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RIAS Reviews

4.0 Rating 1,476 Reviews
76 %
of reviewers recommend RIAS
4.0
Based on 1,476 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Email:

customerservice@rias.co.uk

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Anonymous
Anonymous  // 01/01/2019
good quality home insurance cover for the price
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Posted 10 years ago
GOOD SERVICE AND VERY HELPFUL
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Posted 10 years ago
Excellent value for money,I saved £100+
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Posted 10 years ago
Very helpful and efficient service. Nothing was too much trouble, and everything was explained in the clearest possible manner. A pleasure doing business with RIAS.
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Posted 10 years ago
Very frendly agent helped me to decide to bye
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Posted 10 years ago
I found the young lady very helpful, and the policy to be to my liking1 thank you for all your help in this matter. Regards Brian Wright
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Posted 10 years ago
Instructions on what to provide for proof of no claims entitlement could be more detailed. When I was asked for further details I was not impressed with the comment that stated what I had provided was upside down, can you not rotate?
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Posted 10 years ago
I have come back to RIAS as my premium is £180 a year cheaper for similar cover
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Posted 10 years ago
Good value for the cover I wanted by comparison to the renewal price offered by my existing insurer
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Posted 10 years ago
I purchased motor insurance and as requested sent RIAS the renewal notice from my present company. This rejected as insufficient and I cancelled the policy. I have been buying car insurance for 45 years and never had this happen before. RIAS are a Which? approved supplier; can I be the only pers
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Posted 10 years ago
Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team
Posted 10 years ago
Easy to sort good price????
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Posted 10 years ago
Have car insurance with you and have always been extremely satisfied with the service and hopefully with home and contents will be just as good.
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Posted 10 years ago
bought car insurance through telephone consultation , very pleasant assitant . had further issues that needed sorting out so was asked to call back ,again very helpful and pleasant assistant
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Posted 10 years ago
very polite, new exactly what i was looking for, everything explained well, didnt have to um and ah about saying yes
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Posted 10 years ago
AFTER A LONG WAIT TO GET MY COVERNOTE I FINALLY AGREED TO HAVE MY DETAILS SENT WHICH I AM STILL WAIING FOR
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Posted 10 years ago
Excellent customer service via telephone. Provided useful information and offered a competitive quote.
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Posted 10 years ago
VERY EFFICIENT AND HELPFUL INFORMATION REGARDING MY APPLICATION
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Posted 10 years ago
I arranged my car insurance on line & it was quite easy understand.
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Posted 10 years ago
Excellent value,,only one drawback,when my car insurance was ready for renewal,,I received not one insurance certificate and book,,not 2,,but 3,,,,,all on the same day ? talk about OVERKILL
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Posted 10 years ago
good customer service explained everything to me in terms that understood excellent will recomend them
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Posted 10 years ago
RIAS is rated 4.0 based on 1,476 reviews