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Red Letter Days Reviews

4.1 Rating 2,095 Reviews
78 %
of reviewers recommend Red Letter Days
4.1
Based on 2,095 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Red Letter Days Reviews

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024
A
Red Letter Days 1 star review on 18th April 2024
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Anonymous
Anonymous  // 01/01/2019
Dead easy to place order online next day delivery spot on
Helpful Report
Posted 3 years ago
The customer service department has been terrible. There is no one that you can contact by phone and the staff lied, stating that they had sent emails that they had not. I would not recommend this company to anyone buying a gift.
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Posted 3 years ago
Very good company and great customer service. Highly recommend to everyone.
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Posted 3 years ago
Great company for a very high variety of choice for days out, experiences for couples as well as singles, so much to choose from!
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Posted 3 years ago
Great company lots of experiences to choose from. I ordered a flying lesson package for my son in advance because I wasn’t sure how long it took but I received my package in a couple of days.
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Posted 3 years ago
The spa day for two was a birthday gift for my daughter. I bought it because there was a venue near to where she lives. Ordering was easy and it arrived on time. Good price too! Hopefully she’ll enjoy it!
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Posted 3 years ago
This glamping trip is a 40th birthday gift for our daughter, hopefully she will love it.. Ordering was simple and it arrived quickly, well packaged . Thanks
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Posted 3 years ago
Easy to order via the website. I bought my Husband an Afternoon Tea experience for his birthday. I was able to use a discount code, but even at the normal price it's good value for money. The envelope arrived in good time. We have yet to use the voucher but, going on past experience with Red Letter Day experiences, I'm sure it will be great!
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Posted 3 years ago
I brought the red letter day for someone else, it was his 60th birthday. he was very please that his mates got together to get him a 2 day weekend break with 1 evening meal and 2 breakfasts included
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Posted 3 years ago
Bought an afternoon tea for 4 not noticing it was for a family of 4. Needed to cancel and book 2 vouchers for tea for 2. Contacted Red Letter Days via Live Chat and they sorted it all out for me. Excellent Customer Service from Arjun. The afternoon really at the Townhouse Chester was excellent also with homemade sausage roll and wraps to go with the sandwiches. Cakes were all very tasty even the scone was good.
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Posted 3 years ago
Ordered a cream tea for two as a birthday gift for my sister. It was so easy to buy the gift . Came in a lovely box , well packaged and also a fantastic price . Thankyou.
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Posted 3 years ago
Quick and easy ordering, only problem is what to choose.
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Posted 3 years ago
Can’t give a review until the event has taken place. Yes, the red letter days service is quick and easy but I don’t know if the events are value for money until after the event.
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Posted 3 years ago
I bought driving lessons for my grandsons 12th birthday I am sure he will enjoy them during school holidays as you can only book weekends and school holidays. The closest is only 10 miles away so not too far.
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Posted 3 years ago
Bought a voucher for the arcelor mittal orbit. I dont think RLD works for this attraction. You cant book through the website, instead you have to email the orbit, but their response time is 24-48 hours or phone, and noone is answering. Seems easier to book direct
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Posted 3 years ago
The usual straightforward and prompt service. I have used this a number if times and would recommend them to everyone
Helpful Report
Posted 3 years ago
We were offered 15% discount on top of an already reduced price offer of Tea For Two
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Posted 3 years ago
Soooo….got a red letter day £150 birthday present for a night stay away, couldn’t find anything we liked so decided to pay an extra £200 for a track day, October 2021. Been trying to book something for 8 months and never any availability unless I want to drive a mini around a track for an extra £40. Now changed to another red letter day for an extra £10. Fingers crossed that I actually get to do something. Waste of money Waste of time.
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Posted 3 years ago
I wanted to discuss buying several experiences for a major charity but the web site does not allow that and there is no way to contact Red Letter days. Pathetic effort and lack of business acumen.
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Posted 3 years ago
Voucher arrived promptly for a special birthday present. No feedback possible about booking the experience yet, hope it goes well! Concerned about past reviews of customer service, though.
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Posted 3 years ago
Red Letter Days is rated 4.1 based on 2,095 reviews