Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.08

4.1 Rating 2,096 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

Write Your review

Tell us how Red Letter Days made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used my nhs discount to purchase hard rock cafe brunch however they didnt have availability for a long time therefore needed to swap them. I was very disappointment to find out that to transfer them i completely lost my discount. This was very disappointing.”

Helpful Report

Posted 3 years ago

“Great choices of experiences and vouchers! Really quick service too!”

Helpful Report

Posted 3 years ago

“Still waiting on refund”

Helpful Report

Posted 3 years ago

“Very easy to use with lots of options. One small thing I wanted a single £200 gift voucher but had to order 2.”

Helpful Report

Posted 3 years ago

“Brilliant service would reccomend”

Helpful Report

Posted 3 years ago

“First class service. I've used red letter days a few times and I'm NEVER disappointed. The order is always with me in a few days and nicely packed. I will be using again.”

Helpful Report

Posted 3 years ago

“Arrived on time, very pleased. Thank you xx”

Helpful Report

Posted 3 years ago

“Red Letter Days always have the best deals and are very efficient on sending out the voucher. This is great if it is a last minute thought for a present. I have brought many different treats for family, friends and myself. Well done.”

Helpful Report

Posted 3 years ago

“Bought a meal for my husband. Yet to book with restaurant, but easy to use site.”

Helpful Report

Posted 3 years ago

“Interesting selection; excellent value and good service”

Helpful Report

Posted 3 years ago

“excellent service, voucher arrived two days after ordering”

Helpful Report

Posted 3 years ago

“excellent service and good short breaks, value for money most times ive booked”

Helpful Report

Posted 3 years ago

“Bought for daughters birthday in February,she's going to love it.First class service and purchase and delivery very prompt.”

Helpful Report

Posted 3 years ago

“I was thrilled when gifted a 4 car track day at any number of optional locations. The only location anywhere near me wanted an additional £25-00 for booking this apparent gift with very limited dates available for the whole of 2022, and another £25-00 which is pretty much demanded for insurance AND I QUOTE (Anyone not wishing to purchase the £25 damage waiver will need to provide credit/debit card details whilst signing on, to cover the cost of any repairs needed. This must be a card with £5000 or above credit available at the time) Thanks CAR CHASE HEROES and Red Letter Days!! So it will cost me £50 for receiving a Birthday present. DISGUSTING”

Helpful Report

Posted 3 years ago

“Quick and easy to order. Speedy delivery”

Helpful Report

Posted 3 years ago

“I inadvertently put down the wrong house number for delivery of a Red Letter Day experience gift card for a friend. When I spotted the error I rang Red Letter Day several times but it always went to voicemail as they were on training. I emailed and got a response to say the amendment had been noted and the item would be dispatched to the amended house number. However My friend received 2 separate Red Letter Days on the same day - one at her home address and one at the wrong address I supplied. Have I been charged twice? Also the voucher numbers are completely different. I paid £4 for a “Deluxe gift box” but it looks far from Deluxe! Disappointing first experience which could well be my last. Not good enough Red Letter Day.”

Helpful Report

Posted 3 years ago

“Good value and easy to activate”

Helpful Report

Posted 3 years ago

“Didn’t think it was very clear where I could use the offer for my spa day. It said I had to call a number to book. Tried selling all day and every time it rang a few times then cut off. I had to contact hotel directly. I phoned the hotel and it was an answer phone, left 2 messages but no one phoned me back. Eventually got through to check availability only to be told I had to put it in an email. That was 4 days ago and haven’t heard back. I’m wanting to go in 4 days time!!! This is all before I have had my Spa Experience, watch this space !!”

Helpful Report

Posted 3 years ago

“Website easy to navigate. Good price and prompt delivery.”

Helpful Report

Posted 3 years ago

“I bought the tank ride experience with passenger as presents for a couple. They haven’t used it yet so I can’t comment on that. I found the booking experience clunky and it was difficult to get both presents in one gift box. Annoyingly no telephone number for customer service to sort this out and I had to wait an age to ‘speak’ remotely via the chat line. Finger crossed that aspect now in the post. Not terribly impressed so far.”

Helpful Report

Posted 3 years ago

Red Letter Days is rated 4.1 based on 2,096 reviews