Roman Originals Reviews

Name: Roman Originals
Rating: 1.81

1.8 Rating 864 Reviews

18 %

of reviewers recommend Roman Originals

Company Reviews

Questions

Metrics

1.8

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

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Roman Originals 1 star review on 8th April 2025

Anonymous

Roman Originals 1 star review on 24th July 2024

Mandisa Nozulu

Roman Originals 1 star review on 15th July 2024

Disgruntled

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience with this company, their website is well designed and easy to use. The products are of excellent quality and fairly priced, they arrive nicely packaged and they deliver fast and efficiently also the Returns method is efficient if you need to use it and refunds are fast. Sizes are true and the fabrics are lovely. Refreshing to find a company who cares about quality and customer service.”

Helpful Report

Posted 7 years ago

“The store I go to in Weston-super-mare (no.490) is one of the nicest stores with helpful staff to give advice and answer any queries. I recently bought a dress, bolero with a lace back to match and a fascinator and had a lot of help putting the outfit together. Your prices are very good and it is nice to see longer skirts in the shop and lovely bright colours to choose from. Very glad we have a Roman store here.”

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Posted 7 years ago

“Beautiful gaarment. Speedy delivery and excellent packaging.”

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Posted 7 years ago

“I live in Spain and like to shop online for English sizes. This site is perfect. The sizes are spot on and the clothes a very high quality. Delivery to Spain in only four days for free!!! Highly recommended.”

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Posted 7 years ago

“good product, fast shipping”

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Posted 7 years ago

“Well made clothes, beautiful fabrics, good fit. The store is brightly lit, clean and well organised, and the staff are professional and very helpful. Always totally satisfied with my purchases but then I always shop in store and try everything on there.”

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Posted 7 years ago

“always a great fit”

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Posted 7 years ago

“Just received my first order I loved both the coatigan and my blouse will be ordering again very soon LOVE IT”

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Posted 7 years ago

“Item exactly as described. Lovely quality and speedy delivery. Would shop online with this company again.”

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Posted 7 years ago

“Excellent service from Cwmbran Branch and on-line staff”

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Posted 7 years ago

“Good priced products and quick delivery to France.”

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Posted 7 years ago

“All my many purchases from Roman Originals have been top quality. The size is always a great fit and the clothes are very well made. They stock many styles to suit all tastes. Very much worth a look on their website. You will be greatly impressed!”

Helpful Report

Posted 7 years ago

“The dress I ordered was a great fit, very well made and was admired each time I have worn it. A typical Roman bargain!”

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Posted 7 years ago

“Excellent range of casual and special ocassion clothes at excellent prices.”

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Posted 7 years ago

“Prices charged as quoted discounts applied at time of invoicing, Kept informed of delivery time and parcel tracked delivery received on time”

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Posted 7 years ago

“Accessible store collection for online shopping.”

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Posted 7 years ago

“Good quality clothing at reasonable price they have a good range for any occasion.Always well wrapped for delivery which is always in a couple of days and good up to date communication, been using them years and never disappointed.”

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Posted 7 years ago

“Lovely choice of clothes and colours - glamorous party wear plus casual wear. And good prices too. Lots of glittery tops for parties.”

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Posted 7 years ago

“Really good all round service, products & prices(especially with their offers)”

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Posted 7 years ago

“Bought dress in the shop and staff were very helpful then bought a chiffon bolero online to go with it. Order was placed on Sunday evening at 8.30pm then order was delivered Tuesday midday. Very happy.”

Helpful Report

Posted 7 years ago

Roman Originals is rated 1.8 based on 864 reviews