RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,725 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used RoboForm for many years. Couldn't do without it now. Great to be able to check on old logins to see if they are still working and if the sites are still operating.”

Helpful Report

Posted 8 years ago

“I have been using Roboform for many years. I use it on several different devices which stays sync at all times. I have over 600 pass codes for different accounts and not one is the same. I only have to remember one password which is over 25 digits long. Every one in my family use Roboform. I highly recommend it.”

Helpful Report

Posted 8 years ago

“I have been buying Roboform for about 6 years now. Not sure how I would manage without it today as I have about 200 login sites.. All with a single click of the mouse.. How good is that!”

Helpful Report

Posted 8 years ago

“RoboForm makes it very easy to enter IDs and Passwords into the many sites I use.”

Helpful Report

Posted 8 years ago

“Both happy and unhappy. I'm very pleased with the local app, but syncing the app on my devices with the Anywhere account can be a real trial sometimes.”

Helpful Report

Posted 8 years ago

“I don't have experience with other Password Managers, so I can't compare RoboForm with them, However, I've been using RoboForm for many years and have had some problems with it, but most of the problems have work-arounds so I can't complain. For example, some websites don't allow RoboForm to enter your Login and/or Password, so I have to cut & paste. This is also true with RoboForm on SmartPhones and iPads. Customer Service has been excellent, aside from the fact that you can only communicate with them via email or chat. Even if you don't use to automatically enter your passwords, it is an excellent tool for storing them. I would recommend RoboForm especially to those folks that are computer literate.”

Helpful Report

Posted 8 years ago

“Been using RoboForm for years. It has worked so well and is so versatile, that I have never considering trying another program. The "logins," "identities" and "fill forms" are what I use the most. I use "Safenotes" like a safe to put miscellaneous information about myself and others. Finally, being able to sync across all platforms, Windows, Apple and Android is very convenient.”

Helpful Report

Posted 8 years ago

“Most of the time it Just Works. I can fill in my usernames, passwords, address, credit card numbers, etc. etc., at the click of a button.”

Helpful Report

Posted 8 years ago

“It takes a lot of data I don't have to put in my password safe.”

Helpful Report

Posted 8 years ago

“"I like RoboForm 7, It works.\r\nDo not like RoboForm 8." I was asked again to review RoboForm 8 today. 7/19/2017 I do not like RoboForm 8 period. Will not use it! I will continue using RoboForm 7 if available. If it becomes no longer available, I will cancel my subscription and go elsewhere. You removed profiles. For us its a must have feature.”

Helpful Report

Posted 8 years ago

Hi Charles - thank you for taking the time to provide a review. If you have specific feedback or issues you're experiencing with version 8, please do not hesitate to submit this information via our online support system. Once received, our technical support team will review and assist as needed. You can submit a ticket here: https://www.roboform.com/php/rtss/main?lang=en

Posted 8 years ago

“It's handy when you have so many passwords for so many different websites.”

Helpful Report

Posted 8 years ago

“It helps to keep all my passwords secure and in one place.”

Helpful Report

Posted 8 years ago

“I've used this application for years, it is the best.”

Helpful Report

Posted 8 years ago

“Great app for storing passwords”

Helpful Report

Posted 8 years ago

“Ease of use, and with so many passwords for so many things, it is great for those of us whose memory is not as good as it once was.”

Helpful Report

Posted 8 years ago

“I have been using RoboForm for years first on Microsoft Pc and then I went all Apple and I still was using RoboForm until there latest update. Then I could not sign into my account. I have lost all my pass words and I am locked out. I have tried to call , but you will not let me talk to a person just send an email and still no response. Plus just the day before this all happened I payed $49.95 to renew my RoboForm everywhere and the day after you came out with a discount. Now you have my money and I have no RoboForm. What are my chances of getting a rebate if you can't solve the problem? If you new there was an issue you should have sent an email to all your accounts and inform them of the problem. Regards james192”

Helpful Report

Posted 8 years ago

Hi James - We are sorry to hear of the Mac/RoboForm issues you're experiencing, as well as any delay on our end. If you have an existing support ticket, please provide the number and we will escalate this matter on your behalf. Otherwise, please reply to the email version of this response and include your phone number so we can have a technical representative contact you ASAP. Thank you.

Posted 8 years ago

“Unable to install on ios. It downloads and then it wants to go to outlook. I sm unable to open the icon. Also, I cannot get the same password that I have on my windows PC to sync with my iPad. So, that is why I am unhappy”

Helpful Report

Posted 8 years ago

Hi Stephan - thank you for reaching out. By any chance have you submitted a ticket via our Online Help Center? If so, if you can please provide the ticket number, we will gladly escalate it on your behalf. Otherwise, if you can please submit a ticket, we will ensure it's addressed by our technical support team. www.roboform.com/support.

Posted 8 years ago

“RoboForm used to make me very happy because of ease of use. For the past few months it rarely works the way it used to. I'm very disappointed.”

Helpful Report

Posted 8 years ago

We're very sorry to hear of your disappointment. In order to best assist and work towards a resolution, please submit a support ticket via our Online Help Center. Once submitted, our technical support team will work to address your issues issues ASAP. Thank you. To submit a ticket, please click here: https://www.roboform.com/php/rtss/main?lang=en

Posted 8 years ago

“I like RoboForm because I can't remember so many passwords and Robo form has them all”

Helpful Report

Posted 8 years ago

“Unlimited password storage. Awesome organizational options. Secure synchronization across all of our devices. Master password timeout options. It's just really hassle free (don't have to rely on my memory), yet makes me feel secure in that I've used complex and varied passwords across all of my accounts.”

Helpful Report

Posted 8 years ago

RoboForm is rated 4.5 based on 1,725 reviews