Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the info on the site was clear and accurate, it made buying my car-specific accessories very easy.”

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Posted 4 years ago

“The purchase was smooth and simple. Also, the shipping was faster than expected. We are very pleased. Getting the hitch receiver installed Tuesday and we will see how it works :)”

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Posted 4 years ago

“Very courteous and efficient staff. Helped to select the right rack.”

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Posted 4 years ago

“100% Satisfactory. Got what I needed when I needed it.”

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Posted 4 years ago

“Quick delivery, good tracking of the delivery. Would purchase from again.”

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Posted 4 years ago

“Best bike rack. Holds my nike in place. No movement. 5 stars.”

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Posted 4 years ago

“Easy to order, fast and efficient.”

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Posted 4 years ago

“I’m impressed, you guys been very efficient with my order. Thank you very much.”

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Posted 4 years ago

“Have to say, I have been purchasing a lot of things online recently, and customer service is impossible to come by. I called rack attack and told them I was having issues with fitment and wanted to ensure what I was ordering was correct. Rack attack helped me confirm I had the right products and even offered to go through the order process even though I already had it in my cart. Thank you again for your customer service!”

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Posted 4 years ago

“The parts I ordered were at a fair price and arrived quickly”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Next day shipping in Denver, solid offer of racks. Loving my new Thule ski rack.”

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Posted 4 years ago

“Fast shipping and the rack are easy to assembly. We haven't got a chance to use it and it looks good.”

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Posted 4 years ago

“Very easy to use web site, great inventory available, shipped right on time.”

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Posted 4 years ago

“very fast service.Maybe 2 days? Nice key chain too! Thank you”

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Posted 4 years ago

“Quick and easy five-star experience”

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Posted 4 years ago

“Great experience! Had to change shipping address, they reached out to me by phone and made the change. They didn’t miss a beat and I had my items a couple days later.”

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Posted 4 years ago

“I was pleased to find the Thule bike rack and Add On I wanted available from Rack Attack especially given the supply chain is presently under stress. I was even more pleased that the items arrived by courier at my door less than 24hrs later! Assembling the rack took a bit of time but this is due to subpar Thule assembly instructions. Thank goodness for videos online! The rack is well designed with quality materials.”

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Posted 4 years ago

“Great service, quick delivery and no surprise. Professional great experience”

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Posted 4 years ago

“I needed a very small part in a hurry! Rack Attack mailed it to me same-day and they were very friendly! LOVE THEM!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews