Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The kit came in with 2 missing caps for the bars. Contacted customer service and was told those will be shipped out asap. It's been a week and no tracking number, nothing.”

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Posted 5 years ago

Hi Nikolai, Apologies for the delay. The replacement parts were shipped to you today via Next Day service. Please reach out if there is anything else we can do. Blaze, Rack Attack

Posted 5 years ago

“Very good product, very good shopping experience, fast delivery, perfect, Thule products are easy and fast to install”

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Posted 5 years ago

“Awesome company and fantastic support.”

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Posted 5 years ago

“Great service and fast shipping.”

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Posted 5 years ago

“Excellent advice, delivery time, directions, and service in the purchase and installation of our new Thule bike rack!”

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Posted 5 years ago

“The team was super helpful when I reached out prior to purchasing my Thule rack. They were able to verify that the product would fit my car. The rack itself was an easy installation and great quality.”

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Posted 5 years ago

“Great Service!”

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Posted 5 years ago

“Fast shipping and showed excellent attention to clients needs. The product is easy to assemble. Easy to mount and dismount bikes. Overall vey satisfied with product and service.”

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Posted 5 years ago

“Great products. Great support. It’s nice to have that peace of mind when carrying a 17’ boat on your car.”

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Posted 5 years ago

“Everyone in the DFW area was out of the Yakima Towers I needed. Rack Attack had them and shipped them, and they were installed 2 das befoe going in vacation. Any later nd we'd have had to cancel or plans. Good job!”

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Posted 5 years ago

“This was a hard to find item (Ramp for Kuat 2.0 bike rack). I was very happy to receive. It shipped immediately, arrived in good order. I would definitely buy again from Rack Attack”

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Posted 5 years ago

“Everything was easy and my Q7 looks great with the new crossbars. Thanks, Rack Attack!”

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Posted 5 years ago

“4 stars. I didn't like that I waited so long for my order. Limited in stock in stores bothered me on your website when I was unable to get it online.”

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Posted 5 years ago

“So pleased you had the Compass available, and great customer service.....”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Where I reside there is no rack attack, so when I called the rack attack in Toronto/ Mississauga they had exactly what I wanted and within a couple days I was installing it. We need a rack attack in the Maritimes :)”

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Posted 5 years ago

“Prompt and expeditious from beginning to end. That is with regular shipping which was way over priced. Paid almost as much for product as I was charged for shipping.”

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Posted 5 years ago

“easy transaction, quick ship, pleased with bike rack”

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Posted 5 years ago

“Product was delivered next day—super-quick! Rack is great, as advertised—perfect for my needs! Thanks for the wonderful service!”

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Posted 5 years ago

“excellent.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews