Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

“This is deceptive. I discovered that I have to pay for a subscription AFTER downloading and installing the program. The pricing plan came up after it had run a scan and detected many faults. I run on Windows 10 and Microsoft should provide this service FREE as they left me no choice to upgrade my PC from Windows 7. It's not right that I have to pay another software developer for something that Microsoft hasn't.”

Helpful Report

Posted 4 years ago

Hello Colin, Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected. If you want to use the software for free, you can use our manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you you free key via email. Simply register the email you would like to receive the license key with and you're good to go! Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com Have a good day!

Posted 4 years ago

“No less than 12 calls over 2 days still not resolved. Paid premium price also. Always tried to fob me off. Took credit card payment . No one can fix or offer compensation or a remedy. Need more training. Or say they can not help.”

Helpful Report

Posted 4 years ago

Hello Steven, Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected. We'd like to further check your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

Posted 4 years ago

“i am very disappointed. i purchased the plan for year but they subscribed me for one time repair only. Even that so called one time repair did not work at all to fix my PC. i have demanded the refund and have uninstalled the software with so called changes also reverted. but still no response from you guyz yet.”

Helpful Report

Posted 4 years ago

Hello, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed in this instance. We have initiated the request on our end, so you should receive the refund back after a few days. Also, to make it up for the trouble we opt to keep your license key active still for 6 more months. With this in consideration we hope to change your perspective about our product and perhaps keep our business relationship in the future. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“It will accept my licence key. Why is the - 1 license, One time Repair £24.95 the same price as: Unlimited use and Support for 1 year £24.95 ?”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. May we direct you to the proper channel where we can assist you further please? You can contact us directly from here: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“I found this "free" application for a W10 gap "0xc1900201". It was promised to solve the problem. The problem was not solved, but they will snap for a "protection" about 30 Euro. No, nowhere a guarantee that it would help, wer was eventually the problem. No trust. I will immediately delete it, if it is not already too late. By Frits”

Helpful Report

Posted 4 years ago

Hello Frits, Thank you for your feedback. May we direct you to the proper channel where we can assist you further please? You can contact us directly from here: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“Paid for one year unlimited support about two days ago, used it once now it is asking me to renew it again after this latest crash, been trying along to get my computer to install and uninstall programs, which it won't due, apparently I'm missing some software, ran the restoro twice the day that I bought this plan, honestly I didn't like the automatic payment plan, called to have my name taken off that list, but still paid for a years support, if this company has an interest in making it right my number is (814)873-0620 this number is not to be sold or called for any reason other than this problem.”

Helpful Report

Posted 4 years ago

Hello Michael, Thank you for bringing up this matter to our attention. We'd like to further check your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

Posted 4 years ago

“you are a scam! 12 days ago you took my $150.00 and its back to how it was, slow and freezing up again !!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

Hello Harold, We sent you an email asking for your most convenient time when we can schedule a remote session to manually look up what seems to be recurring to your computer. You can also contact us directly via the below. Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“RESTORO SUCKS!!!!!!!”

Helpful Report

Posted 4 years ago

Hello, Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected. We'd like to further check your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

Posted 4 years ago

“3 licence keys received. All failed. Poor service”

Helpful Report

Posted 4 years ago

Hello Harry, Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected. Please check your email as we reactivated your license key. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com Have a good day!

Posted 4 years ago

“It's been a month and multiple requests to support for a license key - none received. Cancelling order. Demanding refund. Hoped it would have worked.”

Helpful Report

Posted 4 years ago

Hello, Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected. We'd like to further check your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

Posted 4 years ago

“Got to 'continue' in repair process and were on hold for 20 minutes, gave up.”

Helpful Report

Posted 4 years ago

Hello, Thank you for contacting us. Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed in this instance. Our team is now investigating the case and if proven we will not tolerate any inappropriate acts. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“I paid for their service and received absolutely nothing. I asked for a refund and never received nothing. Only a request for the same amount of money. Don't fall for this it's a scam !!!!!!”

Helpful Report

Posted 4 years ago

Hello Margaret, Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected. We'd like to further check your concern. However, the platform won't allow us to view your contact details. Could you please send us an email at support@restoro.com or call us at 1-888-575-7583? So we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Thank you.

Posted 4 years ago

“have paid but they still ask me to pay .”

Helpful Report

Posted 4 years ago

Hi, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. Kindly check your email. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com Have a good day!

Posted 4 years ago

“Two days back my laptop showed the problem with creating folders and also the right click option of creating the folders disappeared. After searching over the internet for the best possible solution to resolve this issue, I was suggested with installing the Restoro application. After the installation this application diagnosed my laptop and suggested to buy the license for rectifying the errors on my laptop, therefore I purchased the app and it showed me that the problems on the laptop are fixed. I restarted my laptop and found out that the problem still persisted and the services offered by this application didn’t work best for me. Alas, I had to format and reinstall the windows o/s which resolved the problem. After this, I further went on the product website to know about the refund policy and apply for the refund since I was not happy with this software application. I found out that there existed and online form which has to filled up by mentioning the serial key provided and the transaction/receipt number. I followed the same and submitted my request. To my surprise I found out the key was blocked on an immediate basis but I hadn’t got any reply in regards with my refund status or rather to know first about its decision. I believe if the services are taken off completely by blocking the serial key / registration key then my refund should be done with. I am awaiting a positive reply from your end. Please do revert at your earliest. Thanks and Regards, Harpal Singh Kamal”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. The reason why the license key got blocked was you reinstall the operating system, all we need to do is to reactivate it so you may continue using Restoro. Regarding on your request may we direct you to the proper channel where we can assist you further please? You can contact us directly from here: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“Still no answer or explination why you won't help me !!!!!!”

Helpful Report

Posted 4 years ago

Hello Margaret, Thank you for your feedback. May we direct you to the proper channel where we can assist you further please? You can contact us directly from here: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“I paid $29. for absolutely nothing. I have received any help or questions answered. I want my refund.”

Helpful Report

Posted 4 years ago

Hello Margaret, Thank you for your feedback. May we direct you to the proper channel where we can assist you further please? You can contact us directly from here: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“I found Restoro to be totally inefficient. As a result of using it, my computer slowed down even more. I remove all the Restoro programs immediately.”

Helpful Report

Posted 4 years ago

Hello, Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“I just tried again. why did I pay $29 for you doing nothing. and then wanted more money??????? I want my refund. !!!!!!”

Helpful Report

Posted 4 years ago

Hello Margaret, We are unsure of what you are experiencing and would like to assist you further with your concern. Could you contact us directly through the below please? Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“I paid $29.00 for repairs. They haven't repaired anything. They just want more money to do absolutely nothing.”

Helpful Report

Posted 4 years ago

Hello Margaret, Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

Posted 4 years ago

“I can't get you to help me with my computer now it won't let me use the repair process it run till it goes to the repair it want my key numbers but the number I have is not the right one my phone number is 5048747716 my name is Susan McCafferty please help me out with this”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you for bringing up this matter to our attention, and we are sorry to hear that your experience was not of the quality you expected. We'd like to further check your concern and send you an email with the schedule an appointment so we can work with you and resolve the issue as quickly as possible. We appreciate your patience and we hope to hear from you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead!

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Restoro Limited Reviews