RIAS Reviews

Name: RIAS
Rating: 3.98

4.0 Rating 1,474 Reviews

76 %

of reviewers recommend RIAS

Company Reviews

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4.0

Based on 1,474 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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customerservice@rias.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appears to cover our needs.”

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Posted 9 years ago

“Purchased the policy online. Quite straightforward although I had to submit supporting information regarding no claims bonus twice.”

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Posted 9 years ago

“A good all round policy for a reasonable prIce for contents and buildings and home imergencies.”

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Posted 9 years ago

“Everything went well. Thank you”

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Posted 9 years ago

“Excellent service, although some confusion over the advertised free Protected NCD for clients with more than four years claim-free. Now hopefully clarified. The insurance is handled by Ageas, formerly Fortis, a Dutch-Belgian company.”

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Posted 9 years ago

“purchase completed very quickly staff very helpful.”

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Posted 9 years ago

“I found a member of the staff that I spoke to during the transactions very helpful and courteous. The quote I had was the best, so you won!. I hope you can keep it up next year!. Thank you. W.R. Edwards”

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Posted 9 years ago

“Very quick and easy to get a quote on line plus very good price for my home and contents insurance hope it will be the same for next year.”

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Posted 9 years ago

“I have just been sent renewal docs today so have not, repeat not, renewed yet. So to be asked to give a review of something that has not happened is plainly absurd and only likely to make me consider taking my business elsewhere.”

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Posted 9 years ago

“I recently enquired about house insurance and have been earlier quoted a much lower price for my house insurance than the one now proposed (at least £50 more). I have just sent you an email with the details and would like a reply asap please! Bernice Tweedale, 30 Saxon Way, Ledbury, Herefordshire.”

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Posted 9 years ago

“2 yaears ago I was withRias and when it came to renewal the premium was increased so I went to Aviva who were more competative now I have come back because the quote was more competative and you lost a years business for the want of giving me a competative renewal quote”

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Posted 9 years ago

“Cheap insurance sold over the phone, a saving of £400. Highly recommended.”

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Posted 9 years ago

“I have three insurances with Saga, backed by Rias. past experience has been more than satisfactory. I had to make a claim just over a year ago, due to storm damage to a flat roof. The assessor who visited me was first rate,he was very busy due to the gale's and storms around November last year. He still made every effort to assist me, my 96 year old father being the occupier of the house. The girls dealing with my claim were based in Bristol, i must have spoken to three of them while my claim was processed. GREAT PERSONAL SERVICE. So when my wife asked me to renew her house insurance recently, it was an easy decision to switch our insurer. we got better cover and saved nearly a hundred pounds. Great, many thanks.Mr C B Ward.”

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Posted 9 years ago

“When taking out insurance with Rias I asked for the relevant paperwork to be sent by post (I was given this option) but so far this has not been received! So no review possible at the moment!”

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Posted 9 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 9 years ago

“I paid for a years building and contents insurance, only to receive a demand for an extra £85. stating I had not disclosed a claim I made via RIAS 2 1/2 years ago. I disputed this and asked why the policy clearly showed 9 years no claims on building and only 2 years no claim on content. (which to my mind proves they knew about the claim, otherwise I would have received 9 years no claim on contents as well) Rias still insisted they knew nothing about the claim. As this all happened just before Christmas and I didn't want the Policy cancelled I paid it, wrote to Aegis who the policy is with, and to date have received no response what so ever. I doubt I will ever use RIAS again.”

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Posted 9 years ago

“Good fast efficient service.”

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Posted 9 years ago

“it all came down to cost”

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Posted 9 years ago

“did my car insurance 4/1/16 now 18/ 1 16 still waiting paperwork J E HILL”

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Posted 9 years ago

“your staff are very helpful and friendly I wold recommend you to anyone”

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Posted 9 years ago

“good quick service”

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Posted 9 years ago

RIAS is rated 4.0 based on 1,474 reviews