Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,276 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,276 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so.. ordered 3 items - all listed as available and in stock on the web at the time of order. The Next day or so - told only 2 of the three items were available and in stock and would ship to me - then the the following day or so - told only one of the three items were available and in stock and the other two were back ordered and not sure when they would be available. So for this review, you guys assess the honesty of it all.”

Helpful Report

Posted 5 years ago

Hi Steve, We appreciate your feedback and please accept my apologies. We dropped the ball with the inventory count and I'm sorry you got caught on the receiving end of our error. Please reach out to me at bjames@rackattack.com if there is anything else we can do. Best regards, Blaze, Rack Attack

Posted 5 years ago

“The shipping cost on my small order was almost the cost of the item itself but I paid it to get it done. When the item finally arrived the post office wouldn't deliver it without my paying the shipping cost AGAIN. Apparently it had been packaged wrong. I refused it. When I called to get this resolved I was told I'd have to call the store that the online site had ordered it from, etc. etc. What a waste of my time. Eventually I convinced the guy to just refund my $$.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are terribly sorry for not providing better customer service. If there is anything else we can do, please reach out to me at bjames@rackattack.com.

Posted 5 years ago

“Product arrived quickly :) unfortunately, the main item is a complete miss.”

Helpful Report

Posted 5 years ago

Hi Kary, A big thank you for bringing this to our attention. I have asked one of our Rack Experts to call you after the holidays, so we can find a solution for you. Apologies for the inconveninece and happy holidays! Best, Blaze, Rack Attack

Posted 5 years ago

Rack Attack is rated 4.7 based on 5,276 reviews