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Robinsons Reviews

4.2 Rating 1,957 Reviews
78 %
of reviewers recommend Robinsons
4.2
Based on 1,957 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Robinsons Reviews
Anonymous
Anonymous  // 01/01/2019
Good jov, very fast shipping
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Posted 4 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 3 years ago
Good gjjhcvvv
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Posted 4 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 3 years ago
I was pleasantly surprised with Robinson online shopping … it was well organised, well informed and very efficient . Price were good and competitive too…
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Posted 4 years ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Let us know how we can help you with your next purchase. Cheers
Posted 3 years ago
Delivery was fast
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Posted 4 years ago
Love the cool mattress protector and fast delivery. Will buy again.
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Posted 4 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase! Cheers
Posted 3 years ago
Please with the products quality
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Posted 4 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. See you on your next purchase!
Posted 3 years ago
Good quality products and efficient delivery
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Posted 4 years ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Posted 4 years ago
The item arrived early and in good condition.
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Posted 4 years ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Posted 4 years ago
Robinsons handles my matter very professional
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Posted 4 years ago
We are incredibly grateful that you took the time out to leave us a 5-Star review. Please let us know how we can help you with your next purchase.
Posted 4 years ago
Package came even before expected — so efficient !
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Posted 4 years ago
Good responses prompt delivery
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Posted 4 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Posted 4 years ago
Packaged delivered was upside down, not according to carton box indication. Some items were slightly damaged. Reported to Robinsons CS and the team had arranged with the manufacturer for the exchange of the damaged items. Although it caused hassle to wait for the exchange and some delays in using the product nevertheless, thank you for the efforts.
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Posted 4 years ago
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Posted 4 years ago
Fast shipping and good deal for this sale! I would give them 5 stars if I am able to choose delivery time.
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Posted 4 years ago
We are so grateful for your review. Thanks for sharing your rating with us. We are working on choosing the delivery date but for now, we are sticking with the 3-5 days timeframe. Thanks for your patience and understanding.
Posted 4 years ago
Robinson was a very reputable and establish departmental store even now that is been on online platform.
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Posted 4 years ago
The website is so easy to navigate, the description of products well written and enticing! Products arrived well packed and very quickly after ordering. I was kept updated throughout. I love shopping at Robinsons
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Posted 4 years ago
Disappointed with handling of missing item.
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Posted 4 years ago
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We apologise for the inconvenience that this has caused you.
Posted 4 years ago
Overall delivery is pretty fast except the bed set.
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Posted 4 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Posted 4 years ago
Great shoes.
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Posted 4 years ago
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Posted 4 years ago
in terms of: 1. merchandise selection - VERY GOOD 2. user friendliness - VERY good 3. purchase notification: BAD 4. parcel tracking: NO TRACKING OPTION AVAILABLE IN ORDER CONFIRMATION 5. SMS originated from a foreign country telephone number! +1442-333-6162 instead of a local Singapore phone number Your survey questions below... "communicate with the company, How quick did the company reply to your queries? How would you rate the customer service you received?" I DID NOT communicate with anyone. Why isn't there an option that says so
Helpful Report
Posted 4 years ago
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
Posted 4 years ago
Received my pillows and bolster cover very fast and quality is good! Thanks !
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Posted 4 years ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Posted 4 years ago
Robinsons is rated 4.2 based on 1,957 reviews