Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.09

4.1 Rating 2,091 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good and efficient”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“There was plenty of choice when deciding which experience to pick for my sons 30th birthday gift. I ordered online on a Sunday evening and the envelope arrived very quickly on the Tuesday, which was perfectly timed for me to give to him as that was his birthday.”

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Posted 3 years ago

“Quick delivery and great value for money, makes an excellent gift”

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Posted 3 years ago

“Super speedy delivery - Value for money experiences.”

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Posted 3 years ago

“Great choice of experiences and prices to match. Delivery very quick and exactly what was ordered.”

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Posted 3 years ago

“Very efficient...have used Red Letter Days several times...always excellent!”

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Posted 3 years ago

“Very efficient I ordered my experience and it came in the post 2 days later .”

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Posted 3 years ago

“Prompt responses to queries much appreciated. Friendly and helpful customer service.”

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Posted 3 years ago

“Ordered my red letter day at 15.00 and it arrived the next morning so very impressed at the speed of delivery. It’s for a 60th birthday present so it has not been used yet. I was also able to use my blue light card to get some discount.”

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Posted 3 years ago

“My husband bought me this Murder Mystery Weekend for Christmas 2019 after major cancer surgery which I couldn’t use because of lockdown Since them we have been emailing them to find out what to do since. It was over £100 and as pensioners it’s a lot of money for us to lose. 2022 and still not one email from them Will never use them again”

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Posted 3 years ago

“Very impressed .very easy to access website and products ,I ordered an e-voucher for my Son in law .quick and easy and arrived by e-mail .excellent price and service ,”

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Posted 3 years ago

“I live overseas and used Red Letter Days to send a Gift Experience to my brother in the UK. Easy to order on-line and only took a few days to arrive. Also liked the Red Letter Day message that was sent with the voucher. Excellent!”

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Posted 3 years ago

“Bought a voucher for a break, upon trying to book the hotel we were told there was over £300 extra to pay. They don’t tell you that. Feeble excuses from their customer services.”

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Posted 3 years ago

“I bought a voucher for our grandson's birthday. Buying the voucher and forwarding it to his mum was straightforward. I've seen several reviews saying that problems were experienced when the recipient tried to redeem the voucher, so will reserve judgment until I hear how they got on.”

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Posted 3 years ago

“Brilliant customer service when facing complications in the booking process. First rate!”

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Posted 3 years ago

“Disappointed as bought show tickets which weren’t available when I went to site .. only in London for a couple of days so hopefully can find something else”

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Posted 3 years ago

“I ordered a HGV driving experience as a surprise birthday present for my wife, she lives driving anything. The voucher arrived very quickly and nicely presented in the optional gift box, i am very happy with the whole set up.”

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Posted 3 years ago

“Lots to choose from, easy to navigate website, affordable and quick delivery. Definitely recommend.”

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Posted 3 years ago

“We bought a voucher for £119.19. The booklet listing the breaks available was there to read. When we tried to book our chosen hotel there was a request for over £300 more. This was not stated in the booklet, only when you get your voucher from the box does it say go on line to check Ts and Cs. I feel the booklet is is at best misleading and at worst bordering on deception. We have checked the hotel prices and it is cheaper to book direct. Trying to phone Red Letters is useless , I've been at number three for 20 minutes now.”

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Posted 3 years ago

Red Letter Days is rated 4.1 based on 2,091 reviews