Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,939 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 5 star review on 2nd December 2025

Alonso Cooper

Roseland Furniture 1 star review on 11th October 2025

Sandra Mc

Roseland Furniture 1 star review on 4th April 2025

Anonymous

Roseland Furniture 5 star review on 8th April 2024

Rosie

Roseland Furniture 5 star review on 3rd August 2022

Anonymous

529

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received delivery, chased numerous times on e mail and phone, have chased again today but no one answers, Left to believe by your service people the courier used doesn’t respond to you calls, and is letting you down, but this could be a fob off.”

Helpful Report

Posted 5 years ago

“No words to convey my disgust- avoid at all costs”

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Posted 5 years ago

“I am still waiting for the chest of drawers to arrive can you please check this for me received bed side cabinets and let me know thank you”

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Posted 5 years ago

“I cannot review what i have not received.”

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Posted 5 years ago

“Not the quality expected.Oakland is three times the quality,but only a few hundred dearer,This company fobs of a complaint, Don’t buy from them,spend the few hundred extra,and get 3 times the quality. This company sells cheap gear made in Vietnam.You have been warned”

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Posted 5 years ago

“To be totally honest this company is got to be the worst company I had ths misfortune to deal with. Nordeen”

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Posted 5 years ago

“I am really unhappy with how this company have dealt with a return of a product. After being told I would have it collected in 3-4 days over 8 days later no collection and the company they advised would have been collecting it have no record of this. After several attempts to call and email I am very very disappointed and would not recommend them at all.”

Helpful Report

Posted 5 years ago

“Purchased side tables, bedside tables and tv cabinet in london oak. TV cabinet damaged and very poor quality. I was advised on 9th october that tv cabinet would be collected for a refund. I am still waiting for collection and refund. Have emailed and messaged roseland numerous times and the phone is never answered when trying to contact by phone. I will not purchase from roseland again and recommend no one else does either especially if you need to return anything.”

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Posted 5 years ago

“Item was damaged and had to be returned. Very poor quality”

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Posted 5 years ago

“Ordered a side board just short of three weeks ago. Have not yet received it or so much as an update on where it has got to. Messaged this morning first thing but at 18.58 have not had a response.”

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Posted 5 years ago

“We bought a bookcase for £240. It was intended for an area at the bottom of our stairs, but although the pictures and description on your website appeared to show the bookcase having a solid wooden top, in fact it arrived with an ugly open space in its top, clearly visible as you come down the stairs. I complained about this by email, and received a short, unapologetic reply, offering no solution to our problem. I then spent more than half an hour on hold, the following day, to speak to someone at Roseland Furniture. When I finally got through, I spoke to a woman called Isa, who did offer an apology, and said she would refer the matter to her bosses. I have heard nothing since then. Very disappointing, and I would say that your advertising is misleading. If an item of furniture appears to have a solid top, and the website doesn’t mention that it is not, then how are customers supposed to know their purchase will have an unsightly hole in its top? Not good enough. I will not buy from this company again, and certainly couldn’t recommend you to anyone. Barnaby Stradling - North Somerset”

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Posted 5 years ago

“It hasn’t turned up!”

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Posted 5 years ago

“I was told it had shipped but then told that it hadnt and it was out of stock. Zero stars.”

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Posted 5 years ago

“We have still not received our furniture over a week and a half later. The issue is with the courier, but communication has been poor and it shouldn’t take this long to send out another. You should change couriers as it’s a shame the furniture looks so lovely on the website but this has put a dampener on it”

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Posted 5 years ago

“I have yet to receive my order and have been waiting for a long time.”

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Posted 5 years ago

“Purchased a tv stand and it took 3 weeks to come. When it had arrived the box was soaking wet and damaged as well as th tv stand. The stand had two massive crack and dents within it”

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Posted 5 years ago

“When my bed was delivered the package was awful it was open at one end and the bed was damaged .The headboard & footbed wasn’t in the parcel either so half of the order was missing.I am waiting for Roseland to get back to me for a collection & also a full refund .This was my first order with Roseland furniture and I’m very disappointed with the quality . I ordered from this company as I read the reviews but obviously it was a mistake. It’s not Roseland’s fault it’s the courier very bad handling ☹️”

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Posted 5 years ago

“3 out of 4 pieces of furniture ordered were of very poor quality. I did not even unpack the 4th item I was so disappointed.”

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Posted 5 years ago

“I waited for over a week to hear when it was going to be delivered but l had to find out my self it had been lost not happy with you at all thank goodness at last it finally cam today”

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Posted 5 years ago

“Still waiting on a parcel. Don’t answer phone or emails”

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Posted 5 years ago

Roseland Furniture is rated 4.5 based on 22,939 reviews