RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

Questions

Metrics

4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took out a new buildings and contents policy through the RIAS web site, easy to use and understand, also quick and good value.”

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Posted 9 years ago

“competitive price , prompt response to phone call”

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Posted 9 years ago

“You don,t provide a cover note in the interim period between the start date to receiving full documents, which could be up to 10 days.”

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Posted 9 years ago

“I bought this on line but I just can not excess the paper work on line, it will not except my password, so much so after 3 phone calls they have now agreed to send me a paper copy, not as yet arrived”

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Posted 9 years ago

“i am not very good with a computer better by phone, for some people.”

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Posted 9 years ago

“A quick painless process. Staff were helpful and polite, discussing all options.”

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Posted 9 years ago

“Great price. Consistently came out as cheapest on comparison sites. Price paid was what they told me unlike some others where after going to the site and checking all the details it came out different. Compulsory excess is on the high side but still cheapest with 0 voluntary excess compared to others after loading voluntary excess to get similar overall. Process was easy just taking a photo of renewal notice with iPad and uploading to web site following purchase. Also pleased that no surcharge was added for using credit card to pay.”

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Posted 9 years ago

“So far so good. I've only just signed on, the insurance does not start for another 25 days. It's only possible to give a review when the service has been used (although I hope that I don't have a claim!). The quote was good for me. I would have liked to include the breakdown service (especially if it was with LV Britannia) but the name of the supplier is unknown. I like the method of signing on for the insurance - everything online; documents supplied and stored in my computer; the no-claims proof letter uploaded online etc. All in all a very smooth start. At this stage I would recommend RIAS to my over-50 friends and relations. Although Aegeas is the actual supplier and their track record (on Which?) is not that good, it seems that RIAS cushions that.”

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Posted 9 years ago

“Having been told in previous years that RIAS will not insure Chartered Accountants I was pleased with the competitive quote they provided this year. Service was good....although confusing that you get a lower rate through Go Compare that through their help desk .”

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Posted 9 years ago

“very helpfull arranging my insurance”

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Posted 9 years ago

“Very pleased with service, and price.”

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Posted 9 years ago

“good service. but as I required car insurance as well as household insurance to get a 5% discount I had to apply for car insurance first could not apply for both at same time with same person”

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Posted 9 years ago

“Documents received before advised timescale Unhappy at the price increase from my original Quotation”

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Posted 9 years ago

“Whilst not the very cheapest, you had a high defacto rating compared with those more expensive and cheaper. A valid point for myself was the use abroad period which is nearly 3 times more than my previous insurer. Purchasing on line was very, very easy and the web site simple to navigate. Like most motorists I shop for a cover that's suitable at a competitive price. You matched both. Thank you”

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Posted 9 years ago

“Knowledgeable and helpful sales person. Keen prices.”

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Posted 9 years ago

“Competitive price easy to use website. Will see when renewal comes if still true”

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Posted 9 years ago

“Whilst dealing with RIAS I found them to be very professional, polite and curtious also policy and policy booklet was sent within two days of purchasing. D. Hardaker”

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Posted 9 years ago

“Seemingly a comprehensive list of companies from whom I could choose for the service required plus useful information and links to assist with making a choice.”

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Posted 9 years ago

“Took a bit longer than anticipated with several phone calls and 2 e mails replied to. Very pleased with amount charged for insurance, especially when compared to other quotes from other insurers. WShy such a huge difference in prices? Doesn't make sense!”

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Posted 9 years ago

“Tried to fill in application online but unable to complete, customer service person very helpful on the phone and was able to pick up my application. Good explanation of services available given, very polite.”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,475 reviews