Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Showed up quickly and works perfectly!”

Helpful Report

(Online Store) - Posted 1 year ago

“Best transaction ever I bought à Kuat bed rack and crossbars for my roof tent. Service was the best I had with online shopping and shipping way too fast!!! Thanks to all Rack Attack team for the experience”

Rack Attack 5 star review on 9th November 2024

Helpful Report

(Online Store) - Posted 2 years ago

“The shopping experience was very simple. The original bike rack I wanted was out of stock, but I was able to easily change to another rack in stock, that was shipped to my home. Installation was pretty straight forward.”

Rack Attack 5 star review on 5th November 2024

Helpful Report

(Online Store) - Posted 2 years ago

“I received EXCELLENT customer service at Rack Attack in Austin. Jay educated us on kayak racks that helped in our decision making. Highly recommend.”

Helpful Report

Posted 2 years ago

“Rack Attack Chicago: Worth the Drive! These guys deserve more than five stars! I drove two hours to get to Rack Attack Chicago, and it was worth every mile. From the moment I walked in, they were focused on helping me find the perfect rack for my needs. What I loved: Expert Advice: They took the time to understand how I planned to use the rack and recommended the best options for my vehicle. No pressure, just honest advice. One-Stop Shop: They installed the rack the same day, saving me another trip. Thorough Explanation: The team walked me through every detail of the rack, how to use it, and how to care for it. I felt confident and informed when I left. Top-Notch Installation: The rack looks fantastic on my truck! The installation is clean and professional. It's obvious they take pride in their work. Excellent Customer Service: Everyone was friendly, patient, and genuinely helpful. They made the whole experience a pleasure. Bottom Line: If you're looking for a roof rack, bike rack, or any other kind of cargo carrier, Rack Attack Chicago is the place to go. They're knowledgeable, professional, and dedicated to customer satisfaction. I'm thrilled with my new rack and wouldn't hesitate to recommend them to anyone!”

Helpful Report

Posted 2 years ago

“In store staff were very helpful and were knowledgeable in the products I had questions about. Online shopping was easy and delivery was fast with everything in stock.”

Helpful Report

(Online Store) - Posted 2 years ago

“Incredibly fast shipping of my Kuat Piston SR and matched the manufacturer price! Couldn’t be happier, thank you so much.”

Helpful Report

(Online Store) - Posted 2 years ago

“We were traveling from Utah to California and hit high winds that took our Kayaks off and broke our rack. Called spoke with Ed and he said they could probably get us fixed. Stopped by and sure enough Ed was true to his word, and very affordable for everything that they had to do. I am so pleased with the service and price.”

Helpful Report

Posted 2 years ago

“Rack Attack representative Brynn was extremely helpful with purchasing the end caps for my crossbars which I purchased there years ago. Would highly recommend this store.”

Helpful Report

(Online Store) - Posted 2 years ago

“Awesome! RA had what other shops didn’t…Thanks-KUAT keys are hard to come by! Don’t lose em!”

Helpful Report

(Online Store) - Posted 2 years ago

“Been using rackattack for 11 years. They've never let me down, and the customer service always impresses me”

Helpful Report

(Online Store) - Posted 2 years ago

“Located the item I wanted through a google search; Rack Attack had the item in stock and the best price after signing up for their free membership program. The item was ordered and delivered within 3 days! Super fast and highly recommended”

Rack Attack 5 star review on 21st October 2024

Helpful Report

(Online Store) - Posted 2 years ago

“The two items I have ordered seem to be in good working order , and I appreciate how fast you process and ship your orders . I don't have a pic just yet because I am in the middle of laying carpet down in my tent .”

Helpful Report

(Online Store) - Posted 2 years ago

“Great customer service. I went in to look for a key replacement on my bike rack. Rack Attack went above and beyond, the person couldn’t find a key for my rack, but he drilled out the old lock and put a new one in and gave me a new set of keys. Thank you!”

Helpful Report

Posted 2 years ago

“Look no further for the experts in all your rack needs. These guys are extremely knowledgeable of the many rack options for an enormous variety of needs. They'll get you all set with helping you choose the best options for your specific needs and then get you all set with a speedy and professional installation. You can heavily rely on them for each! They were phenomenal in dialing in and installing exactly what was best for me!”

Helpful Report

Posted 2 years ago

“Thanks RackAttack team for the excellent customer service. You had initially delivered a wrong item but immediately corrected the situation and sent me the right item. Fantastic.”

Helpful Report

(Online Store) - Posted 2 years ago

“Just great”

Helpful Report

(Online Store) - Posted 2 years ago

“I had ordered yakima towers and the round bar adapters but only received the towers. I'm guessing they didn't have the adapters.. The order receipt reflected both but the final invoice and payment only reflected the towers. It was fast delivery but had to get the adapters from another store locally to make the rack usable.”

Helpful Report

(Online Store) - Posted 2 years ago

Good morning, We are terribly sorry about this! For some reason, the order only contained the Tracktowers when it came into our system. I'll reach out to you shortly so we can help[ resolve this issue. Thanks, Matt

Posted 2 years ago

“Fast Shipping.”

Helpful Report

(Online Store) - Posted 2 years ago

“We had some issues where the car top carrier caused water to come into the car. But guys tried ever possible way to fix which didn't help. In end they made it possible with another company. Thanks”

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.7 based on 5,276 reviews