Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,248 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Received the rack parts in under a week. Outstanding”

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Posted 4 years ago

“Website was easy to use and product arrived quickly.”

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Posted 4 years ago

“Came in just as I ordered.”

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Posted 4 years ago

“VERY VERY GOOD”

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Posted 4 years ago

“Prompt reply to my initial questions. I received my order within 1 day of placing the order. A follow up question again was handled promptly. Overall excellent service!”

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Posted 4 years ago

“excellent fast shipping”

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Posted 4 years ago

“Just wow!!! Buying process, price matching, packaging, fast shipping, everything went super smooth! I highly recommend Rack Attack. It's not my first experience and definitely not the last. Now the Kuat Pivot is a very high-quality product. Nothing more to say about it... Buy it with confidence, and buy it at Rack Attack ;-)”

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Posted 4 years ago

“Ordering was straight forward, shipping was timely, and the video instructions were so helpful - don’t think I would have been as confident to install the rails and snow rack if I relied solely on the Thule paper instructions. Highly recommend Rack Attack.”

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Posted 4 years ago

“Superb service and advice. Competitive price. Super fast delivery. I will buy from them again.”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Rack Attack is enthusiastic about getting you the rack you need and want. I’m happy with the help given to get my roof to carry 2 bikes in Thule wheel-on racks. Very happy with my open-box purchase. VERY happy they had the special edition black Upride when no one else did.”

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Posted 4 years ago

“Great quality easy assembly worth the cost”

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Posted 4 years ago

“Excellent to deal very fast shipping for eastern Canada”

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Posted 4 years ago

“so helpful!!! they tell you everything. love this place and have already recommended to frineds”

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Posted 4 years ago

“Fast shipping and reasonable”

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Posted 4 years ago

“Ordered a THULE roof rack with clamps, cross arms and keyed locks as a Christmas gift on a Tuesday and received the product that Friday. Pretty impressive turn around time as I’m located ~275 km north of Toronto!!!! It was shipped via UPS - super fast delivery. It arrived exactly as indicated in an email. Extremely impressed with the THULE line up of products. I already have a Thule roof rack system for my own car. My kids see just how useful the roof rack is so they asked for a THULE system for their Christmas gift. It comes in handy, especially since we have a small Honda Fit. The roof rack triples the carrying capacity of this small but mighty vehicle.”

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Posted 4 years ago

“Fast delivery and well packaged. Also, I called for advice on product selection before purchase and found it very helpful.”

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Posted 4 years ago

“The purchase online was easy. Web site very clear. Processing and shipping was lightning fast and updates were emailed regularly. I won't open the package until Christmas but the packaging was excellent so I have no worries. I will definitely look to shop at Rack Attack again.”

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Posted 4 years ago

“All the info on the site was clear and accurate, it made buying my car-specific accessories very easy.”

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Posted 4 years ago

“The purchase was smooth and simple. Also, the shipping was faster than expected. We are very pleased. Getting the hitch receiver installed Tuesday and we will see how it works :)”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,248 reviews