Roman Originals Reviews

Name: Roman Originals
Rating: 1.81

1.8 Rating 849 Reviews

18 %

of reviewers recommend Roman Originals

Company Reviews

Questions

Metrics

1.8

Based on 849 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

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Roman Originals 1 star review on 8th April 2025

Anonymous

Roman Originals 1 star review on 24th July 2024

Mandisa Nozulu

Roman Originals 1 star review on 15th July 2024

Disgruntled

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always brillicit quality”

Helpful Report

Posted 7 years ago

“Clothing arrived quickly and was a great fit. Was my first order and will happily buy from them again.”

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Posted 7 years ago

“quick delivery, fast and easy order; very good sale;”

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Posted 7 years ago

“Great selection of clothes, great prices, prompt delivery”

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Posted 7 years ago

“I find Roman clothes colourful and interesting, as well as being smart, stylish and well made. They have clothes of interest to women in a wide range of age groups, both myself (aged in my sixties) and my daughter (mid thirties) both like their range of clothes for all occasions.”

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Posted 7 years ago

“Excellent service bought the dress I saw on th Internet at reduced rate very satisfied with fit and advice given re accessories. Customer service always good in Nuneaton Rooewalk branch . Thank you.”

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Posted 7 years ago

“The dress I just purchased is beautiful, came on time, fits like a glove, its not the first and it certainly will not be the last, and such value for money.”

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Posted 7 years ago

“Great website, lots of information on product, great prices and sales.”

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Posted 7 years ago

“Good quality clothes, classic designs and website gives an option to view items being worn in a video - excellent! Free and prompt delivery also add to customer satisfaction.”

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Posted 7 years ago

“I visited the Camberley branch today as I needed a dress for a wedding this coming weekend. I was dreading it as having lost weight recently I am in between sizes and lacking in confidence. My husband and I started looking around and was immediately welcomed by a lovely lady who, throughout our visited was helpful and attentive. My hubby even got her to come and look at the dress I eventually decided on to see what she thought. She was exceptionally lovely and helped the whole way through with offering suggestions and styles. My visit turned into something very enjoyable and the dress is absolutely stunning but more than anything I had choice!!. I will definitely be visiting again.”

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Posted 7 years ago

“I purchace from Roman often the fit is always consistent ,and quality excellent.”

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Posted 7 years ago

“Excellent dresses - value for money - would recommend anyone to shop there either for a dance - party or wedding”

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Posted 7 years ago

“Every time I enter Roman shops I end up purchasing something. Great styles, colours, fit and choice.”

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Posted 7 years ago

“So pleased with my orders delivered to Cyprus. Love my crinkle tops. Great service. Thank you”

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Posted 7 years ago

“Love the clothes and the service is second to none. A top class company for customer service.”

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Posted 7 years ago

“I purchase all my outfit from this company being short and s little overweight their fashion suit me, they are very fashionable excellent quality and most of all the outfit do not not overstretch my budget. I have had compliments from everyone of my friends and family and people stop me on the street. I go on cruises so all my outfits are herd up for the special dinners and balls. Great company great services would recommend to everyone.”

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Posted 7 years ago

“Very helpful. Not pushy with sales. Available promptly to answer any questions I had. Very pleasant staff.”

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Posted 7 years ago

“Great customer service, lace jackets perfect for Summer.”

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Posted 7 years ago

“All of the many dresses I have purchased on line from them have been a perfect fit and have arrived at my home within 2 days.”

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Posted 8 years ago

“I can always find dresses I like, and they always fit me! The styles are very flattering for me, and prices are very reasonable”

Helpful Report

Posted 8 years ago

Roman Originals is rated 1.8 based on 849 reviews