Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,257 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd October 2026

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my replacement keys for bicycle rack in 10 days. Thanks”

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Posted 5 years ago

“When there was an issue with the order a representative called us very shortly after we put in the order. The issue was resolved and we had our order delivered to us within a couple of days. Absolutely fabulous”

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Posted 5 years ago

“Helpful and great customer service with real human beings rather than automated support which just doesn't work for most questions!”

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Posted 5 years ago

“Prices are expensive but great advices, high quality products and user friendly website. Easy to find the right product for your car and your needs. Also fast and free shipping. Would definitely recommend.”

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Posted 5 years ago

“Easy order, and the rack came really fast. Excellent experience. TY”

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Posted 5 years ago

“Easy ordering & Fast shipping..”

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Posted 5 years ago

“They had the roof rack parts that I was looking for. Good price, quick shipping, very happy to do business with Rack Attack. I'll look to you guys the next time we're in the market for rack accessories.”

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Posted 5 years ago

“Quick turnaround. Fair prices.”

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Posted 5 years ago

“Great! Online live person chat was very helpful in finding me the correct roof rack and bike rack attachment for my 2017 Accord. All packages arrived promptly and intact, except for 1 plastic part that cracked during shipping (looks like). Contacted RA and they are following up with Thule to get me the replacement part.”

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Posted 5 years ago

“Everything fits. Thank you”

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Posted 5 years ago

“Rack Attack has been my go to for information and fast shipping for years. I've installed and reinstalled my bike rack on several cars over time and Rack Attack 's website is easy to use. Yakima's site not so much.”

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Posted 5 years ago

“Very good service and fast shipping, thank you”

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Posted 5 years ago

“Very good to work with. My purchase shipped quickly. The next day there was a problem when I was assembling my purchase. Not only did they respond quickly, but they contacted the manufacturer, as I had. The problem was quickly solved. I would definitely purchase from them again.”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“Missed a part got it next day”

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Posted 5 years ago

“Excellent service. Everything arrived on time as expected.”

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Posted 5 years ago

“Had what I needed. Processed and shipped it lightning fast. Arrived safe and sound a few days later. Will be back again.”

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Posted 5 years ago

“Great costumer service, fast delivery, very happy costumer”

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Posted 5 years ago

“I was very pleased with my interaction with this company. I ordered a bicycle rack online. There was a glitch with the system on the credit card so I received a call… It was great because I found out what I ordered wasn’t the best choice for my situation - I emailed photos of my electric bicycle and promptly received a call back suggesting would work perfectly for me - It arrived a few days later… It’s still in the box - I haven’t tried to use it yet but I was happy with my experience”

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Posted 5 years ago

“special order of Thule key cylinders delivered within 3 days of order - great service as usual”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,257 reviews