Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,248 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th September 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very courteous and efficient staff. Helped to select the right rack.”

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Posted 4 years ago

“100% Satisfactory. Got what I needed when I needed it.”

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Posted 4 years ago

“Quick delivery, good tracking of the delivery. Would purchase from again.”

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Posted 4 years ago

“Best bike rack. Holds my nike in place. No movement. 5 stars.”

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Posted 4 years ago

“Easy to order, fast and efficient.”

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Posted 4 years ago

“I’m impressed, you guys been very efficient with my order. Thank you very much.”

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Posted 4 years ago

“Have to say, I have been purchasing a lot of things online recently, and customer service is impossible to come by. I called rack attack and told them I was having issues with fitment and wanted to ensure what I was ordering was correct. Rack attack helped me confirm I had the right products and even offered to go through the order process even though I already had it in my cart. Thank you again for your customer service!”

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Posted 4 years ago

“The parts I ordered were at a fair price and arrived quickly”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Next day shipping in Denver, solid offer of racks. Loving my new Thule ski rack.”

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Posted 4 years ago

“Fast shipping and the rack are easy to assembly. We haven't got a chance to use it and it looks good.”

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Posted 4 years ago

“Very easy to use web site, great inventory available, shipped right on time.”

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Posted 4 years ago

“very fast service.Maybe 2 days? Nice key chain too! Thank you”

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Posted 4 years ago

“Quick and easy five-star experience”

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Posted 4 years ago

“Great experience! Had to change shipping address, they reached out to me by phone and made the change. They didn’t miss a beat and I had my items a couple days later.”

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Posted 4 years ago

“I was pleased to find the Thule bike rack and Add On I wanted available from Rack Attack especially given the supply chain is presently under stress. I was even more pleased that the items arrived by courier at my door less than 24hrs later! Assembling the rack took a bit of time but this is due to subpar Thule assembly instructions. Thank goodness for videos online! The rack is well designed with quality materials.”

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Posted 4 years ago

“Great service, quick delivery and no surprise. Professional great experience”

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Posted 4 years ago

“I needed a very small part in a hurry! Rack Attack mailed it to me same-day and they were very friendly! LOVE THEM!”

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Posted 4 years ago

“Great work guys.”

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Posted 4 years ago

“The Warranty and Customer Service Departments went out of their way to help me when I damaged one of my towers in the car wash. I was able to get a replacement tower very quickly and was not charged for it as it was slightly used. Justin Cole is the best!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,248 reviews