Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,170 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.6

Based on 10,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1-888-575-7583

Email:

support@restoro.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I charged a cr card for a subscription. The license IDs were sent but before I could even read them, the page disappeared. I did not know how to retrieve the page. I could not find a telephone number so I sent a request to SUPPORT to resend the information. No response. But the promo keeps popping up on my screen - incessantly.”

Helpful Report

Posted 3 years ago

Hello Sol, We at Reimage seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. Rest assured that we will learn from this event and make sure such does not happen to our future customers. Please expect an email from us to sort this out. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“My experience with RESTORO was terrible. The Tech I spoke with name is Jeffrey. His English was not so good and he spoke really fast so he was hard to understand. I purchased the Premium Package which was $46.25 total, at least that's what I thought, I had to call a number to get the key code. When I made contact with Jeffery he explained to me that he had to do a scan of my computer. I was not on board with that and I asked him for the key code for the package that I purchased specifically. He refused to provide the key and stated I didn't need it because if and when I log in the system it would be there automatically. He said the scan was necessary to determine if in fact RESTORO could fix my problem. Against my better judgment I allowed him remote access to my computer and he began his scam I mean scan. When the scan was complete about 8-10 minutes later he began to explain all these things that were infected, out of date, files that were missing, files that were corrupt and files that were lost. I asked him if RESTORO would help me load a driver for a scanner I was trying to use and he answered no, because it was from a third party. At that point I was finished and told him I wanted a refund since I expected RESTORO to fix my issue, which it stated it could do and guaranteed it could do. So Jeffery went into the salesman mode and continued to try to sell me his product over and over and over, until it was annoying. Finally after about 15 minutes he realized that I was not going to buy his products so we hung up. Later that day when I went to use my computer I restarted it and it done absolutely nothing. Once the monitor started up that was it, nothing else. RESTORO the company had crashed my computer intentionally because I didn't and wouldn't buy their products. Unprofessional and low don dirty. I wouldn't indorse this product if they paid me.”

Helpful Report

Posted 3 years ago

Hi Leslie, Thank you for bringing this matter to our attention. Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Upon checking on your account, our customer service team already initiated a refund back to your account and it usually takes a billing cycle or two before it reflects on your bank account. We'd like to know more about what happened on your computer. Please expect an email from us and so we can work together and resolve the issue as quickly as possible. Also, please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by hacking and or putting false repairs on our product. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“This company is an out and out scam. Same experience as other 1 star reviews. Pay for activation and license key doesn't work. Phone support and give them access to computer to eventually (1 hour +) have them inform me they can fix it for $250. Total BS. Won't return $41 I've thrown away - never could scan computer with their program despite numerous attempts to even activate. BUYER BEWARE - this is for you - I've already lost. Makes you wonder how legit the good reviews are????”

Helpful Report

Posted 3 years ago

Hi Bob, We are sorry that your experience didn’t quite match your expectations. Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by hacking and or putting false repairs on our product. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“I am surprised at all the stunning reviews. I had a terrible experience and would not recommend this program to anyone. My computer was working but I lost a file that I had been working on for a long time and wanted to see if they could find it. I paid for the program but could not understand how it worked. I called and spoke with Robin. He spent over an hour and got inside my computer, supposedly to help me. He told me that my computer was a mess and told me I had to pay an additional fee to get it working. When I refused to pay a further fee, he told me I would be very sorry as no other person would be able to assist me. I hung up and my computer never worked again. I did get a refund which told me that they were guilty of the crime. I still have a computer that will do very little. Today I spoke with a professional and he advised that they could still get into my computer and put on dangerous files. Imagine my surprised when I read all the reviews with raving reviews. Was I the only person with a bad experience? I really don’t believe this, I feel it was a scam trying to get old people to fall for their demands. I rather doubt that I will ever see this on your reviews. KMW Ontario, canada”

Helpful Report

Posted 3 years ago

Hello We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Please note that our product is unique and is patented, passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by hacking and or putting false repairs on our product. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“I paid my money and still have NO ACCESS to the software. I just got ripped off for $27. Shame on me for being such a fool.”

Helpful Report

Posted 3 years ago

Hi Yoleen, Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. After a successful purchase of the software, your license key will be sent to your email and it might redirect to your Junk or Spam folder. For you to install the software, please follow the steps below: Go to www.restoro.com Click Free Download Open or Run the downloaded "Restoro.exe" File. (If prompted by UAC, click Yes.) Make sure that “Don’t scan my computer after installation is complete” is unchecked. Select Language (optional) Click Install then Restoro will automatically scan the computer Once the initial scan is completed, click on the key icon, next to the Restoro logo, and enter the license key (case sensitive) Click OK to activate and Restoro will automatically start the Repair If you still encounter any challenges, please contact us directly on our support channels below so we can verify your account and assist you accordingly. We appreciate your patience. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“Restoro charged my brother $500 for the 24/7 computer service repair and maintenance that includes paid Anti virus software and a VPN connection for 2 years in March. In July my brother passed away and has refused to issue any credit to his estate for the remaining 1 1/2 years lefts on his contract. It took me 20 min to get to someone who could even answer my questions on the phone. This is despicable that even death doesn’t warrant a reasonable credit.”

Helpful Report

Posted 3 years ago

Hello, Thank you for bringing this matter to our attention. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We'd like to know more about the this, however, the platform won't allow us to verify your account. Could you please contact us directly on our support channels below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

Posted 3 years ago

“My HP laptop is now worse than ever since Restoro worked on it and I regret having paid them money to try to fix my issues!”

Helpful Report

Posted 3 years ago

Hi Cindy, With the diverse technology now a days we don't think that there is actually a perfect software that can resolve everything. While we understand that at the moment some concerns are out of our product's scope we have a group of IT professionals always on stand - by to assist you anytime you needed. You can reach us directly through any of the below. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“I spent a considerable amount of time on the phone with support. I was told that the Open GL 2.0 driver issue was taken care of, and spent another bit of time while while support tried to talk me into purchasing more protection. When we got off the call I rebooted the system and found that I still had the original Open GL2.0 issue. What I needed was not taken care of and now I am being told that I will have to wait for as much as 72 hours to get an email on a refund.”

Helpful Report

Posted 3 years ago

Hi Willis, We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. Rest assured that we will learn from this event and make sure such does not happen to our future customers. We'd like to make it up to you by making sure we stick to our commitment and assure your request is processed in time. In fact, as of this writing, we have successfully initiated the refund back to your account. It usually takes a billing cycle or two before it reflects on your bank account. We again thank you for trying our product and service, we hope to do business again with you in the future. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“Dosen't work as advertised and then before you know it you've blown your money. Save your money and bite the bullet and just do a windows recovery or even a complete system restore to factory settings.”

Helpful Report

Posted 3 years ago

Hi Tony, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. What was the toll free number you call? The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out, please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you

Posted 3 years ago

“I paid my subscription was put through to a hard sell employee, and ended up being cut off. I have requested my input number as yet no response, so have had another go today. As yet its difficult not to slam them”

Helpful Report

Posted 3 years ago

Hello David, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We sent you an email with your license key to use the software. We appreciate your patience. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“ITS A HOAX...... IT SAYS YOUI GET A FREE TRIAL. YEAH GOOD LUCK”

Helpful Report

Posted 3 years ago

Hi Jose, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“Restoro repaired my PC. There was no follow-up call after repair. They did not call me at arranged meeting time. I have sent 2 emails and one online request with no answers. Restoro just disappeared after repair. My worry now is have they taken some of my personal information. Thomas Pate”

Helpful Report

Posted 3 years ago

Hi Thomas, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Could you please send us a direct message on our official Facebook page so we can look at this issue right now? https://www.facebook.com/Restoro-342387736478073 We hope to hear from you and we appreciate your patience. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“I had to reinstall Win 10, all my programmes were fine except Restoro, I have requested another licence key but to no avail, they have my money, I don't have a programme! NOT IMPRESSED”

Helpful Report

Posted 3 years ago

Hi David, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out, please expect an email from our team to better assist you with your license key issue. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you

Posted 3 years ago

“you guys were great fixed every problem I had very happy”

Helpful Report

Posted 3 years ago

Hello Stanley, Our company values put customer satisfaction as top priority. Its customers like you that make our job wonderful. Should have been a 5-star review. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“I have been a Restoro user for 1 year (my license expires in 3 days). I renewed the license today and I received the 3 keys, but the program does not open the field for entering the keys. I tried to open a ticket, but support didn't respond. My purchase ID is 28216724-28334397. It was an amazing and unpleasant experience. Regards, J. Oliveira”

Helpful Report

Posted 3 years ago

Hello J R, Thank you for your continues support. We checked on your new licenses and saw that they are still active. To use them, we will have to wait until the old licenses are fully expired. Once they are due, an open text box will show up on your next scan asking you to enter you new licenses. If you continue to have the same even after it completely expired please contact us directly through any of the below to get a live representative to assist us. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“when shall you be honest i have write so many emails and copy from bank paying you 441.92 Kr and still not got the right key for what i pay ..you give me premium i pay for the best that your price was in juni 369 Kr .give the money back or a key for the best program ..soon and the right key im disappoint over how you treeth me im not a ape”

Helpful Report

Posted 3 years ago

Hi Helge, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Could you please send us a message on our Official Facebook page https://www.facebook.com/Restoro-342387736478073 so we can sort this out and if needed, we will have one of our technicians call you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

Posted 3 years ago

“Called to activate, no big deal, expected a code or something, but they need remote access, does not work well. Plus my phone service is bad and my internet speed is slow. Remote access did not go well, very laggy. Got mad because I just wanted to activate it and not spend another $199 for the bronze plan. The program seems to be fine, seems like it helped stop the random freezing already. My only problem. Not sure why the bronze plan was needed. Would have gave it more stars if the tech support did not get so angry while activating the software. Will NEVER call back or try to contact again. Sorry for wasting your time buying this program. Would not have bought.”

Helpful Report

Posted 3 years ago

Hi Corey, We respect your opinion on this matter and apologize for the inconvenience. We will take a look into them immediately and fix it. Meantime, when you need us, you can go directly to our website and click the "Livehelp" and one of our 24/7 chat representatives will assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Please stay safe and enjoy your day ahead!

Posted 3 years ago

“I PAY 15/7/21 441.92 KR AND THE BIGGEST PROGRAM THEY HAVE KOST 369 BUT AFTER 23 DAYS THE BLOCK ,ME ..I DONT UNDERSTAND WHAT CIND OF FIRM THIS IS UNPOLITE .OR CRASY.THE MUST OPEN MY PROGRAM OR GIVE THE MONAY BACK ..THE BANK HELP ME CAUSE I USE A CREDIT CARD ,,NEVER USE VISA CARD ON NET”

Helpful Report

Posted 3 years ago

Hi Helge, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Have you checked your email's Inbox, Spam/Junk folder? Our support team already sent you an email with your license key and the instructions on how to use the program. Please feel free to reach out to us directly on our support channels below with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Facebook Page: https://www.facebook.com/Restoro-342387736478073

Posted 3 years ago

“Ce-l mai prost program,trece doar sa faca scanarea!! Asta face si un antivirus..! Mony or stupids”

Helpful Report

Posted 3 years ago

Salut Emma, Organizația noastră apreciază să ofere în permanență doar cel mai bun serviciu pentru clienți și suntem foarte trist să aflăm că nu am reușit să vă îndeplinim așteptările în acest caz. Programul Restoro este specializat în repararea Windows. Scanează și diagnostică, apoi repară computerul deteriorat cu o tehnologie care nu numai că remediază sistemul de operare Windows, ci și inversează daunele deja făcute cu o bază de date completă de fișiere de înlocuire. Am dori să vă ajutăm să rezolvați acest lucru, dar platforma nu ne va permite să vizualizăm detaliile contului dvs., ne puteți contacta direct pe canalele noastre de asistență de mai jos și să lucrăm împreună și să rezolvăm problema cât mai repede posibil? E-mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Sperăm să auzim de la tine și apreciem răbdarea ta. Mulțumesc

Posted 3 years ago

“After several hours on the phone without satisfaction I cut my losses and purchased another computer. Apart from the initial cost I have no idea what I have committer myself for. Overall it was an unpleasant experience which has yaught me a costly lesson.”

Helpful Report

Posted 3 years ago

Hi John, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. The Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. We'd like to help you sort this out. Please expect an email from our team to better assist you with your concern. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience. Thank you

Posted 3 years ago

Restoro Limited is rated 4.6 based on 10,170 reviews