Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would rate six stars if I could.”

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Posted 4 years ago

“Fast delivery and a perfect fit…I had watched a You tube video so installation went smoothly”

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Posted 4 years ago

“Awesome customer service. I am very impressed with your company!”

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Posted 4 years ago

“Good Service 👍🏻”

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Posted 4 years ago

“Shipping and order processing was very fast. Great company to deal with.”

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Posted 4 years ago

“Great rack, easy to set up and very quiet. Amazing delivery. Only issue is that the locking mechanism is a bit short to get through wheel and frame.”

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Posted 4 years ago

“Order got mixed up and the wrong kit was sent. However the error was found and made right by customer service without me doing anything. Great support”

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Posted 4 years ago

“They were very helpful. My rack was delivered quickly.”

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Posted 4 years ago

“Rack Attack is an excellent source period…it’s why I have been a long time customer and won’t hesitate to recommend them!”

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Posted 4 years ago

“I was very pleased by my purchase and the service I got.”

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Posted 4 years ago

“It’s kinda confusing needing several kits for your car rack But it was perfect All the right parts, excellent fit and no issues. And delivery was fast”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Rack Attack provides excellent customer service! Staff are very knowledgeable and helped me make an informed decision. Orders are shipped shortly after being placed. I ordered a bike rack from the Vaughan store late Monday and it was delivered on Wednesday. Very happy with the product ~ it's everything they said it would be.”

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Posted 4 years ago

“Very genuine and perfect guidance according to your vehicle. Timely and hassle free delivery of the products. Very satisfied and high recommend”

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Posted 4 years ago

“Everything worked as expected, easy to order, fast delivery”

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Posted 4 years ago

“Super fast and efficient shipping! Will definitely continue shopping with Rack Attack! Pleased with my purchase!”

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Posted 4 years ago

“have not tried them yet”

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Posted 4 years ago

“The service and communication from Rack Attack was great, great.”

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Posted 4 years ago

“works well”

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Posted 4 years ago

“This was my second purchase from Rack Attack. The Thule product I ordered arrived severely damaged. Rack Attack handled the return seamlessly and shipped out a new rack immediately. The customer service exceeded all my expectations. I will 100% order from Rack Attack again. Bart S.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,887 reviews