Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,772 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,772 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 19th May 2025

Luis G

Rack Attack 5 star review on 1st May 2025

Rod C

Rack Attack 5 star review on 20th April 2025

David K

474

Anonymous

Anonymous // 01/01/2019

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“Quality products and good service”

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Posted 1 year ago

“Had the Thule part I needed to finish installing crossbar rack onto a relatively new car with low profile rails. It fit perfectly with very little fuss, easy access to carry my bikes and lumber for furniture projects. Very happy with my equipment!”

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Posted 1 year ago

“Sam is knowledgeable, helpful, an excellent problem solver and has great customer service skills”

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Posted 1 year ago

“I was looking for a bike rack for my E bike. The bike rack that was sold to me does not work well with my Aventon E bike. I wanted to exchange it for a different rack, but he said the exchange period Had surpassed. The rack will work for one bike, but it does not work for 2E bikes.”

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Posted 1 year ago

“Rack Attack has always been my go-to shop for carrying bikes on my car!!! I depend on them for great advice and first rate service. They even found a way to put a hitch rack on my Mini Cooper. These people are the best!”

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Posted 1 year ago

“Excellent service, installed my rack system quickly, held up great driving across the USA with two surfboards. Made my escape from California complete.”

Rack Attack 5 star review on 13th September 2023

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Posted 1 year ago

“Great staff good products”

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Posted 1 year ago

“These guys and gals are experts and the service level is first class.”

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Posted 1 year ago

“Great customer service! Always help me out”

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Posted 1 year ago

“Great service! And expert knowledge”

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Posted 1 year ago

“Best customer service. !!!!!”

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Posted 1 year ago

“Good service. Good staff,”

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Posted 1 year ago

“Engaged, helpful staff with quick service. I would give 5* but they installed one of my roof bars backward. Easy enough fro my friend to turn around once we figured out what the problem was. Would definitely use them again”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“The manager/employees in Rack Attack are very helpful. I had a 20-year old roof basket that I wanted to mount on my Ford Bronco Sport. The helped me to identify the right ones. When I got hung up trying to install them I went back to the store and they got me back on track. Then, when crossbars and basket installlation was complete I again went back to the store and they inspected my installation to make sure it was properly done. These are good people and you can trust them to help you with your accessory goals.”

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Posted 1 year ago

“Exceptional Service and Expertise at Rack Attack I recently purchased an iKamper rooftop tent from Rack Attack, and I couldn't be happier with my entire experience. Not only did they provide top-notch customer service, but they also went above and beyond to help me install it on my Ford Bronco and provided a comprehensive explanation on how to use it.”

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Posted 1 year ago

“Rack Attack Framingham have installed all of my roof racks and accessories. I’ve purchased Thule roof rack, 2 bike racks, had them install my hitch, and purchased my kayak rack there. I will never go anywhere else. I’m completely satisfied with the quality of their work ever time! I highly recommend!”

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Posted 1 year ago

“Great service. Excellent product knowledge. Ended up with a great product that I am happy with. :)”

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Posted 1 year ago

“Rack Attack Coquitlam is a terrific place to get racks and carriers. We have outfitted several cars and trucks with, bike racks, kayak racks etc. The staff is first rate. Highly recommend them.”

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Posted 1 year ago

“I had my platform and corner brackets in the bush last week on a hunt. Solid gear! Looks great too.”

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Posted 1 year ago

Rack Attack is rated 4.8 based on 4,772 reviews