RIAS Reviews

Name: RIAS
Rating: 3.97

4.0 Rating 1,476 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

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4.0

Based on 1,476 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I renewed my car insurance with Rias in February, I am still waiting for my certificate of insurance to arrive. I have made phone calls about it and just keep being told they have sent it.”

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Posted 10 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 10 years ago

“made two phone calls,put on hold for over fourteen(14)minutes then hung up,second call lasted over thirteen(13)minutes before I got someone to speak to.VERY POOR SERVICE.”

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Posted 10 years ago

“Very good. All that was needed. Seems to be on the ball. Will only know if or when I need to make a claim.”

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Posted 10 years ago

“Got my car Insureance sorted out fast no problem at all”

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Posted 10 years ago

“Have been with rias for a number of years thank you”

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Posted 10 years ago

“very good to deal with, helpfull,polite staff”

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Posted 10 years ago

“the person who dealt with my insurance policy was polite and business like.I will continue to use RIAS in the future.”

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Posted 10 years ago

“good change, quality, to the point good deal.”

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Posted 10 years ago

“I have renewed my house insurance already with rias As I haven't made a claim it's hard to say”

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Posted 10 years ago

“Very polite on phone and very good price”

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Posted 10 years ago

“Have been with RIAS for quite a few years now and have always found them to be competitive and very easy to deal with. Highly recommended.”

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Posted 10 years ago

“Speedy polite service”

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Posted 10 years ago

“Straight forward renewal,no pressure to accept Add-ons which I did not want.”

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Posted 10 years ago

“Renewed my motor insurance in a very prompt and professional manner. Thank you.”

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Posted 10 years ago

“Where is my new policy which I have paid in full for. I have one day to go before my old policy runs out. I hope the police do not want to see my new policy on Saturday because up until now I haven't got one. I live in hopes the post will bring it tomorrow. It should have been here by now. Poorly done RIAS.”

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Posted 10 years ago

“From Mr. J.E.Davies Policy No. S282384Y Please cancel insurance certificate and Direct Ebit I will not be renewing the policy through RIAS The price of £1536.56 is excessive I am returning the certificate to Ageas by mail.”

Helpful Report

Posted 10 years ago

Dear Mr Davies, Thank you for your comments. A member of our Renewals Team will be in contact by telephone to discuss your request. Kind Regards, The RIAS Team

Posted 10 years ago

“My experience dealing with Dean, your RIAS Customer Service person was very positive, courteous and efficient. I sincerely hope that he gets the benefit from my reference and that he was not only 'Very Good' but Excellent------ the best ever!”

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Posted 10 years ago

“The overall service is very good but find it annoying to receive a quote and when question the amount, having spent time approaching other insurers, I am then offeredI a lower sum from Rias, which is acceptable.”

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Posted 10 years ago

“A very efficient and courteous member of staff renewed our car insurance for another year. The whole process was quick and clearly explained.”

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Posted 10 years ago

“Easy to deal with. Quick and efficient service.”

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Posted 10 years ago

RIAS is rated 4.0 based on 1,476 reviews