RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,475 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

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4.0

Based on 1,475 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fairly easy to understand website that was not too arduous or complicated to negotiate. The online policy documents were easy to download and, if required, to print-off. The savings compared to my previous motor insurance provider, who I had been with for many, many years, were substantial, which was the primary reason for checking what was available on a comparison website. Altogether (so far) very satisfied.”

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Posted 9 years ago

“Good web site, very clear and very good price.”

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Posted 9 years ago

“Your sales team were extremely helpful and quickly sorted out our new house insurance”

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Posted 9 years ago

“Simple easy to understand terms and conditions particularly with regard to the value of the cover for individual items away from the home.”

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Posted 9 years ago

“Rias have been very good at providing storm warnings and reminding me of vital contact numbers.”

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(Home Insurance) - Posted 9 years ago

“Quick and easy to arrange, following quote from www.gocompare.com, but obtaining on-line confirmation/documents not clear, necessitating a potentially avoidable further phone call.”

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Posted 9 years ago

“Just returned to RIAS now they seem to have resolved their illogical car foreign insurance and breakdown cover mismatch. Happy with the online application although when it arrived in written form it included an option called "Total Protection under 10 years"-it took reading through the whole policy to discover this referred to the BREAKDOWN cover. Also it keeps saying "refer to Key Facts for details of cover"-I think this refers to an older version of the pamphlet now called "Your Car Insurance Policy Booklet". So a bit of tidying up would be in order. Hope I don't have to use it in anger but the price was competitive. MAS”

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Posted 9 years ago

“Very helpful customer service rep. Pleased to be told further proof of my NCB to date was not needed. Awaiting policy docs. in the post.”

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Posted 9 years ago

“Would have been 'very good', but received contradictory advice about how to prove level of no claims bonus. Resolved very promptly once the question was raised.”

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Posted 9 years ago

“On my car insurance application online, I stated I had a factory fitted immobilizer, but the paperwork came through with factory fitted alarm and immobilizer. I phoned to correct this at no charge to me, but was told the computer defaulted to the fitted alarm. If RIAS could correct this, it may save time and money. A whole set of corrected paperwork came through in a few days.”

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Posted 9 years ago

“Everything was explained clearly by the lady on the phone and all my queries answered. When the documentation arrived it was clear and easy to understand. I was pleasantly surprised by the quotation.”

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Posted 9 years ago

“Very quick and simple”

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Posted 9 years ago

“I liked your website - clear and uncomplicated. I appreciated receiving a telephone call after submitting an application on line to check various points.”

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Posted 9 years ago

“quick service .good product. not cheapest but appears to offer more. have been satisfied in the past”

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Posted 9 years ago

“any on line interaction should always be kept as simply as possible , so far you have managed this process very well.”

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Posted 9 years ago

“I was very satisfied with your service.”

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Posted 9 years ago

“Reasonably simple. A good price. What more can you ask for.”

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Posted 9 years ago

“cant open link sent also requested paper copy . the e mail sent requested contact but cant use that link also ,saw payment has been taken so hope everything ok.”

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Posted 9 years ago

“I renewed on line as opposed to your renewal quote by post . I was surprised how much cheaper it was to do it this way.”