RONA Reviews

"Ordered cabinet with install from store in Kanata Ontario\r\n\r\nInstaller took incorrect measurements or designer took down wrong\r\n\r\nDelivery showed up in my driveway NO notice co call no email like they said they would\r\n\r\nHad to help delivery guys get pantry in house - too heavy for them\r\nAfter day one installer left cabinets unlevel, not plumb\r\n\r\nAfter day two installer left cabinets unlevel , not plumb,not sure to each other\r\n\r\nUsed cardboard from cabinet packaging and screw box for shim\r\n\r\nDSM said card board is good to use since he saw it on internet... ya ok\r\n\r\nCabinet had only 1 screw holding . Missed stud with other screw\r\n\r\nCabinets not secured to each other\r\n\r\nUsed 1 drawall screw to fix to other cabinet\r\n\r\nDidn't use hole saw for back of cabinet for plumbing stub out\r\n\r\nI can go on."

"Ordered cabinet with install from store in Kanata Ontario\r\n\r\nInstaller took incorrect measurements or designer took down wrong\r\n\r\nDelivery showed up in my driveway NO notice co call no email like they said they would\r\n\r\nHad to help delivery guys get pantry in house - too heavy for them\r\nAfter day one installer left cabinets unlevel, not plumb\r\n\r\nAfter day two installer left cabinets unlevel , not plumb,not sure to each other\r\n\r\nUsed cardboard from cabinet packaging and screw box for shim\r\n\r\nDSM said card board is good to use since he saw it on internet... ya ok\r\n\r\nCabinet had only 1 screw holding . Missed stud with other screw\r\n\r\nCabinets not secured to each other\r\n\r\nUsed 1 drawall screw to fix to other cabinet\r\n\r\nDidn't use hole saw for back of cabinet for plumbing stub out\r\n\r\nI can go on."

"Ordered cabinet with install from store in Kanata Ontario\r\n\r\nInstaller took incorrect measurements or designer took down wrong\r\n\r\nDelivery showed up in my driveway NO notice co call no email like they said they would\r\n\r\nHad to help delivery guys get pantry in house - too heavy for them\r\nAfter day one installer left cabinets unlevel, not plumb\r\n\r\nAfter day two installer left cabinets unlevel , not plumb,not sure to each other\r\n\r\nUsed cardboard from cabinet packaging and screw box for shim\r\n\r\nDSM said card board is good to use since he saw it on internet... ya ok\r\n\r\nCabinet had only 1 screw holding . Missed stud with other screw\r\n\r\nCabinets not secured to each other\r\n\r\nUsed 1 drawall screw to fix to other cabinet\r\n\r\nDidn't use hole saw for back of cabinet for plumbing stub out\r\n\r\nI can go on."

"Bought an Equator 4600 Model washer \/ Dryer combo in October 2024, after 4 uses washer is showing an error code and is no longer working. The issue I am having is with the service dept of this washer, I keep getting the run around. I have sent a pic of the error code, + 2 other emails as well as spoke to the service dept on the phone. I have of as yet got an email stating when a service individual will come out."

"What have you done to the Cisco paint? In the past I was happy with this product. This time after purchasing the bath and kitchen and the endurance brand I\u2019m am disgusted with the results 2 coats and the original beige wall is still showing it I also purchased the top quality brushes and rollers for application. It was like applying drywall drying too quickly, blotchy not adhering to the wall the coverage was double the amount used to paint this area previously Going to another brand in hope to correct the finish"

"I purchased this trailer earlier this spring at Rona + in Waterloo\r\nRight from the start the lighting system was an issue\r\nGot it to work enough to get me home \r\nMore issues with the lights at next use \r\nCalled Rona+ of the issues they told me to call the manufacturer \r\nWitch I did \r\nNo one one the phones so I emailed \r\nI Had to register the trailer twice with the manufacturer DK2\r\nFor what ever reason first registration didn\u2019t take\r\nI asked to take it to a qualified technician\r\nNo response DK2 just sent replacement parts\r\nEven the parts they sent were defective\r\nSo I made the decision to take it to a local trailer shop to have a look\r\nIn 1day they found defective wiring within the new tail light itself that they sent me\r\nNow they won\u2019t cover the cost of the repair I had to pay for\r\nNo customer service\r\nno one manning the phones\r\nI wouldn\u2019t recommend DK2 trailers that RONA+ sells anyone \r\nI would tell them to run \r\nI would hope RONA+ of Waterloo would get in contact of DK2 to cover this cost \r\nBad experience from these 2 companies"

"Where do I begin? Their website is absolutely deceptive. First, it has one price and then it has another price. When you try to call in the people on the other end to get an a price adjustment they tell you to put your order in first and then they\u2019re going to apply the discount. Riiiight. Just give me a code. There\u2019s a box when you check out for one. Then they say they\u2019re going to get somebody to contact you back and round and round the circle of deception goes. I used to like this store before Covid but things changed since they went to Rona, plus."