Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,905 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything worked as advertised.”

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Posted 4 years ago

“My order arrived surprisingly quickly. Thank you!”

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Posted 4 years ago

“fast and efficient service....”

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Posted 4 years ago

“Very good experience overall. Had the pads for my 2006 Prius Yakima rack, which the factory store did not. Easy to order, quick arrival. Shipping costs were high, in my opinion, but I would purchase from Rack Attack in the future.”

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Posted 4 years ago

“Key worked. Shipping was fast. Customer service was responsive”

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Posted 4 years ago

“Odered on monday at noon, delivered wednesday at noon ! Top efficiency !”

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Posted 4 years ago

“Super fast fulfillment”

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Posted 4 years ago

“Very painless. Fast shipping.”

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Posted 4 years ago

“Easy search. Great results. Best price ! Fast shipping. Great experience.”

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Posted 4 years ago

“Fantastic, Ordered my ski rack and it arrived 5 days later. installed on our new Outback and have used it twice already. Called customer support before I ordered to assure it would fit on the factory cross bars, spoke with someone right away and had the answer I was looking for. Thanks Much Rick Oregon USA”

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Posted 4 years ago

“Awesome service! Great shipping, great price, great customer service.”

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Posted 4 years ago

“Order was correct and arrived when promised.”

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Posted 4 years ago

“Awesome turnaround on a hard to find part!”

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Posted 4 years ago

“The guys were fantastic. I had a car that would only accept a "naked" rack, and they found an ideal solution. They also creatively worked through USPS failing to deliver my order. A+”

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Posted 4 years ago

“Good pricing and excellent customer service.”

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Posted 4 years ago

“I ordered one key but received two; much appreciated!”

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Posted 4 years ago

“My purchase was amazing from rack attack! I called to get assistance and was treated very kindly! My package arrived way sooner than I thought it would, and now that my item is installed I am ready for adventure! Highly recommend purchasing any rack needs from rack attack!”

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Posted 4 years ago

“Order was quick and eaasy”

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Posted 4 years ago

“Great website and experience ordering and shipping but..... I did use a corporate card and for some reason there was a problem, i did verify all the information on my card was correct. It took me 5 phone calls, leaving messages each time. I ended up calling the Portland office and after 3 days someone returned my call to give me a finally gave me another number is Colorado to call. after leaving two messages there and waiting another 2-3 days someone called to get another card. After spending so much time getting an order, i was surprised that they weren't too helpful in trying to keep them”

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Posted 4 years ago

Dear Kevin, Thank you so much for your valuable feedback. I apologize it took us so long to sort this out for you - due to increased demand during the holiday season, we might not be as quick as we'd like to be. No excuse however. Do reach out if there is anything else we can do for you. Enjoy your new rack system! Blaze, Rack Attack

Posted 4 years ago

“Quick service. No complaints”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,905 reviews