Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,857 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 30th July 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional Service and Expertise at Rack Attack I recently purchased an iKamper rooftop tent from Rack Attack, and I couldn't be happier with my entire experience. Not only did they provide top-notch customer service, but they also went above and beyond to help me install it on my Ford Bronco and provided a comprehensive explanation on how to use it.”

Rack Attack 5 star review on 13th September 2023

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Posted 1 year ago

“Rack Attack Framingham have installed all of my roof racks and accessories. I’ve purchased Thule roof rack, 2 bike racks, had them install my hitch, and purchased my kayak rack there. I will never go anywhere else. I’m completely satisfied with the quality of their work ever time! I highly recommend!”

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Posted 1 year ago

“Great service. Excellent product knowledge. Ended up with a great product that I am happy with. :)”

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Posted 1 year ago

“Rack Attack Coquitlam is a terrific place to get racks and carriers. We have outfitted several cars and trucks with, bike racks, kayak racks etc. The staff is first rate. Highly recommend them.”

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Posted 1 year ago

“I had my platform and corner brackets in the bush last week on a hunt. Solid gear! Looks great too.”

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Posted 1 year ago

“The team surprised me with their in depth product knowledge. They came across as more interested in answering my questions than in pushing product on to me. They helped me find the right solution to my needs and were priced great. A good team to work with.”

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Posted 1 year ago

“Very helpful, patient and friendly. I got exactly what I was looking for.”

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Posted 1 year ago

“Help to work fast”

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Posted 1 year ago

“Staff always helpful in every way. Products of excellent quality.”

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Posted 1 year ago

“Always helpful and knowledgeable.”

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Posted 1 year ago

“When I could not find a Yakima Sight Clip 20 anywhere, I found it on Rack Attacks website - and they had fantastic customer service, went over and beyond - these are super knowledgeable people, friendly, helpful, efficient, really great to work with!”

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Posted 1 year ago

“I can't write a review yet because my shipment has not arrived after 13 days, as soon as I receive it I will make sure to revisit my rating.”

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Posted 1 year ago

Adam, We are sorry to hear about this delay with your order. I do see it was initially scanned by UPS on 9/5, so it should be to you by now. I have contacted our rep at UPS to get to the bottom of this. I will be reaching out to you via email so we can get this sorted. Thanks, Matt Rack Attack

Posted 1 year ago

“Excellent! I ordered an incorrect system and customer service helped me rectify my error. I don't buy roof racks frequently but will go no other place in the future.”

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Posted 1 year ago

“Loving the system! Great mounts for Mountain bikes, and the cage fits the kids gt’s and has hammer drills and chain saws strapped in it so far.”

Rack Attack 5 star review on 12th September 2023

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Posted 1 year ago

“I have ordered from Rack Attack twice, first buying parts for my bike rack, and then buying a roof rack for a new car. Both experiences were very good. Helpful website and staff, quick delivery and perfect fit.”

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Posted 1 year ago

“Great service and fast shipping!”

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Posted 1 year ago

“Prouct was as expected and delivered in a reasonable time frame. thanks”

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Posted 1 year ago

“I think you help people very well. In the future I will hope to buy things again. Thank you again Nick.”

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Posted 1 year ago

“My initial order there was a strap missing, but the customer service portal was easy to use, and I received my missing strap, priority post within 2 days of notifying them. Very satisfied with the end result. Thanks to Matt for the great customer service.”

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Posted 1 year ago

“The purchasing process was simple enough. Since I was using crossbars that I already owned, to fit on my EV6, I got a prompt question from RA that there may be an issue with using 53CM crossbars rather than 50CM, but I assured them that I thought it would work out, and they processed my order. It all worked fine.”

Rack Attack 5 star review on 11th September 2023

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Posted 1 year ago

Rack Attack is rated 4.8 based on 4,857 reviews