Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,771 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 1st May 2025

469

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, knowledgeable people. I had a lot of questions about roofrack installation and was in doubts but Rack Attack crew answered them all and showed me how it works. I'm very happy. Thank you”

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Posted 1 year ago

“Amazing company that is quick to respond to questions and provides great customer service! :)”

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Posted 1 year ago

“Been almost a month and still haven’t gotten my product. Arrival date keeps getting pushed back. They send me this email to rate the product I never got. Horrible Update: I got my product…1 month later. I do have to say, Matt was on it and kept in contact. Refunded my shipping cost. It was nice to have someone that checked on it without me having to. Overall, good company. I wouldn’t buy from them if shipping to Hawaii though. Slowest shipping I ever had”

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Posted 1 year ago

Good morning, We are sorry to hear about this delay with your package. I will look into this and contact you via email asap! Thanks, Matt Rack Attack

Posted 1 year ago

“I have purchased many items from Rack Attack in Cary, NC, including a Dometic cooler, Maxtrax, Decked system, and more. Gregg and his team have been amazing at helping me find solutions to help me accomplish camping in comfort, with the peace of mind of knowing that I have quality products that bring my outdoor playtime to the next level. I highly recommend Rack Attack to anyone who is looking for options for carrying a bike, kayak, or who wants to bring their camping/overlanding experience to the next level. Gregg and his team are knowledgeable, helpful, and passionate about helping their customers get the most out of their outdoor adventures.”

Rack Attack 5 star review on 15th September 2023

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Posted 1 year ago

“I bought a roof box and a bicycle rack from Rack Attack. They are the highest level of professionalism available.”

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Posted 1 year ago

“Great chair. Great customer service.”

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Posted 1 year ago

“No mounting hardware arrived with my order. So it's pretty much useless..”

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Posted 1 year ago

Hi Dusty, We are very sorry to hear that your kit came with no hardware it in, but we are happy to help get this resolved for you. I will reach out to you via email right away to find out more and get this taken care of for you. Thanks, Matt Rack Attack

Posted 1 year ago

“I was very pleased with the customer service received.”

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Posted 1 year ago

“Very knowledgeable staff and an incredible selection! Very pleased with my purchases.”

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Posted 1 year ago

“Good products, good service.”

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Posted 1 year ago

“Absolutely the best racks ever! I bought my Yakima racks here and bed cover. I get compliments all the time on my truck racks. I recommend this company if you're looking for quality and great service.”

Rack Attack 5 star review on 14th September 2023

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Posted 1 year ago

“I have been a customer of RackAttack since 2004. My last purchase from them was disappointing. I purchased the Yakima mounting nodes for my Q-towers only to find that when the towers weren't mounted the cover caps for the nodes did not fit securely. I decided to go with the Yakima Landing Pad mounts. I was then charged for the mounting of the original nodes and then charged again for the mounting of the Land Pad mounts. I don't think I should have been charged for the mounting of the first Q-Tower mounting nodes.”

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Posted 1 year ago

“They were excellent . They helped me obtain the right equipment for my car to transport my bikes. They were friendly and professional.”

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Posted 1 year ago

“My salesperson was Very helpful and knowledgeable. I would highly recommend.”

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Posted 1 year ago

“Rack Attack was easy to work with and have a great selection. The only negative was their ability to advisee on the best bike rack for MY car. The one I bought needed a hitch and my car scrapes bottom with them on. I should have been warned about the appropriateness of the rack for my specific car model so I could have made a better choice.”

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Posted 1 year ago

“Great service. Informative staff. Quality installation. Enjoying the new gear!”

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Posted 1 year ago

“Super helpful and always easy to deal with. Very knowledgeable and always willing to go the extra mile. Thank you all.”

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Posted 1 year ago

“Rack Attack is a terrific place. Wide selection, and most importantly, friendly and helpful staff.”

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Posted 1 year ago

“The team at Rack Attack was super helpful. I would recommend anyone in the market for any type of car attachment check this place out. Camping, bikes, kayaks, luggage, etc…”

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Posted 1 year ago

“Quality products and good service”

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Posted 1 year ago

Rack Attack is rated 4.8 based on 4,771 reviews