Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,905 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys are the best.”

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Posted 4 years ago

“Buying a bike and ski rack for our trailer hitch during the pandemic was looking difficult, but Rack Attack was awesome - good advice over the phone and email with respect to compatibility and very easy online ordering. The products were shipped and arrived very quickly. Fantastic experience!”

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Posted 4 years ago

“Great service, and insanely fast delivery!”

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Posted 4 years ago

“Delivered as promised! As advertised.”

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Posted 4 years ago

“Very helpful.”

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Posted 4 years ago

“Fast service and good product.”

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Posted 4 years ago

“They had exactly what I needed. An agent helped with a question I had in a very professional manner.”

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Posted 4 years ago

“Great product shipped super quick! 100% satisfied!”

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Posted 4 years ago

“The Rack came quickly but it's yet to be determined if its the correct rack or not. There are virtually no directions as to how to install the first clamps that attach to the roof of the car. I have the flush roof with a rubber strip down each side and it is certainly not intuitive how to install the part of my rack that contacts the roof. You Tube here I come”

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Posted 4 years ago

Hi John, Thank you for your feedback, and I am so sorry to hear the installation is not as clear as it should be. One of our Rack Experts left a voice message for you to see if there is anything we can do to help. Give us a call back, so we can walk you through it. Best regards, Blaze, Rack Attack

Posted 4 years ago

“Easy to install and order”

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Posted 4 years ago

“Amazingly easy to use website, shipping was super fast!”

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Posted 4 years ago

“Everything worked out just great!”

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Posted 4 years ago

“Order was filled and shipped promptly, and once the carrier finally got it here, it was as ordered😁”

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Posted 4 years ago

“Order was accurate and timely.”

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Posted 4 years ago

“Reliable, honest and professional”

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Posted 4 years ago

“great service and timely. I'll use rack attack again if my local store doesn't stock an item Doug”

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Posted 4 years ago

“great experience. Items showed up super fast, as advertised.”

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Posted 4 years ago

“10/10 for shipping, arrived within the week I ordered and way before Christmas”

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Posted 4 years ago

“Awesome price and came way quicker than expected! Very satisfied - will definitely recommend to friends!”

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Posted 4 years ago

“Easy to order and fast shipping.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,905 reviews