Highly recommend.”

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Posted 5 years ago

“Hard to find in stock anywhere. Shipped and was to me in about 3 days. No complaints”

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Posted 5 years ago

“Perfect part. Just what so needed. Great service and very quick. Thanks!”

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Posted 5 years ago

“Rack arrived 3 days after order, perfectly prepared, very satisfied”

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Posted 5 years ago

“Purchased a hitch rack based on good online reviews. It was backordered, but Rack Attack made it clear when it would arrive. Shipped to my door at no cost. Overall a good experience.”

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Posted 5 years ago

“Great experience. Items shipped in just few hours after I did my order, and received the next day. I will certainly order again from them in the future.”

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Posted 5 years ago

“Perfect!! The rack is exactly what I wanted. Your service was perfect. Shipping was super fast. THANK YOU.”

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Posted 5 years ago

“Rack Attack is awesome! I was looking for clips for a Yakima roof rack. The ones I needed for my car were not available in my local area. I called them and they had only a few in stock in all of the US and Canada. They made sure the product was available, processed my transaction, and shipped them to me right away. They were extremely responsive!”

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Posted 5 years ago

“Rack Attacks customer support is great!! Completely satisfied 👍🏼 Roy in Detroit”

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Posted 5 years ago

Roy, we appreciate your kind words. And thank you for giving us the opportunity to fix things for you.

Posted 5 years ago

“2nd time I've purchased from them. Price was fair and product as advertised.”

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Posted 5 years ago

“Hi — I do have a subtle problem with the product and am considering a return. Could someone call me to discuss? Peter 617-759-8382”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,257 reviews