Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,036 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,036 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best experience that I have ever had with an online retailer - and delivered in 2 days. I seldom respond to review requests and almost never rate 5 stars but you guys earned it. We have also had great experience in the past purchasing items at the Kelowna location. We bought a hatch mount bike rack that really didn't work on our vehicle and we decided to go with a hitch and hitch rack. They credited us back for the hatch mount and we purchased a hitch system that was a better option for us. That's why we keep coming back.”

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Posted 5 years ago

“They did not have the key I needed in stock and went through all options promptly and proffessionally. Excellent customer service.”

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Posted 5 years ago

“Installed easily & safety”

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Posted 5 years ago

“Parts came quick and were quickly installed on my car.”

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Posted 5 years ago

“Rack Attack was VERY helpful, I received my purchase 2 days after ordering.”

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Posted 5 years ago

“Really easy purchase. It arrived 2 days after ordering. Fantastic company to do business with.”

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Posted 5 years ago

“Very good experience with the store and the service online!”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“They do what they say, and say what they do. This is much appreciated”

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Posted 5 years ago

“Incredibly responsive communication and excellent customer service.”

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Posted 5 years ago

“You guys are the best!! I'm doing a custom installation on my Scion Xb 2015 Using Ditch brackets and the Denver store guys and Pasadena knew exactly what I needed to buy. Doing a custom install is not easy to find what ya need on Rahino Rack website, but your guys knew everything. The best. Thank you. Not to mention, I received a better price going through you guys especially when installation of a 3 Bar setup.”

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Posted 5 years ago

“Service was excellent”

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Posted 5 years ago

“Pleasant shopping experience on line and I received my items sooner than expected!”

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Posted 5 years ago

“Good service and fast delivery👍”

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Posted 5 years ago

“Purchase was fast and easy, the only unsatisfying part of the Whole process was the delivery, I pay extra $20.00 for a 3 day delivery and it took 6 days. Other than that everything was excellent.”

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Posted 5 years ago

“Very easy transaction and fast shipping!”

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Posted 5 years ago

“I've ordered from Rack Attack multiple times and have never been disappointed! They have great customer service, fast/free delivery and only carry the highest quality products!!!”

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Posted 5 years ago

“Great experience all around. Made a purchase which I ended up needing to return and the process was quick, easy, and hassle free.”

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Posted 5 years ago

“While by mistake I was shipped an item not compatible with my car model, the oversight was quickly dealt with by sending a new item at the same time providing a return label for the unused item. Furthermore I appreciated the follow ups to ensure that as a customer I was fully satisfied. Good job and excellent customer service.”

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Posted 5 years ago

“They were the only ones who the product in stock, actually confirmed it was going to be the right purchase and also shipped. I am very happy with Rack Attack customer service and their expedience with my order.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,036 reviews