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Roman Originals Reviews

1.9 Rating 750 Reviews

20 %

of reviewers recommend Roman Originals

Company Reviews

1.9

Based on 750 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

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Roman Originals 1 star review on 3rd May 2024

Roman Originals 1 star review on 17th August 2023

Roman Originals 1 star review on 7th June 2023

Roman Originals 1 star review on 15th August 2022

Roman Originals 1 star review on 15th August 2022

Roman Originals 1 star review on 9th August 2022

Catherine Harris

Roman Originals 1 star review on 16th June 2022

17

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i recently visited roman originals at the festival site ebbw vale looking for an oufit for a wedding. your member of staff Cheryl Clarke assisted me and she was fantastic, nothing was too much trouble for her and she must have shown me every outfit in my size. Cheryl was honest in her opinion on what suited me and what didn't, i have no hesitation in recomending your store to everyone.”

Posted 6 years ago

“The clothes are perfect size fit and faishonable for the plus size ladies hheping us to feel confident in our skin. Always packaged brilliantly.”

Posted 6 years ago

“Beautifully made quality clothes. No quibble easy returns. Fast delivery & really well packaged. No complaints!”

Posted 6 years ago

“Great selection of day dresses perfect fit recently purchased for a wedding so pleased purchased another two .”

Posted 6 years ago

“Good price, perfect fit, and fast delivery.”

Posted 6 years ago

“Easy to use website, product I needed was in stock and half price Win Win :-)”

Posted 6 years ago

“Good range of vegan products and staff are helpful with good knowledge about them, pleasant staff and good customer service. The shop is well set out and I love there offers too!”

Posted 6 years ago

“always discounts happening, by one get 1 for a cent, very healthy products, food supplements, sensitivities/allergies food available all the time and always rather tasty, herbal medicine works very well, i especially am found of all the essential oils i find”

Posted 6 years ago

“Very good experience with this company, their website is well designed and easy to use. The products are of excellent quality and fairly priced, they arrive nicely packaged and they deliver fast and efficiently also the Returns method is efficient if you need to use it and refunds are fast. Sizes are true and the fabrics are lovely. Refreshing to find a company who cares about quality and customer service.”

Posted 6 years ago

“The store I go to in Weston-super-mare (no.490) is one of the nicest stores with helpful staff to give advice and answer any queries. I recently bought a dress, bolero with a lace back to match and a fascinator and had a lot of help putting the outfit together. Your prices are very good and it is nice to see longer skirts in the shop and lovely bright colours to choose from. Very glad we have a Roman store here.”

Posted 6 years ago

“Beautiful gaarment. Speedy delivery and excellent packaging.”

Posted 6 years ago

“I live in Spain and like to shop online for English sizes. This site is perfect. The sizes are spot on and the clothes a very high quality. Delivery to Spain in only four days for free!!! Highly recommended.”

Posted 6 years ago

“good product, fast shipping”

Posted 6 years ago

“Well made clothes, beautiful fabrics, good fit. The store is brightly lit, clean and well organised, and the staff are professional and very helpful. Always totally satisfied with my purchases but then I always shop in store and try everything on there.”

Posted 6 years ago

“always a great fit”

Posted 6 years ago

“Just received my first order I loved both the coatigan and my blouse will be ordering again very soon LOVE IT”

Posted 6 years ago

“Item exactly as described. Lovely quality and speedy delivery. Would shop online with this company again.”

Posted 6 years ago

“Excellent service from Cwmbran Branch and on-line staff”

Posted 6 years ago

“Good priced products and quick delivery to France.”

Posted 6 years ago

“All my many purchases from Roman Originals have been top quality. The size is always a great fit and the clothes are very well made. They stock many styles to suit all tastes. Very much worth a look on their website. You will be greatly impressed!”

Posted 6 years ago

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Roman Originals is rated 1.9 based on 750 reviews