Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience. Everything worked as advertised.”

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Posted 1 year ago

“Was looking all over for something like this, and then found it here on Rack Attack. EXACTLY what I needed to keep my axe and shovel in place and secure without the worry of somebody taking off with it. The design is amazing, great functionality and easy to release and grab the tool of choice. Really happy with this product.”

Rack Attack 5 star review on 22nd March 2024

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Posted 1 year ago

“I was originally sent a bar that was too long for my specific car and the whole roof rack situation has been a big headache. If you have a newer car, call the rack company directly to ensure everything you get is going to work. Customer service has been very helpful though and I now have what I need and finally have a rack on my roof.”

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Posted 1 year ago

Chloe, We are sorry to hear your product didn't work on your vehicle. We usually check that it will fit, but you did not include your vehicle information, so we would not be able to do that on your order. We would also love to provide you a free return shipping label, to save you from driving to a store. I will contact you directly, via email. Thanks, Matt Rack Attack

Posted 1 year ago

“Great service , they aim to please ! I highly recommend them . Regards”

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Posted 1 year ago

“Very sturdy well made rack. Easy to install and take down.”

Rack Attack 5 star review on 19th March 2024

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Posted 1 year ago

“The customer service rep was helpful, answering each one of our questions and helping set up our order quickly and efficiently. The order was shipped and received within a few days. Great job and thank you!”

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Posted 1 year ago

“Great experience with finding the right rack for our car and support with installation”

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Posted 1 year ago

“I am very happy with my Kuat Sherpa bike rack and was pleased with all of my contacts with Rack Attack. I was able to assemble the rack and attach to my car by following the youtube video that had been posted by Rack Attack : https://www.youtube.com/watch?v=fHdx8E0XPFU This is a very complete and comprehensive video. Great job Rack Attack!”

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Posted 1 year ago

“Always a pleasure to shop at your store. Works great with are jeep wrangler.”

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Posted 1 year ago

“Awesome product and service! Just what I needed….”

Rack Attack 5 star review on 14th March 2024

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Posted 1 year ago

“Quick and easy to fit my vehicle for the racks. Shipped quickly. It was easy to install.”

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Posted 1 year ago

“Excellent customer service! The individual who attended us was very professional and demostrated great knowledge of the product we purchased.”

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Posted 1 year ago

“Great customer service!”

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Posted 1 year ago

“I was pleased to find the Thule Upride from Rack Attack for less than any other dealer and they offered free shipping! What else could you ask for? They shipped the product extremely quickly. Thanks for a great purchase experience.”

Rack Attack 5 star review on 12th March 2024

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Posted 1 year ago

“Shipping was incredibly fast. The bicycle rack arrived the day after I placed my order and the box/contents were all in great condition. I would do business again with them in a heartbeat.”

Rack Attack 5 star review on 11th March 2024

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Posted 1 year ago

“I bought the Thule SnowPack 6 to fit on my Mercedes Crossbars. The rack arrived two days before I needed it for a ski week with out of town friends. Much better selection, information, and pricing than the Thule site.”

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Posted 1 year ago

“Awesome service. delivery was fast and instructions were very easy to follow . The youtube video from rack attack was very easy to follow, also installation fit great the first time.”

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Posted 1 year ago

“Great experience with Rack Attack! I ordered foot pack for a Thule set up based on info I found online. I had it in hand in 2 days. Unfortunately my research proved incorrect and the folks at Rack Attack immediately sent me a return label and helped me figure out the correct component. Very happy with their service.”

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Posted 1 year ago

“We bought the Yakima Skyline roof rack for our car. The shipping was timely and ordering was easy. Our biggest challenge was figuring out what we wanted. We look forward to our summer adventures and our car looks fantastic.”

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Posted 1 year ago

“The Rack Attack team was exceptional and totally professional. They were on top of helping with our special needs to accommodate our long marathon racing conoes! Superior in every way. Peter Heed”

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Posted 1 year ago

Rack Attack is rated 4.7 based on 4,990 reviews