Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,029 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great when I explained a missing part I needed for the Thule I had bought in 2017. They also worked with me to have it shipped to my home, which was wonderful. Thanks so much!”

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Posted 4 years ago

“Delivery was ahead of schedule and really appreciated the phone help from the folks at the store in Ottawa. Thumbs up!”

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Posted 4 years ago

“Easy purchase”

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Posted 4 years ago

“The online ordering process was straight forward and the ramp was delivered on time. It was difficult to find the Kuat ramp but Rack Attack had one in stock.”

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Posted 4 years ago

“Rack was back ordered for two months and they came through with parts from 3 different locations. Now showing all parts out of stock. Kept well informed and happy to be racked.”

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Posted 4 years ago

“Excellent service. Quick delivery. Packaged very well. All parts included.”

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Posted 4 years ago

“I had a challenge to retrofit the Thule rack i had on a 2014 Touareg to a 2021 Atlas Cross Sport. I had done a great deal of research to find the solution when i stumbled upon the Rack Attack website. They had a feature whereby they would do the research and come back with a solution. They did and did so quickly. I could have purchased the same components through Amazon. However, since the folks at RA took the time to research my question, they earned the business. My components arrived quickly and my new Atlas Cross Sport is spoting a new retrofitted Thule rack.”

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Posted 4 years ago

“Ordering was easy and shipping was fast! Will definitely do more business with Rack Attack in the future!”

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Posted 4 years ago

“Simple transaction, good inventory, speedy shipping… perfect”

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Posted 4 years ago

“Excellent, only problem was more related to ups than rack attack but was solved by rack attack very efficiently and quickly.”

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Posted 4 years ago

“Fabulous assistance with the sale and a great product.”

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Posted 4 years ago

“Friendly service. Sales people knew what they were talking about. Thank you. I love my Dometic CFX 75dz. Now I will be looking to purchase a slide and tilt for my truck”

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Posted 4 years ago

“Very helpful. Bent over backwards to help me out. Great products. Answered my install questions.”

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Posted 4 years ago

“Super helpful staff! Thank you”

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Posted 4 years ago

“I was impressed by the quick service and the call to clarify and adapt the order to my needs.”

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Posted 4 years ago

“RA was the only online shop that had a product in stock. Shipped the very next day. Awesome service.”

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Posted 4 years ago

“Response via email and phone were well above expectations. Good service and good product.”

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Posted 4 years ago

“Good service thanks very much.”

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Posted 4 years ago

“Solid Rack. Instructions could be a little clearer. If you're not mechanically inclined might be difficult to follow. Haven't had a chance to use as yet but hope that the tire clamps work with my fenders, we'll see. Would have preferred an actual hitch pin.”

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Posted 4 years ago

“Excellent response and timely shipment”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,029 reviews