RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.54

4.5 Rating 1,725 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RoboForm is the best thing since sliced bread. Makes using passwords smooth and easy, It's easy to edit RoboForm when you change passwords because it automatically prompts you to save the changes in RoboForm. Love the Safenotes piece, especially since you can put passwords on them. I've used RoboForm for about 5 years and hope to continue to do so.”

Helpful Report

Posted 8 years ago

“It is nice that it keeps track of all the login information and saves a lot of typing. I used a demo version of Robo for years. The older version seemed easier to use but most likely was not as secure as the newer versions. There is no doubt in my mind that the New version can do a lot more if I ever get the time to read through all the help info. Or if there is a video that would be even better. Windows 10 also has the password filler that comes with it but it is somewhat limited.”

Helpful Report

Posted 8 years ago

Hi Thomas - thank you for providing a review. We have not yet released updated RoboForm version 8 videos, but if there are specific v8 questions you have, please feel free to use the search functionality within our Online Help Center. Or, if further assistance is needed, please do not hesitate to submit a ticket via our online support system. www.roboform.com/support. Thanks again!

Posted 8 years ago

“I've used RoboForm for many years and it is an excellent password manager. They have also made some nice improvement to it over the years and it is nice to sync it with several computers. I find it to be safe and secure and it is worth the investment.”

Helpful Report

Posted 8 years ago

“RoboForm takes care of the automatic submission of the password without me having to worry about remembering the numerous passwords I have.”

Helpful Report

Posted 8 years ago

“We have used RoboForm for many years from Desktop version for over 8-9 years to RoboForm Everywhere. We have always been extremely pleased with the product and service. Easily love the ease of Everywhere.”

Helpful Report

Posted 8 years ago

“I rely on it to both fill forms and remember hundreds of different passwords.”

Helpful Report

Posted 8 years ago

“I've used RoboForm for many, many years. I have it on three laptops and my phone. It has saved me many times by keeping passwords handy and safe. The "fill forms" is very handy. With every new update the learning curve is very short.”

Helpful Report

Posted 8 years ago

“hard to sync, new login requirements, not sure which version is updated on which device. In short, give me back about two versions ago”

Helpful Report

Posted 8 years ago

Hi Thomas - Thank you for reaching out. You can verify the version you're using by clicking on the RoboForm icon > Help > About. In addition, please note that if you're using version 8, your login credentials will be your email address and Master Password. Lastly, if you're experiencing syncing issues, please do not hesitate to contact our technical support team so they can troubleshoot on your behalf. www.roboform.com/support.

Posted 8 years ago

“Hi, I got my solution step by step. At every step, explanations were clear. Thanks to your support staff, Jean-Louis”

Helpful Report

Posted 8 years ago

“So many passwords only having to remember one is worth the price, recently they had a price break so bought another year on top of the year I already had, now I'm good till June 2019. I. Have been using Roboform for many years now and have always felt safe and secure, Roboform has earned my trust.”

Helpful Report

Posted 8 years ago

“I've been using Roboform for years and have found it to be very reliable. Never had a major issue with them and they've improved the program over time. I've never felt the need to try another password manager.”

Helpful Report

Posted 8 years ago

“I use it to store all important information.”

Helpful Report

Posted 8 years ago

“I have at least 200 sites with passwords and ID registered into RoboForm. There is no way that I could hold this information in my memory. I have to have a password program. RoboForm is so inexpensive there is no reason not to use it. Also, the few times I have asked for help it was well given.”

Helpful Report

Posted 8 years ago

“It is so easy to use and now I only need to remember 1 password”

Helpful Report

Posted 8 years ago

“Easy secure password manager”

Helpful Report

Posted 8 years ago

“Ive been using Roboform for years. I love the stress reduction of having them securely care for my passwords. I don't like the new system in that it makes you go to the task bar each morning to sign on. It used to request a sign on - on screen, when needed. I hope that they return the older system. otherwise.. rely an Roboform, and will continue to renew.”

Helpful Report

Posted 8 years ago

“I've been using the product for years and as a PC user with Apple devices having this one product available across all my machines is great.”

Helpful Report

Posted 8 years ago

“Works 99% of the time, first time. Very rarely do I have to re-enter my ID & password. I have used RoboForm for several years & just re-upped for an additional 4 years.”

Helpful Report

Posted 8 years ago

“Actually, I was happier with the older version. If I hadn't used my master password yet, and clicked Roboform Icon in the task bar, It would take me to the site as soon as I entered my master password. That was great. Now I have to login to Roboform before I can use it for anything. Also, it really doesn't work well with my Android phone. It's very tedious and sometimes doesn't show up when needed for a login on my phone. I've been with Roboform for almost 20 years and I don't intend to leave. I just want it to be better.”

Helpful Report

Posted 8 years ago

Hi Thomas - thank you for taking the time to provide a review. Regarding the issue of entering your Master Password, if you click on the RoboForm icon > Options > Security > check the"Don't ask for Master Password" box and uncheck "Auto logoff" this should resolve the issue. In addition, if you could please submit a support ticket for the Android issue you're experiencing, we'll ensure it's directed to a technical support representative for their review. Please submit your ticket here: https://www.roboform.com/php/rtss/admin/ask/. Thank you!

Posted 8 years ago

“It does what it says.”

Helpful Report

Posted 8 years ago

RoboForm is rated 4.5 based on 1,725 reviews