RONA Reviews

Name: RONA
Rating: 1.81

1.8 Rating 612 Reviews

19 %

of reviewers recommend RONA

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1.8

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Rebecca

Nicole

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made new friends and love working there”

Helpful Report

Posted 1 month ago

“Made new friends and love working there”

Helpful Report

Posted 1 month ago

“I was in Rona on March 6, 2026 looking for some safety grab bars for my shower and bathtub in two different bathrooms and a few other items. The Manager, Dorian was very polite and helpful and took care of my list very quickly. Marta, at the checkout was also friendly and helpful. My new bathrooms are not only safer now, but look beautiful.”

Helpful Report

Posted 1 month ago

“I would like to thank Mr. Damian who is a salesperson in the plumbing department at Rona retailer/shop located in 1848 Provincial Road,Windsor, Ontario, N8W 5W3 I knew nothing about plumbing until Mr. Damian helped me countless times with the construction of a kitchen Drain system. It is a pleasure to buy from a retailer whose employees are well trained and patiently and gladly help buyers like Mr. Damian was for me. Thank you very much Rona, thank you very much Mr. Damian”

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Posted 1 month ago

“Three times now we have gone to Rona in Calgary on 130th and each time a lovely woman named Sarah has helped us with appliances. She’s been informative, gracious, polite, and very helpful to get us what we want. We have bought a washer and dryer set, a dishwasher and recently today a new range because she called to let us know there was a discount going on today.”

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Posted 2 months ago

“We have an impecable service from RONA employees. We have visited varios location the one at Monte de Paiement ans the one at Buckingham. Cynthia Ferrier helped out with a return when no other employee wanted to assist and her service was outstanding, plus helped put with a kitchen project. At Buckingham, Nicolas has aways been duoer patient and proactive helping way and beyond with any request we had and also making us feel included since French is not our mother tongue. Fantastic service!”

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Posted 3 months ago

“RONA LANGLEY BIPASS STORE THANKS TO POOJA FOR HELPING ME !”

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Posted 4 months ago

“Great experience at RONA staff were so helpful and found everything I needed in no time!”

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Posted 4 months ago

“Azad was really friendly”

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Posted 4 months ago

“Randy in the appliance section of Hyde park road was super helpful knowledgeable and very efficient. He processed our order very quickly and was very pleasant to deal with. I could understand everything keep hiring people like Randy in London Ontario that are native speakers and knowledgeable. Please please please. It will bode well for business I don’t care if they are from somewhere else but language is super important not knowing proper terminology is especially important”

Helpful Report

Posted 6 months ago

“I purchased 5 cases of landscape edging. Took them home and used 3 boxes, opened the 4th box and it was full of miscellaneous items such as taps, power tools etc. Called rona on this and they found my extra 2 boxes still in store. The thing about this is I purchased the items in May and this was in September. They loaded my product and delivered it to me. We are approximately 1.5 hours away from the store. The store manager brought it out personally. I am very impressed with the service I received”

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Posted 6 months ago

“Great customer service😊 Shannon Really helped with putting together our kitchen plans. 👏 I can not wait to see the finished result. I would definitely recommend Rona.”

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Posted 6 months ago

“The service from Rona in Manotick was excellent. This was the tenth store in Eastern Ontario I contacted looking for a particular type of paint. Many thanks to Adam for taking the time and effort to find me this product. I would call this "above and beyond" service.”

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Posted 8 months ago

“Aliya was very helpful in the gardening section, friendly and polite.”

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Posted 8 months ago

“A huge thank you to Ally who helped to secure our outdoor shed. He offered to call us back and he DID, especially on a busy Saturday morning. Rona- Heartlake, you’ve got a gem on staff.”

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Posted 8 months ago

“I was at the Pickering Ontario store in the Plumbing section. Sales associate Noel helped me and gave me advice on how to install the shower drain. Another competitor's store I went to earlier for the same thing, said Sorry, we are not plumbers, can't give you any suggestions.”

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Posted 9 months ago

“Purchased a washer/dryer tower set from rona. Great service from randy at the london north store. Excellent delivery and set up. Also .. the best price in the city.. Thanks”

Helpful Report

Posted 9 months ago

“I walked in the store and there wasn’t any people around at the Caledonia and Castlefield location. There wasn’t a lot of staff as back when it used to be Lowe’s So I started racing my voice a little and saying hello is there anybody in here? It turns out to be that there was a man named Peter D’urso who said he could help me even though it was not his department. He was very helpful/knowledgeable, and took his time assisting me in getting what I needed. Great customer service and I am thankful”

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Posted 9 months ago

“Cam into the 52 street se location in Calgary I needed to find a very specific screw for new kitchen doorknobs John and another lady who I didn’t get her name both helped me find exactly what I needed testing them in the knob I brought John was very helpful and I’d go back to this store for sure”

Helpful Report

Posted 9 months ago

“I went 2 days ago to Rona maple located at Major mark and McLaughlin my experience was very positive I would like to express my gratitude to the manager James whom he was very professional and customer oriented and help me to choose my product and he made sure I was fully satisfied.”

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Posted 9 months ago

RONA is rated 1.8 based on 612 reviews