Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,029 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and excellent service -- buy with confidence. Al”

Helpful Report

Posted 4 years ago

“My experience couldn't have been better. My salesperson, Will, was extremely knowledgeable and helpful. They also willingly matched a competitor price as their website suggests. Shipping was fast and everything was in perfect condition. Now the bad part... It turns out that my Yakima HD Skyrise tent was not compatible with my new Bronco Sport with the panoramic moonroof since too much support is removed from the roof. I contacted Will and he listened to my story and quickly processed a full refund of the Yakima towers and crossbars along with a prepaid return label. In my opinion Rack Attack's support and service is first rate, bar none. I recommend Rack Attack with no hesitation whatsoever.”

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Posted 4 years ago

“Great customer service. Very knowledgeable and honest about the projected delivery time for my back-ordered item.”

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Posted 4 years ago

“These folks were a pleasure to deal with on my purchase. They made recommendations that were sensible, not necessarily the most profitable. I will buy from the again.”

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Posted 4 years ago

“I made a mistake when I ordered this rack (I should have ordered the one that holds on a spare wheel). When I realized it, I was immediately told to return it for a refund, with return shipping included. I was very impressed with the service.”

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Posted 4 years ago

“They called to make sure it was I who made the order and shipping was ultra quick. Would recommend”

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Posted 4 years ago

“Received the perfect canoe rack for our VW Jetta Station Wagon. All pieces are there ready to assemble. It was lucky too because no one taped the box shut before they mailed it.”

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Posted 4 years ago

Hi Anna, Thank you for reaching out and I'm sorry to hear about your negative experience. It looks like the package is on the way to you and you should have received the tracking details when it was shipped. I'll make sure we send it again - please check your spam folder. We are unable to use UPS with PO Box addresses, so the package is on route via Canada Post. Please reach out to info@rackattack.com or call us at 1-888-301-1527 if you have any additional questions. Thank you for your patience and understanding. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Excellent 👌🏾I purchased 2 item… in 24hrs my package is arrived.. soon i will purchase again! Goodjob @rack attack👌🏾”

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Posted 4 years ago

“Ordering the correct group of kits for our vehicle was really intuitive, the rack kits shipped very quickly, and their YouTube channel also had a great tutorial to assemble the rack when Thule’s instructions don’t actually write out the steps!”

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Posted 4 years ago

“Came exactly when they said it would and we love it..best for E-Bikes”

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Posted 4 years ago

“Thanks for the great, speedy delivery of the parcel that came in great shape!”

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Posted 4 years ago

“Courteous, informed staff on the telephone, very helpful. Would buy again.”

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Posted 4 years ago

“Needed a Thule rack system. Rack Attack had what I needed in stock and shipped it within 1 day. Received it within 2 days of ordering. Couldn't be happier.”

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Posted 4 years ago

“Excellent customer service. Friendly and helpful. Highly recommend!”

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Posted 4 years ago

“Excellent and very very fast service. Would certainly recommend and order from them again.”

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Posted 4 years ago

“This company is outstanding. Quick delivery, quality product, competitive price. Love this Thule bike rack!!!”

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Posted 4 years ago

“Very fast processing and delivery of my order. The product that was delivered was as advertised and in perfect condition. I will definitely purchase from Rack Attack in the future.”

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Posted 4 years ago

“Freaky fast service!”

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Posted 4 years ago

“Seamless online service. everything in the box. Easy installation. Will definitely use Rack Attack again.”

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Posted 4 years ago

“easy to deal with, good instructions, good product”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,029 reviews