Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

“I can't cancel subscription. Wrote to their customer service twice but got no response.”

Helpful Report

Posted 4 years ago

Hello Jielin, Thank you for bringing this matter to our attention. Definitely, this is not the impression that we would like you to have. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository systQem. We would like to make this right for you and assist you with your concern, please expect an email from our team to better assist you with your concern. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“I installed and ran Restoro, afterwhich I decided to purchase a one-time use for $20 some dollars. I was instructed to call a 1-888 number to activate my product. I called the number, four times. Each time, before I could complete my activation I would get disconnected. When I commented to one of the "Specialist" that Restoro must be a penny outfit because their phone system kept disconnecting, I was advised that Restoro was a Billion dollar business and than I was promptly disconnected again. When the "Specialist" called me back, I advised her to cancel my subscription because I did not want to do business with a company that can't even manage their phone system. They are obviously not a Billion Dollar Business! Who wants to do business with a company that requires you to call them to activate your installation? Every time I purchase software, I receive an activation code which I use to Activate my product. Can anything be simpler than that? Why require a person to call a live agent that can't even stay on the line? Why use this arduous process. This is obviously a company to avoid.”

Helpful Report

Posted 4 years ago

Hello Joel, Thank you for bringing this matter to our attention. Definitely, this is not the impression that we would like you to have. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We would like to make this right for you and assist you with your concern, please expect an email from our team to better assist you with your concern. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“I installed and ran Restoro, afterwhich I decided to purchase a one-time use for $20 some dollars. I was instructed to call a 1-888 number to activate my product. I called the number, four times. Each time, before I could complete my activation I would get disconnected. When I commented to one of the "Specialist" that Restoro must be a penny outfit because their phone system kept disconnecting, I was advised that Restoro was a Billion dollar business and than I was promptly disconnected again. When the "Specialist" called me back, I advised her to cancel my subscription because I did not want to do business with a company that can't even manage their phone system. They are obviously not a Billion Dollar Business! Who wants to do business with a company that requires you to call them to activate your installation? Every time I purchase software, I receive an activation code which I use to Activate my product. Can anything be simpler than that? Why require a person to call a live agent that can't even stay on the line? Why use this arduous process. This is obviously a company to avoid.”

Helpful Report

Posted 4 years ago

Hello Joel, Thank you for bringing this matter to our attention. Definitely, this is not the impression that we would like you to have. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We would like to make this right for you and assist you with your concern, please expect an email from our team to better assist you with your concern. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Took my money. Gave me a license key. Clicked on "Repair" and it Turned off. No repair. Tried Multiple times. Waited a few days till I know they took my PayPal money. Tried again. Again, scanned, but No repair. Filed a complaint. Received a confirmation and Ticket. Then nothing. Hmm, what is it called when they take your money and dont provide the service?”

Helpful Report

Posted 4 years ago

Hello Sam, Thank you for bringing this matter to our attention. Definitely, this is not the impression that we would like you to have. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We would like to make this right for you and assist you with your concern, please expect an email from our team to better assist you with your concern. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“I am attempting to download Restoro, yet even though they say there is a free version, I only get a price page with three offers. The problem I needed solved was because three numbers on my keyboard with will not work. Thus I cannot enter my credit card number. If there is a free version why am I not able to get it?”

Helpful Report

Posted 4 years ago

Hello Doyle, Purchasing the software is optional as there is also an available free manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you a free key via email. Simply register the email you would like to receive the license key with and you're good to go! If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. You may also use the On-Screen Keyboard when some of your keys do not work. Go to Start , then select Settings > Ease of Access > Keyboard, and turn on the toggle under Use the On-Screen Keyboard. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

Posted 4 years ago

“Paid for the program but it would not start. A complete DUD”

Helpful Report

Posted 4 years ago

Hello Michael, Thank you for bringing this matter to our attention. Definitely, this is not the impression that we would like you to have. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We would like to make this right for you and assist you with your concern. Please expect an email from our team to better assist you. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“You took my money and the software dosen't work. i wish i could give this product negative stars.”

Helpful Report

Posted 4 years ago

Hello Rick, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. Unfortunately, the platform cannot display any of your information. Please expect an email from our support team to further assist you. You may also contact us via live chat so that we can address your concerns immediately. Chat: https://tinyurl.com/RestoroLiveChat Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com We wish you a nice day and stay safe!

Posted 4 years ago

“Terrible customer services on the phone and access to my computer: The 1st one was unprofessional, using degrading and humiliating tones to talk to the customer. I had to call back but the 2nd representative was no better either. She kept putting me on hold while doing her own things at the same time. When I asked her what she was doing on my computer, she said she had to consult with the technical team. I asked what was it. She lied to me and said that she wanted to see if the Restoro program was compatible with my computer. I said my computer is Window 10. What compatibility were you talking about. Then she realized she couldn't fool me. After that, she deleted the scanning in my computer, which had already initiated for an hour. She just deleted without asking me. When I confronted her, she began defensive and said she had to cancel the agreement. I wonder do these customer service representatives know what they are doing. Have they been trained? Will the manager look into these matters?”

Helpful Report

Posted 4 years ago

Hello Marie, Thank you for bringing this matter to our attention. Definitely, this is not the impression that we would like you to have. Restoro is a unique tool that allows us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately, the software could not cover all third-party applications, as such, we offer an optional service add-on to the license that you purchased. We would like to make this right for you and assist you with your concern. Please expect a call or an email from our support team to better assist you with your concern. We appreciate your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“I bought the Premier Protection package. Whenever it goes to 'fix', it always redirects me to the 'pay page', like I haven't paid. It then tells me what's wrong with my computer but DOESN'T FIX IT, JUST REDIRECTS ME TO THE PAY PAGE. I'm getting sick of this and I WANT IT FIXED. I HAVE A LICENCE NUMBER. I EVEN TALKE, BY CHAT, TO A SUPPORT PERSON AND IT STILL ISN'T FIXED.”

Helpful Report

Posted 4 years ago

Hello Marcia, Thank you for bringing up your concern to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to help you sort this out, please expect an email from our support team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you

Posted 4 years ago

“Have written so many times am totally stressed out now”

Helpful Report

Posted 4 years ago

Hello, Thank you for bringing up your concern to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to help you sort this out, please expect an email from our support team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you

Posted 4 years ago

“Rating and review is limited to the FREE trial version, and payment issues for paid versions. Initial look and feel, and simplicity was good. The scan and identification of issues seemed good. I was looking to troubleshoot an issue with Civilization VI application that started a week ago and beyond identifying the crash logs to clean, it identified a worm, W32/KDE.Silly.A, tied to the application's install folder. However, the button to repair this issue manually did not function and trial version information suggested it should be supported. I was able to address another similar threat identified by the tool, yet received no loop feedback from the tool as to why the button didn't do anything for this specific worm. I had already noticed there are major glitches in scrolling in the scan report, it constantly returns you to a thumbnail rather than letting you scroll through freely. This was exacerbated when I tried to launch it in safe mode as I remembered manually removing malware otherwise in a locked state for being tied to a process that would always relaunch itself. I thought maybe this was why the removal button didn't work so I gave it a shot. The scan report interface scroll bug renders any manual removal, which is all that is supported in the free trial, virtually impossible in Safe Mode. I'm fine if it's not supported by a trial version, I just want transparency in the tool rather than shady ways to force me into a purchase to enable the "repair all button" to work around interface defects. Lastly, the payment options seemed shady and unclear about whether the 1 year service was a one time license that could be repeated upon expiry, or an automatic yearly renewal withdrawal charged to your account or credit card unless cancelled. The website fee seemed like it would be paid as a one time for one year, but the paypal payment actually priced /year, hinting at recurring payment. Given that the average person only very rarely actively makes use of such software, it is very easy to lose track of recurring payments. This seemed predatory.”

Helpful Report

Posted 4 years ago

Hi Vincent, Thank you for bringing this up to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. We would like to further investigate on your concern and of your recent experience with us. Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We truly appreciate your patience on this matter.

Posted 4 years ago

“put in key program did nothing”

Helpful Report

Posted 4 years ago

Hello, We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. It shows on your account that the license key is still active. We'd like to help you sort this out, please expect an email from our support team to better assist you with your concern. You may also contact us via Phone or Live Chat for us to be able to address your concern immediately or send us an email. Phone: 1-888-575-7583 Chat: https://tinyurl.com/RestoroLiveChat Email: support@restoro.com We appreciate your patience for this matter. Have a nice day ahead and stay safe!

Posted 4 years ago

“Tried to fix a problem and the fix became a problem!! Activation key can't be entered. Free option never appeared. 24 hours for customer service to respond?!! So far a total waste of money”

Helpful Report

Posted 4 years ago

Hello Martin, We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. If you want to use the software for free, you can use our manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair". Fill in the details and we'll send you you free key via email. Simply register the email you would like to receive the license key with and you're good to go! We'd like to help you sort this out, please expect an email from our support team to better assist you with your concern. You may also contact us via Phone or Live Chat for us to be able to address your concern immediately or send us an email. Phone: 1-888-575-7583 Chat: https://tinyurl.com/RestoroLiveChat Email: support@restoro.com We appreciate your patience for this matter. Have a nice day ahead and stay safe!

Posted 4 years ago

“Anscheinend Betrug, Ich habe die Premium Version erworben, aber ausser einem Scan des PCs mach das Programm nichts, es wird nicht repariert! Bei einem ANruf des Supports wird ein Rückruf versprochen, der nicht erfolgt. Also offensichtlich Betrug.”

Helpful Report

Posted 4 years ago

Hallo, Wir bei Restoro streben nur danach, Ihnen höchsten Service und garantierte Kundenzufriedenheit zu bieten. Es ist traurig, dass wir beides nicht liefern konnten, wir entschuldigen uns aufrichtig. Wir möchten Ihnen helfen, dies zu klären. Bitte erwarten Sie eine E-Mail von unserem Support-Team, um Ihnen bei Ihrem Anliegen besser helfen zu können. Sie können uns auch per Live-Chat kontaktieren, damit wir Ihr Anliegen umgehend bearbeiten können oder uns eine E-Mail senden. Chat: https://tinyurl.com/RestoroLiveChat E-Mail: support@restoro.com Wir danken Ihnen für Ihre Geduld in dieser Angelegenheit. Habt einen schönen Tag im Voraus und bleibt gesund!

Posted 4 years ago

“it didnt say it costed money on the website. thanks for wasting my time.”

Helpful Report

Posted 4 years ago

Hi, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

“Don’t want this website.”

Helpful Report

Posted 4 years ago

Hi MaryFrances, We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. We do respect your opinion. Are you still having any issues with your computer? Keep in mind that our support is available 24/7 in case you need assistance with your computer. Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

Posted 4 years ago

“Übermittelter Key (29995823-31676083-b34m7) wird vom Rechner nicht akzeptiert. Auf e-Mail-Rückfragen erhielt ich keine Antwort. E.Stukenberg”

Helpful Report

Posted 4 years ago

Hallo Eckhard, Wir bei Restoro streben nur danach, Ihnen höchsten Service und garantierte Kundenzufriedenheit zu bieten. Es ist traurig, dass wir beides nicht liefern konnten, wir entschuldigen uns aufrichtig. Wir möchten Ihnen helfen, dies zu klären. Bitte erwarten Sie eine E-Mail von unserem Support-Team, um Ihnen bei Ihrem Anliegen besser helfen zu können. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Wir hoffen, von Ihnen zu hören und danken Ihnen für Ihre Geduld. Dankeschön

Posted 4 years ago

“I have just taken out a Restoro account however I'm already having problems not a good start have I been conned?”

Helpful Report

Posted 4 years ago

Hello Larry, We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out, please expect an email from our support team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you

Posted 4 years ago

“The program is not good it cannot fix errors in normal mode and always requires safe mode and if I have work on the computer how can I waste my time with four or five times it requires a reboot and also reads the anti-virus program as a malware how is this I am not happy with the performance of this program and now I reinstall the windows to try it does not accept the code to activate it (license invalid ) I really regret buying this program”

Helpful Report

Posted 4 years ago

Hello, Thank you for bringing this matter to our attention. Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair. As for the license key, we could reactivate it for the duration of the subscription. Can we ask for your time to contact us so that we can address your concerns immediately? Thank you for your patience in this matter. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We wish you a nice day and stay safe!

Posted 4 years ago

“i am still waiting for a license key (3 days) ord # 29834648-31361525”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for reaching us out. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to make it up to you by making sure we stick to our commitment. Please expect an email or callback from our support team to address the issue and perform the needed. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Restoro Limited Reviews

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