RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customerservice@rias.co.uk

Write Your review

Tell us how RIAS made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“made two phone calls,put on hold for over fourteen(14)minutes then hung up,second call lasted over thirteen(13)minutes before I got someone to speak to.VERY POOR SERVICE.”

Helpful Report

Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“Very good. All that was needed. Seems to be on the ball. Will only know if or when I need to make a claim.”

Helpful Report

Posted 9 years ago

“Got my car Insureance sorted out fast no problem at all”

Helpful Report

Posted 9 years ago

“Have been with rias for a number of years thank you”

Helpful Report

Posted 9 years ago

“very good to deal with, helpfull,polite staff”

Helpful Report

Posted 9 years ago

“the person who dealt with my insurance policy was polite and business like.I will continue to use RIAS in the future.”

Helpful Report

Posted 9 years ago

“good change, quality, to the point good deal.”

Helpful Report

Posted 9 years ago

“I have renewed my house insurance already with rias As I haven't made a claim it's hard to say”

Helpful Report

Posted 9 years ago

“Very polite on phone and very good price”

Helpful Report

Posted 9 years ago

“Have been with RIAS for quite a few years now and have always found them to be competitive and very easy to deal with. Highly recommended.”

Helpful Report

Posted 9 years ago

“Speedy polite service”

Helpful Report

Posted 9 years ago

“Straight forward renewal,no pressure to accept Add-ons which I did not want.”

Helpful Report

Posted 9 years ago

“Renewed my motor insurance in a very prompt and professional manner. Thank you.”

Helpful Report

Posted 9 years ago

“Where is my new policy which I have paid in full for. I have one day to go before my old policy runs out. I hope the police do not want to see my new policy on Saturday because up until now I haven't got one. I live in hopes the post will bring it tomorrow. It should have been here by now. Poorly done RIAS.”

Helpful Report

Posted 9 years ago

“From Mr. J.E.Davies Policy No. S282384Y Please cancel insurance certificate and Direct Ebit I will not be renewing the policy through RIAS The price of £1536.56 is excessive I am returning the certificate to Ageas by mail.”

Helpful Report

Posted 9 years ago

Dear Mr Davies, Thank you for your comments. A member of our Renewals Team will be in contact by telephone to discuss your request. Kind Regards, The RIAS Team

Posted 9 years ago

“My experience dealing with Dean, your RIAS Customer Service person was very positive, courteous and efficient. I sincerely hope that he gets the benefit from my reference and that he was not only 'Very Good' but Excellent------ the best ever!”

Helpful Report

Posted 9 years ago

“The overall service is very good but find it annoying to receive a quote and when question the amount, having spent time approaching other insurers, I am then offeredI a lower sum from Rias, which is acceptable.”

Helpful Report

Posted 9 years ago

“A very efficient and courteous member of staff renewed our car insurance for another year. The whole process was quick and clearly explained.”

Helpful Report

Posted 9 years ago

“Easy to deal with. Quick and efficient service.”

Helpful Report

Posted 9 years ago

“Quick and very easy to renew insurance.”

Helpful Report

Posted 9 years ago

RIAS is rated 4.0 based on 1,475 reviews