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RIAS Reviews

4.0 Rating 1,474 Reviews
76 %
of reviewers recommend RIAS
4.0
Based on 1,474 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Email:

customerservice@rias.co.uk

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Anonymous
Anonymous  // 01/01/2019
Excellent value for money,I saved £100+
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Posted 9 years ago
Very helpful and efficient service. Nothing was too much trouble, and everything was explained in the clearest possible manner. A pleasure doing business with RIAS.
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Posted 9 years ago
Very frendly agent helped me to decide to bye
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Posted 9 years ago
I found the young lady very helpful, and the policy to be to my liking1 thank you for all your help in this matter. Regards Brian Wright
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Posted 9 years ago
Instructions on what to provide for proof of no claims entitlement could be more detailed. When I was asked for further details I was not impressed with the comment that stated what I had provided was upside down, can you not rotate?
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Posted 9 years ago
I have come back to RIAS as my premium is £180 a year cheaper for similar cover
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Posted 9 years ago
Good value for the cover I wanted by comparison to the renewal price offered by my existing insurer
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Posted 9 years ago
I purchased motor insurance and as requested sent RIAS the renewal notice from my present company. This rejected as insufficient and I cancelled the policy. I have been buying car insurance for 45 years and never had this happen before. RIAS are a Which? approved supplier; can I be the only pers
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Posted 9 years ago
Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team
Posted 9 years ago
Easy to sort good price????
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Posted 9 years ago
Have car insurance with you and have always been extremely satisfied with the service and hopefully with home and contents will be just as good.
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Posted 9 years ago
bought car insurance through telephone consultation , very pleasant assitant . had further issues that needed sorting out so was asked to call back ,again very helpful and pleasant assistant
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Posted 9 years ago
very polite, new exactly what i was looking for, everything explained well, didnt have to um and ah about saying yes
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Posted 9 years ago
AFTER A LONG WAIT TO GET MY COVERNOTE I FINALLY AGREED TO HAVE MY DETAILS SENT WHICH I AM STILL WAIING FOR
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Posted 9 years ago
Excellent customer service via telephone. Provided useful information and offered a competitive quote.
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Posted 9 years ago
VERY EFFICIENT AND HELPFUL INFORMATION REGARDING MY APPLICATION
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Posted 9 years ago
I arranged my car insurance on line & it was quite easy understand.
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Posted 9 years ago
Excellent value,,only one drawback,when my car insurance was ready for renewal,,I received not one insurance certificate and book,,not 2,,but 3,,,,,all on the same day ? talk about OVERKILL
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Posted 9 years ago
good customer service explained everything to me in terms that understood excellent will recomend them
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Posted 9 years ago
No problems
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Posted 9 years ago
IWould like to say that I found the help given to me was very good and informative
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Posted 9 years ago
RIAS is rated 4.0 based on 1,474 reviews