Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.09

4.1 Rating 2,091 Reviews

78 %

of reviewers recommend Red Letter Days

4.1

Based on 2,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift. Easy to order. Quick delivery.”

Helpful Report

Posted 2 years ago

“I purchased an Ariel Atom and Caterham experience for my brother last autumn. When he went to book a track he looked at 3 different ones in the south of England and needed to pay a premium to use any one of them. It also stated that he provides his own insurance. I contacted Red Letter Days in early June to ask if it was correct that he was being asked to pay upwards of £70 to use his birthday gift experience and I've never received a reply. I would advise anyone not to waste your money.”

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Posted 2 years ago

“Red letter themselves offer a great service but bit concerned with the companies. Could not attend a gift bought for us because of health reasons, so changed it to an afternoon tea but when called to book had attitude and could not book us in till end of September from beginning of August. I realise it was a booking team but got the impression, as it was Red letter, you can wait.!”

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Posted 2 years ago

“Painful experience. Bought a voucher, tried to book, at first all ok, but then pushed to another site which didn't accept the voucher code or even the PDF of the voucher received. Back to Red letter days site them also wouldn't accept the code. First and last time!”

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Posted 2 years ago

“Very efficient service and good selection of gift ideas arrived promptly and I’ll use again and recommend to friends!”

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Posted 2 years ago

“I purchased this as an anniversary present. It arrived on the right day and was much appreciated.”

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Posted 2 years ago

“I was just scanning through some possible red letter days but did not have chance to book anything. The next day I received a 15% voucher for one of the events I had been looking at. What an excellent deal so I went ahead and booked. The voucher arrived sooner than claimed. Wonderful service”

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Posted 2 years ago

“Great way to treat yourself and family, getting a discount always makes me feel better and makes the treat more affordable. Getting the voucher and booking quick and simple”

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Posted 2 years ago

“Prompt service and easy to follow website.”

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Posted 2 years ago

“So far a great experience.”

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Posted 2 years ago

“The voucher I purchased recently arrived promptly and was very well presented. An ideal gift which can be easily selected and relied upon.”

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Posted 2 years ago

“Very easy to organise over the phone as I was purchasing a wedding gift. Arrived within 2 days as stated and very well presented.”

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Posted 2 years ago

“Received the voucher. We have been trying to redeem it online and it won’t except the code. We have emailed them and received a reply asking us to phone customer service which we did. We were on hold for 35 minutes then told there’s a problem with the online system and someone would phone us back. One week later and nothing 😢 Still waiting”

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Posted 2 years ago

“Purchased a very expensive experience after reading the guarantee of full refund if I changed my mind. 2 emails & 1 week later, no acknowledgement from Red Letter Days that I will get my ££ back.”

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Posted 2 years ago

“Found perfect gift fir my daughter, easy to use on website, quick delivery..Will use again”

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Posted 2 years ago

“Very pleased with presentation box and speedy delivery”

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Posted 2 years ago

“I ordered a helicopter experience but unfortunately our local centre doesn't operate the particular one l wanted. I realised my mistake as soon as l had booked it and have requested a refund. Still awaiting a response 5 days later.”

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Posted 2 years ago

“Easy to order online, bought as a gift for a 30th birthday in August as a surprise.”

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Posted 2 years ago

“Easy to find on website, order on by for my hubby’s 60th in a few weeks which is a surprise present, delivered very quickly, can’t wait to see his face”

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Posted 2 years ago

“Easy to arrange online. From looking for the right experience to finally booking. Great service 👍👍👍”

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Posted 2 years ago

Red Letter Days is rated 4.1 based on 2,091 reviews