Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,857 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 30th July 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack Attack was easy to work with and have a great selection. The only negative was their ability to advisee on the best bike rack for MY car. The one I bought needed a hitch and my car scrapes bottom with them on. I should have been warned about the appropriateness of the rack for my specific car model so I could have made a better choice.”

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Posted 1 year ago

“Great service. Informative staff. Quality installation. Enjoying the new gear!”

Rack Attack 5 star review on 14th September 2023

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Posted 1 year ago

“Super helpful and always easy to deal with. Very knowledgeable and always willing to go the extra mile. Thank you all.”

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Posted 1 year ago

“Rack Attack is a terrific place. Wide selection, and most importantly, friendly and helpful staff.”

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Posted 1 year ago

“The team at Rack Attack was super helpful. I would recommend anyone in the market for any type of car attachment check this place out. Camping, bikes, kayaks, luggage, etc…”

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Posted 1 year ago

“Quality products and good service”

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Posted 1 year ago

“Had the Thule part I needed to finish installing crossbar rack onto a relatively new car with low profile rails. It fit perfectly with very little fuss, easy access to carry my bikes and lumber for furniture projects. Very happy with my equipment!”

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Posted 1 year ago

“Sam is knowledgeable, helpful, an excellent problem solver and has great customer service skills”

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Posted 1 year ago

“I was looking for a bike rack for my E bike. The bike rack that was sold to me does not work well with my Aventon E bike. I wanted to exchange it for a different rack, but he said the exchange period Had surpassed. The rack will work for one bike, but it does not work for 2E bikes.”

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Posted 1 year ago

“Rack Attack has always been my go-to shop for carrying bikes on my car!!! I depend on them for great advice and first rate service. They even found a way to put a hitch rack on my Mini Cooper. These people are the best!”

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Posted 1 year ago

“Excellent service, installed my rack system quickly, held up great driving across the USA with two surfboards. Made my escape from California complete.”

Rack Attack 5 star review on 13th September 2023

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Posted 1 year ago

“Great staff good products”

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Posted 1 year ago

“These guys and gals are experts and the service level is first class.”

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Posted 1 year ago

“Great customer service! Always help me out”

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Posted 1 year ago

“Great service! And expert knowledge”

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Posted 1 year ago

“Best customer service. !!!!!”

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Posted 1 year ago

“Good service. Good staff,”

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Posted 1 year ago

“Engaged, helpful staff with quick service. I would give 5* but they installed one of my roof bars backward. Easy enough fro my friend to turn around once we figured out what the problem was. Would definitely use them again”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“The manager/employees in Rack Attack are very helpful. I had a 20-year old roof basket that I wanted to mount on my Ford Bronco Sport. The helped me to identify the right ones. When I got hung up trying to install them I went back to the store and they got me back on track. Then, when crossbars and basket installlation was complete I again went back to the store and they inspected my installation to make sure it was properly done. These are good people and you can trust them to help you with your accessory goals.”

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Posted 1 year ago

Rack Attack is rated 4.8 based on 4,857 reviews